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3 Hermitage Drive , 4802, Airlie Beach, Australia

Review Score

Based on 579 reviews

heart

7.5

Pool

9.4

58 reviews

Location

8.4

122 reviews

Service

7.3

125 reviews

Room

5.0

289 reviews

Comfort

4.4

110 reviews

Amenities

4.1

60 reviews

Vibe

3.2

37 reviews

Food

3.2

18 reviews

WiFi

3.2

39 reviews

Cleanliness

2.4

100 reviews

100% Verified Real Reviews

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9.4

"Great pool"

Great pool.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

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7.3

"Fantastic service"

Great service, especially at reception. Housekeeping is not great, and guests complain about service professionalism. Laundry service can be improved.

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5.0

"Room is all right"

Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Old rooms with poor furniture and A/C, but wonderful views. Poorly-maintained rooms with subpar kitchenettes. Adequate balcony. Shower can be a problem.

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4.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise.

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4.1

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Adequate terrace.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Good for traveling with friends. Good choice for a city trip. Awesome for families.

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3.2

"Food could be better"

Poor dining experience with untidy dining area.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.4

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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9.2

"Great pool"

Great pool.

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8.5

"Great location"

Great location. Near to downtown with good options for sightseeing.

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7.6

"Fantastic service"

Friendly service and great reception.

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5.3

"Room is all right"

Big enough rooms with awesome views. Poorly cleaned and maintained rooms with poor beds and bathrooms. Complaints about furnishing, kitchenettes, and A/C.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"More comfort would be nice"

Spacious but uncomfortable rooms with poor beds and A/C.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.7

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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9.5

"Great pool"

Great pool.

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8.3

"Great location"

Great location.

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7.1

"Fantastic service"

Friendly service.

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6.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.3

"Room is all right"

Overall, rooms are average, yet poorly cleaned with complaints about bathrooms. Excellent views, but some issues with beds and room maintenance.

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4.5

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"Complaints about WiFi"

Complaints about WiFi.

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3.2

"Vibe is not too good"

Vibe is not too good.

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2.4

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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7.6

"Great location"

Great location.

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5.2

"Room is all right"

Decent rooms with great views.

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