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23 Austin Avenue, HongKong, China

Review Score

Based on 8538 reviews

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7.7

Location

9.4

2720 reviews

Service

7.3

1266 reviews

WiFi

4.8

135 reviews

Room

3.7

3233 reviews

Breakfast

3.4

191 reviews

Comfort

1.0

2354 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location with good access by car. Centrally located, near restaurants, bars, and shopping. Near public transport, airport, and train station.

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7.3

"Fantastic service"

Friendly and professional housekeepers. Great concierge service. Shuttle service is ok. Smooth booking process. Hotel security is ok. Room service is average. Restaurant could offer better service.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.7

"Room needs to be improved"

Excellent views, but some issues with beds and room maintenance. Small, old rooms with deficient A/C and minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Kitchenette is acceptable.

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3.4

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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1.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Small bathrooms and inadequate A/C.

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9.6

"Great location"

Great location. Good car accessibility, and close to public transport. Centrally located, near restaurants, bars, and shopping.

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7.6

"Fantastic service"

Friendly and professional housekeepers.

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3.9

"Room needs to be improved"

Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Small, old, but clean rooms with beautiful views. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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0.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.7

"Great location"

Great location. Good car accessibility, and close to public transport. Central location with great sightseeing, dining out and shopping.

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7.8

"Fantastic service"

Reception is OK, housekeeping good and service professional.

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6.6

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities.

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3.9

"Room needs to be improved"

Small bathrooms in badly maintained rooms with subpar beds and furnishing. Excellent views from old, small rooms with inadequate A/C. Shower can be a problem.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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0.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.6

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Close to public transport.

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8.0

"Best value for money"

Best value for money.

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7.6

"Fantastic service"

Service is professional and friendly.

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6.4

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities.

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3.8

"Room needs to be improved"

Small rooms and bathrooms with poor beds and furniture. Great view. Shower can be a problem.

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3.7

"Breakfast can be improved"

Breakfast can be improved.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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1.1

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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9.5

"Great location"

Great location. Good car accessibility, and close to public transport. Near downtown with great sightseeing and shopping.

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8.5

"Best value for money"

Best value for money.

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7.7

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Room needs to be improved"

Small rooms and bathrooms with poor beds and furniture. Rooms are somewhat clean but have fantastic views.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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1.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

Photos from travellers