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23 Austin Avenue, HongKong, China

Review Score

Based on 8691 reviews

heart

7.9

Location

9.4

2858 reviews

Bar and Beverages

9.2

10 reviews

Service

7.4

1414 reviews

Breakfast

3.5

141 reviews

WiFi

3.0

157 reviews

Room

3.0

3415 reviews

Comfort

1.1

2484 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station.

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9.2

"Bar is awesome"

Bar is awesome.

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7.4

"Fantastic service"

Well-managed, with professional, cheery service and thorough housekeeping. Reception is all right. Great concierge service. Good shuttle service. Smooth booking process. Great hotel security. Room service is average.

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3.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.0

"Room needs to be improved"

Views are great, but rooms are outdated and poorly-maintained. Small rooms with uncomfortable beds and furniture, and bad minibars. Small rooms and poorly cleaned bathrooms. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

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1.1

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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9.6

"Great location"

Great location. Good car accessibility, and close to public transport. Central location with great sightseeing, dining out and shopping.

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8.8

"Delicious food"

Lovely food, particularly the snacks.

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7.9

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Room needs to be improved"

Views are great, but rooms are outdated and poorly-maintained. Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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0.8

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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9.6

"Great location"

Great location. Good car accessibility, and close to public transport. Central location with great sightseeing, dining out and shopping.

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8.1

"Fantastic service"

Great housekeepers and professional service.

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6.6

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Room needs to be improved"

Rooms are lacking in maintenance, with subpar A/C and furnishing. Great views from small rooms with subpar beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.0

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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9.6

"Great location"

Great location with good access by car. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train.

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8.3

"Best value for money"

Best value for money.

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7.4

"Fantastic service"

Service is professional and friendly. Reception and management are fine.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Room needs to be improved"

Small rooms and bathrooms with poor beds and furniture. Great view. Shower can be a problem.

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1.0

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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9.5

"Great location"

Great location with good access by car. Good shopping and sightseeing. Good access to airport.

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8.7

"Best value for money"

Best value for money.

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7.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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2.8

"Room needs to be improved"

Excellent views, but some issues with beds and room maintenance. Acceptably clean, but old and small, rooms, and poor A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.2

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

Photos from travellers