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Hotel - Review and Rate

Review Score
Based on 898 hotel reviews

heart_hoteldetailed

5.7

Location

9.4

Service

5.8

Value

5.2

WiFi

5.0

Food

4.6

Room

3.0

Cleanliness

2.5

Comfort

2.4

Amenities

1.7

Pool

1.4

Vibe

1.3

Breakfast

0.6

HOTEL ANTWERP BILLARD PALACE

HOTEL ANTWERP BILLARD PALACE

KONINGIN ASTRIDPLEIN 40, 2018, Antwerpen, Belgium

Rating: 5.7 out of 10 (898 Reviews)

100% Verified Real Reviews

9.4

Great location

  • Well-located, although unfortunately the parking isn't easy.
  • Close to public transport and the train.
  • Central location with great sightseeing, dining out and shopping.

5.8

Service is adequate

  • Friendly service with good reception, but some complaints about professionalism.
  • Hotel security can be an issue.

5.2

Fairly good value for money

  • Fairly good value for money.
  • Relatively high internet cost.

5.0

Regular internet service

  • Expensive but decent WiFi.
  • Wifi quality could be improved.

4.6

Food could be better

  • Food could be better.

3.0

Room needs to be improved

  • Poorly cleaned, old, tiny rooms with inadequate A/C.
  • Poorly-maintained rooms with low rated beds, furniture, and TVs.
  • Small rooms and poorly cleaned bathrooms.
  • Shower can be a problem.

2.5

Could use a good cleaning

  • Bathrooms and rooms are untidy.
  • Hotel facilities could use a good clean.

2.4

More comfort would be nice

  • Rooms with complaints about size, comfort, and A/C.
  • Rooms are small and noisy, with subpar beds.

1.7

Amenities are not the best

  • Old facilities and poor entrance area, but okay hotel grounds.
  • Elevator in need of updating.
  • Architecture not so nice.
  • Smoking area is not nice.

1.4

Pool should be renewed

  • Pool should be renewed.

1.3

Vibe is not too good

  • Vibe is not too good.
  • Hotel could use some updating.
  • Hotel could be more stylish.
  • Atmosphere could be friendlier.
  • Entrance area is not particularly attractive.

0.6

Breakfast can be improved

  • Breakfast can be improved.

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HOTEL ANTWERP BILLARD PALACE