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Paseo Huerfanos 547 , 8320150, Santiago, Chile

Review Score

Based on 1904 reviews

heart

6.7

Location

9.0

317 reviews

WiFi

4.9

55 reviews

Breakfast

2.8

14 reviews

Service

2.8

265 reviews

Room

2.0

792 reviews

Comfort

1.6

299 reviews

Cleanliness

1.1

246 reviews

Food

0.9

63 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location near shopping and public transport. Pricey, inconvenient parking.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Breakfast can be improved"

Breakfast can be improved.

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2.8

"Service could be improved"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Hotel security can be an issue.

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2.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Cramped rooms with bad beds and substandard A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Average view.

grey circle

1.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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1.1

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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0.9

"Food could be better"

Substandard dining experience and unpopular side dishes. Dining area is poorly cleaned and there were complaints about the vegetables.

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9.1

"Great location"

Great location.

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3.0

"Service could be improved"

Service could be improved.

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2.6

"Room needs to be improved"

Poorly maintained and cleaned rooms. Subpar beds and TVs and complaints about cleanliness of bathrooms.

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1.7

"More comfort would be nice"

Not very comfortable, with poor beds.

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1.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.1

"Great location"

Great location.

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2.9

"Service could be improved"

Service could be improved. Housekeeping can be a problem.

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2.1

"Room needs to be improved"

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds.

grey circle

2.0

"More comfort would be nice"

Not very comfortable, with poor beds.

grey circle

1.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

grey circle

9.1

"Great location"

Great location.

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3.1

"Service could be improved"

Service could be improved.

grey circle

1.7

"Room needs to be improved"

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds.

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1.5

"More comfort would be nice"

Not very comfortable, with poor beds.

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1.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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