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23 Austin Avenue, HongKong, China

Review Score

Based on 8549 reviews

heart

7.7

Location

9.4

2595 reviews

Service

7.4

1257 reviews

Breakfast

3.3

158 reviews

WiFi

2.8

140 reviews

Room

2.8

3094 reviews

Comfort

1.1

2256 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Close to the train station and the airport.

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7.4

"Fantastic service"

Service is friendly with great housekeeping and management, though reception is only decent. Great concierge service. Smooth booking process. Shuttle service is ok. Great hotel security. Room service is perfect.

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3.3

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.8

"Room needs to be improved"

Views are great, but rooms are outdated and poorly-maintained. Small rooms with uncomfortable beds and furniture, and bad minibars. Small rooms and poorly cleaned bathrooms. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

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1.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.5

"Great location"

Great location. Good car accessibility, and close to public transport. Central location with great sightseeing, dining out and shopping.

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8.0

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Room needs to be improved"

Views are great, but rooms are outdated and poorly-maintained. Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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0.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Small bathrooms and inadequate A/C.

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9.7

"Great location"

Great location. Good car accessibility, and close to public transport. Central location with great sightseeing, dining out and shopping.

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7.9

"Fantastic service"

Great housekeepers and professional service.

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6.4

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Room needs to be improved"

Rooms are lacking in maintenance, with subpar A/C and furnishing. Great views from small rooms with subpar beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.0

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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9.6

"Great location"

Great location. Good car accessibility, and close to public transport. Centrally located, near restaurants, bars, and shopping.

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8.5

"Best value for money"

Best value for money.

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7.7

"Fantastic service"

Service is professional and friendly.

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6.5

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.6

"Room needs to be improved"

Small rooms and bathrooms with poor beds and furniture. Great view. Shower can be a problem.

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0.9

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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9.5

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.6

"Best value for money"

Best value for money.

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7.6

"Fantastic service"

Friendly and professional housekeepers.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Room needs to be improved"

Older rooms with small bathrooms, poor furniture and A/C problems. Great views from the small rooms, kept up acceptably but with subpar beds. Shower can be a problem.

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1.2

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Small bathrooms and inadequate A/C.

Photos from travellers