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Jalan Imbi no. 1, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 7038 reviews

heart

7.9

Location

9.5

1669 reviews

Pool

9.3

235 reviews

Bar and Beverages

8.4

10 reviews

Food

8.0

346 reviews

Service

7.4

1610 reviews

Breakfast

7.0

366 reviews

Room

5.2

2401 reviews

Cleanliness

4.0

724 reviews

Vibe

3.1

743 reviews

WiFi

2.9

218 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Accessible by car, but parking is costly.

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9.3

"Great pool"

Clean pool area.

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8.4

"Bar is awesome"

Bar is awesome.

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8.0

"Delicious food"

Good food and menu, except the side dishes. Dining experience is decent; the dining area is more or less clean, and the desserts are good.

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7.4

"Fantastic service"

Professional service and acceptable reception, but less impressive housekeeping. Poorly managed with subpar restaurant service. Great hotel security. Room service is average. Great concierge service. Booking process should be better organized. Recreation staff is nice. Good shuttle service.

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7.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.2

"Room is all right"

Big enough rooms with awesome views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Bathrooms are large but with substandard cleaning. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Shower can be a problem. Kitchenette is acceptable.

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4.0

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Hotel facilities could use a good clean. Dining area is relatively clean.

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3.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Luxurious Hotel. Awesome for families. Good choice for a city trip. Good for business people.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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9.2

"Great pool"

Great pool.

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8.2

"Delicious food"

Well-varied menu with delicious food, nice desserts and a decent overall experience.

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7.4

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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7.4

"Fantastic service"

Professional service and acceptable reception, but less impressive housekeeping. Great hotel security. Great concierge service. Room service could have been improved. Booking process should be better organized.

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6.7

"Breakfast is average"

Decent and moderately priced breakfast.

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5.3

"Room is all right"

Old, poorly maintained rooms with insufficient A/C. Untidy rooms with bad beds, TV's, furniture. Spacious rooms with excellent views. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel.

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9.7

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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9.4

"Great pool"

Great pool.

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8.0

"Delicious food"

Delicious food.

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7.5

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Great hotel security.

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7.3

"Tasty breakfast"

Tasty breakfast.

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4.8

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive.

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9.7

"Great location"

Good location, close to public transport. Near to the city centre with good shopping options nearby.

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9.2

"Great pool"

Great pool.

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7.6

"Fantastic service"

Average reception, but good overall service.

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7.5

"Rather comfortable"

Large, comfortable rooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.7

"Room is all right"

Big enough rooms with awesome views. Rooms are outdated, untidy, badly-maintained with substandard furniture. Poorly air conditioned rooms with subpar beds and bathroom cleanliness.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish.

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9.8

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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7.6

"Rather comfortable"

Large, comfortable rooms. Subpar beds and ineffective A/C.

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7.6

"Fantastic service"

Professional service.

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7.2

"Best value for money"

Best value for money.

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6.7

"Breakfast is average"

Breakfast is average.

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5.6

"Room is all right"

Old, poorly maintained rooms with insufficient A/C. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Spacious rooms with excellent views. Shower can be a problem.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

Photos from travellers