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300 SPENCER STREET , 3000, Melbourne, Australia

Review Score

Based on 7394 reviews

heart

8.3

Location

9.7

2475 reviews

Value for money

8.7

1043 reviews

Service

8.5

1743 reviews

Room

6.3

2639 reviews

Breakfast

5.8

679 reviews

WiFi

4.6

237 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Standard parking prices. Close to business sites.

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8.7

"Best value for money"

Best value for money. Food and breakfast are well-priced. Internet is affordable.

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8.5

"Fantastic service"

Friendly reception service, with decent management. Room service is average. Recreation staff is nice. Hotel security is ok.

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6.3

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Badly maintained and cleaned rooms with poor furnishings. A/C and TV are subpar. Shower was ok. Average kitchenette, in moderately new rooms.

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5.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.6

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Standard parking prices.

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8.7

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Room service is average.

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8.4

"Best value for money"

Best value for money. Internet is affordable. Food and breakfast are well-priced.

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6.2

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Guests had probelms with room cleanliness and maintenance, and complained about minibars. Shower was ok. Complaints about furnishing, kitchenettes, and A/C. Relatively new rooms.

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5.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.4

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.8

"Great location"

Great location. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby. Excellent parking and car access.

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8.4

"Best value for money"

Best value for money. Internet is affordable. Fair breakfast prices.

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7.9

"Fantastic service"

Friendly service. Room service is average.

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6.4

"Room is all right"

Rooms are clean, with OK views but lacking in maintenance. Big new rooms with wonderful beds. Rooms are poorly-furnished and cleaned, with insufficient A/C. Shower was ok.

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5.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.4

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.6

"Great location"

Great location. Near to the city centre with good shopping options nearby. Close to public transport and the train. Excellent parking and car access.

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8.6

"Best value for money"

Best value for money. Internet is affordable.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.0

"Great pool"

Ordinary pool.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.5

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Average sized rooms, but lacking maintenance with poorly rated furniture and A/C. Mediocre sized, poorly cleaned bathrooms. Shower was ok.

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5.4

"Breakfast is average"

Breakfast is average.

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4.5

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.8

"Great location"

Great location with good parking and shopping. Close to public transport and the train.

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8.3

"Best value for money"

Best value for money.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.4

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Rooms needing maintenance, with bad bathrooms and A/C.

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6.0

"Breakfast is average"

Breakfast is average.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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