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300 SPENCER STREET , 3000, Melbourne, Australia

Review Score

Based on 7178 reviews

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8.3

Location

9.7

2428 reviews

Value for money

8.8

1015 reviews

Service

8.4

1689 reviews

Pool

7.1

246 reviews

Room

5.9

2622 reviews

Breakfast

5.6

674 reviews

Food

5.0

258 reviews

WiFi

4.2

225 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking. Close to business sites.

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8.8

"Best value for money"

Best value for money. Food and breakfast are well-priced. Internet is affordable.

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8.4

"Fantastic service"

Friendly service, especially in the restaurant. Poor management, but okay housekeeping. Room service could have been improved. Booking process is sufficient. Recreation staff is nice. Laundry service can be improved.

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7.1

"Great pool"

Great but poorly cleaned pool.

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5.9

"Room is all right"

Rooms are clean, with OK views but lacking in maintenance. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Very new rooms with excellent beds. Shower was ok. Poor quality minibars and A/C.

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5.6

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.0

"Food is all right"

Okay dining experience, with acceptable desserts and fruits. Pork dishes are not good. Poor menu, especially in side dishes. Reasonably priced food and excellent snacks. Vegetables are average.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking.

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8.6

"Fantastic service"

Service is friendly, but so-so housekeeping. Room service could have been improved.

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8.5

"Best value for money"

Best value for money. Internet is affordable. Food and breakfast are well-priced.

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5.7

"Room is all right"

Bad furniture, with decent beds and views and acceptable cleanliness. Bathrooms are dirty and rooms in need of maintenance. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower was ok. New rooms.

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4.9

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.4

"Food could be better"

Food and menu are not highly reviewed. Unappetizing pork dishes and side dishes. Affordable food with adequate dessert & fruits. Poor vegetarian & vegan dishes.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.8

"Great location"

Great location. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby. Excellent parking and car access.

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8.6

"Best value for money"

Best value for money. Internet is affordable. Fair breakfast prices.

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7.7

"Fantastic service"

Professional and warm service and acceptable housekeeping. Room service could have been improved.

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7.3

"Great pool"

Great pool.

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5.9

"Room is all right"

Rooms are clean, with OK views but lacking in maintenance. Big new rooms with wonderful beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower was ok.

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5.0

"Food is all right"

Decent food and okay desserts.

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4.9

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.6

"Great location"

Great location. Close to public transport and the train. Near to the city centre with good shopping options nearby. Excellent parking and car access.

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8.6

"Best value for money"

Best value for money. Internet is affordable.

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8.5

"Fantastic service"

Service is professional and friendly.

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7.1

"Great pool"

Great pool.

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5.4

"Breakfast is average"

Breakfast is average.

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5.0

"Room is all right"

Great beds in decently clean and large rooms. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Average view. Shower was ok.

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4.6

"Food could be better"

Food could be better.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.8

"Great location"

Great location with good parking and shopping. Close to public transport and the train.

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8.3

"Best value for money"

Best value for money.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.3

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Deficient A/C in poorly-maintained rooms.

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5.5

"Breakfast is average"

Breakfast is average.

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4.8

"Food could be better"

Food could be better.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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