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Paseo Huerfanos 547 , 8320150, Santiago, Chile

Review Score

Based on 1409 reviews

heart

7.2

Location

9.1

278 reviews

Service

5.2

189 reviews

Breakfast

5.0

8 reviews

WiFi

4.3

59 reviews

Room

3.6

504 reviews

Comfort

3.1

186 reviews

Pool

2.2

9 reviews

Cleanliness

2.1

158 reviews

100% Verified Real Reviews

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9.1

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Parking is rare.

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5.2

"Service is adequate"

Friendly, somewhat professional service and acceptable management. Complaints about housekeeping and reception. Booking process should be better organized.

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5.0

"Breakfast is average"

Breakfast is average.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Undersized rooms with poor beds and bathroom cleanliness. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Average views and good A/C is adequate.

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3.1

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise. Standard air conditioning.

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2.2

"Pool should be renewed"

Pool should be renewed.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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9.2

"Great location"

Great location near shopping and public transport. Parking is rare.

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5.5

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception. Booking process should be better organized.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Problems with bathroom cleanliness, furnishing, and kitchenettes. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem. Average view.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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9.2

"Great location"

Good location, close to public transport.

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5.2

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Room needs to be improved"

Old, poorly cleaned rooms and bathrooms, with bad TV's. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Shower can be a problem.

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2.9

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.3

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Room needs to be improved"

Poorly maintained and cleaned rooms. Undersized rooms with poor beds and bathroom cleanliness.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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1.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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