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23 Austin Avenue, HongKong, China

Review Score

Based on 9454 reviews

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8.0

Bar and Beverages

9.5

9 reviews

Location

9.5

3323 reviews

Food

8.5

330 reviews

Service

7.9

1741 reviews

Amenities

6.9

521 reviews

WiFi

3.8

191 reviews

Breakfast

3.5

147 reviews

Room

3.2

3788 reviews

Comfort

1.1

2720 reviews

100% Verified Real Reviews

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9.5

"Bar is awesome"

Bar is awesome.

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9.5

"Great location"

Great location with good access by car. Centrally located, near restaurants, bars, and shopping. Near public transport, airport, and train station.

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8.5

"Delicious food"

Great food, especially desserts and snacks. Acceptable restaurant prices, but poor overall dining experience.

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7.9

"Fantastic service"

Well-managed, with professional, cheery service and thorough housekeeping. Reception is all right. Great concierge service. Good shuttle service. Booking process is sufficient. Great hotel security. Room service is perfect.

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6.9

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Hotel grounds and lobby are nice, but facilities are outdated. Unspectacular architecture. Elevator in need of updating. Smoking area is ok.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.2

"Room needs to be improved"

Poorly-maintained rooms with low rated beds, furniture, and TVs. Rooms are small and old with poor minibars and kitchenettes. Small rooms and poorly cleaned bathrooms. Great view. Shower can be a problem.

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1.1

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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9.6

"Great location"

Great location with good access by car. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train.

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9.2

"Delicious food"

Great food, especially desserts and snacks.

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8.3

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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6.8

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Room needs to be improved"

Outdated, badly maintained rooms with poor furniture. Great views and clean rooms, though small with poorly rated beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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0.9

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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9.5

"Great location"

Great location. Good access by car, and close to the train station. Centrally located, near restaurants, bars, and shopping.

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8.3

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.2

"Great amenities"

Nice building. Older facilities and unpleasant entrance area.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Views are great and rooms are clean. Complaints about the furniture, TVs, A/C, and beds. Shower can be a problem.

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1.0

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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9.5

"Great location"

Great location. Good car accessibility, and close to public transport. Centrally located, near restaurants, bars, and shopping.

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8.6

"Delicious food"

Delicious food.

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8.3

"Best value for money"

Best value for money.

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7.7

"Fantastic service"

Good management, professional service, and OK reception.

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6.7

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities. Elevator in need of updating.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Room needs to be improved"

Small bathrooms in badly maintained rooms with subpar beds and furnishing. Small, old, but clean rooms with beautiful views. Shower can be a problem.

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1.0

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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9.5

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping. Near to public transport and the airport.

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8.9

"Best value for money"

Best value for money.

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7.8

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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6.7

"Ordinary amenities"

Average hotel building.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Room needs to be improved"

Views are great, but rooms are outdated and poorly-maintained. Small, decently clean rooms with poorly rated furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.4

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

Photos from travellers