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300 SPENCER STREET , 3000, Melbourne, Australia

Review Score

Based on 7174 reviews

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8.3

Location

9.7

2347 reviews

Value for money

8.8

963 reviews

Service

8.4

1666 reviews

Pool

7.7

247 reviews

Room

5.9

2550 reviews

Breakfast

5.4

657 reviews

Food

5.1

258 reviews

WiFi

4.2

211 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Near public transport, airport, and train station. Near downtown with great sightseeing and shopping. Excellent parking and car access.

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8.8

"Best value for money"

Best value for money. Fair breakfast prices. Internet is affordable.

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8.4

"Fantastic service"

Restaurant service is friendly and professional. Management and housekeeping are decent. Room service could have been improved. Booking process is sufficient. Great hotel security. Recreation staff is nice. Laundry service can be improved.

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7.7

"Great pool"

Great but poorly cleaned pool.

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5.9

"Room is all right"

Rooms are acceptable, if run-down, and some complaints about bathroom cleanliness. Decent views from okay rooms. Shower was ok. Poorly furnished with bad TV's and balconies. Complaints about minibars and kitchenettes.

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5.4

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.1

"Food is all right"

Good snacks, and okay food. Unappetizing pork dishes and side dishes. Good dining experience but menu is not ideal. Tasteless vegetables. Average vegetarian & vegan dishes.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Near downtown with great sightseeing and shopping. Excellent parking and car access.

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8.5

"Best value for money"

Best value for money. Internet is affordable. Fair breakfast prices.

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8.5

"Fantastic service"

Professional and warm service and acceptable housekeeping. Room service could have been improved. Booking process is sufficient.

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7.4

"Great pool"

Great pool.

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5.6

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Room need better maintenance, and minibars are not great. Shower was ok.

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4.7

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.3

"Food could be better"

Food and menu are not highly reviewed. Unappetizing pork dishes and side dishes. Desserts & fruits are ok. Poor vegetarian & vegan dishes.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.8

"Great location"

Great location with good parking and shopping. Near public transport, airport, and train station.

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8.7

"Best value for money"

Best value for money. Internet is affordable. Fair breakfast prices.

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8.0

"Fantastic service"

Professional and warm service and acceptable housekeeping. Room service could have been improved.

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7.9

"Great pool"

Great pool.

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7.3

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. AC needs updating.

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5.9

"Room is all right"

Rooms are clean, with OK views but lacking in maintenance. Reasonably recent, large rooms, with great beds. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Shower was ok.

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5.1

"Food is all right"

Decent food and okay desserts.

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4.9

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.6

"Great location"

Great location near lots of shopping. Close to public transport and the train. Excellent parking and car access.

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8.4

"Fantastic service"

Service is professional and friendly.

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7.7

"Great pool"

Great pool.

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5.2

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Mediocre sized, poorly cleaned bathrooms. Shower was ok.

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5.1

"Breakfast is average"

Breakfast is average.

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4.6

"Food could be better"

Food could be better.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.6

"Great location"

Great location with good parking and shopping. Close to public transport and the train.

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8.4

"Best value for money"

Best value for money.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception. Booking process is sufficient.

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6.3

"Room is all right"

Rooms spacious and relatively tidy. Rooms are lacking in maintenance, with subpar A/C and furnishing.

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5.5

"Breakfast is average"

Breakfast is average.

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4.9

"Food could be better"

Food could be better.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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