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201 THE ESPLANADE , 3909, Lakes Entrance, Australia

Review Score

Based on 633 reviews

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8.2

Location

9.4

140 reviews

Comfort

7.8

124 reviews

Service

6.3

109 reviews

Room

5.9

241 reviews

Wellness Area

5.1

39 reviews

Cleanliness

4.6

74 reviews

Breakfast

3.1

20 reviews

WiFi

2.9

11 reviews

Food

2.3

61 reviews

Bar and Beverages

0.0

7 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Fairly accessible by car with easy parking.

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7.8

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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6.3

"Service is adequate"

Friendly, somewhat professional service and OK housekeeping. Reception is poor, as is the restaurant service. Room service could have been improved.

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5.9

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Complaints about cleanliness, maintenance, and TVs. Poor balconies and badly cleaned bathrooms. Rooms look old, with poor kitchenettes, minibars and furniture. Shower can be a problem.

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5.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"Food could be better"

Food could be better. Menu is adequate.

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0.0

"Bar could improve"

Bar could improve.

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9.4

"Great location"

Great location.

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8.0

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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6.5

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Outdated, rooms with poor cleanliness and maintenance. Insufficiently clean bathrooms and subpar kitchenettes. Shower can be a problem.

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6.0

"Service is adequate"

Service is average, but very friendly. Guests complained about the staff at reception and housekeeping. Room service could have been improved.

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4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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2.5

"Food could be better"

Food could be better.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location.

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6.2

"Service is adequate"

Service is average, but very friendly.

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5.1

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Inadequately cleaned and maintained rooms and bathrooms. Guests didn't love the furnishing or kitchenettes.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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2.6

"Food could be better"

Food could be better.

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5.9

"Room is all right"

Room is all right.

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5.7

"Service is adequate"

Service is adequate.

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