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Paseo Huerfanos 547 , 8320150, Santiago, Chile

Review Score

Based on 1294 reviews

heart

7.1

Location

8.9

255 reviews

Breakfast

5.0

8 reviews

Service

3.9

177 reviews

WiFi

3.1

56 reviews

Room

2.7

470 reviews

Comfort

2.6

163 reviews

Pool

2.2

9 reviews

Cleanliness

2.1

151 reviews

100% Verified Real Reviews

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8.9

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Parking is rare.

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5.0

"Breakfast is average"

Breakfast is average.

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3.9

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Good enough management and very friendly staff. Booking process should be better organized.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Problems with bathroom cleanliness, furnishing, and kitchenettes. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem. Average view.

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2.6

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.2

"Pool should be renewed"

Pool should be renewed.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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9.1

"Great location"

Great location near shopping and public transport. Parking is rare.

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4.3

"Service could be improved"

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Problems with bathroom cleanliness, furnishing, and kitchenettes. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem. Average view.

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2.9

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.0

"Great location"

Good location, close to public transport.

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3.7

"Service could be improved"

Complaints about reception service. Service is welcoming, but housekeeping is not great.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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2.3

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Shower can be a problem.

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1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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3.8

"Service could be improved"

Service could be improved. Housekeeping can be a problem.

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2.9

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Room needs to be improved"

Poor beds and room cleanliness. Poorly-maintained rooms with subpar kitchenettes.

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1.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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