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Mcleod St 231, 4870, Cairns, Australia

Review Score

Based on 1092 reviews

heart

6.8

Service

7.1

191 reviews

Location

6.9

170 reviews

Breakfast

5.5

30 reviews

WiFi

5.0

46 reviews

Amenities

4.2

109 reviews

Room

4.0

386 reviews

Comfort

3.5

228 reviews

Food

3.2

44 reviews

Cleanliness

2.4

180 reviews

Bar and Beverages

1.9

13 reviews

100% Verified Real Reviews

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7.1

"Fantastic service"

Friendly service with great reception but subpar housekeeping. Decent management and adequately professional staff.

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6.9

"Location is ok"

Location is ok. Far from city centre, but close to good shopping, restaurants, and bars. Near to public transport and the airport. Easy car access but inadequate parking.

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5.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.0

"Regular internet service"

Wifi quality could be improved. Free internet.

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4.2

"Amenities are not the best"

Guests like the grounds but not the buildings or lobby.

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4.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Adequate balcony.

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3.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.2

"Food could be better"

Bad overall dining experience with a bad menu.

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2.4

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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1.9

"Bar could improve"

Bar could improve.

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9.1

"Best value for money"

Best value for money.

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9.0

"Great pool"

Great pool.

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6.9

"Service is adequate"

Service is average, but very friendly.

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6.6

"Location is ok"

Location is fine but far from the city centre. Good access to airport.

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5.9

"Breakfast is average"

Breakfast is average.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.1

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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3.1

"Room needs to be improved"

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds.

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3.1

"Complaints about WiFi"

Complaints about WiFi.

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2.7

"Food could be better"

Food could be better.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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6.9

"Service is adequate"

Service is average, but very friendly.

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6.5

"Location is ok"

Location is ok.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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3.5

"Room needs to be improved"

Smaller, poorly cleaned rooms with subpar bathrooms and furnishing. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning.

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2.6

"Could use a good cleaning"

Rooms could be cleaner.

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9.0

"Best value for money"

Best value for money.

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7.2

"Fantastic service"

Friendly service.

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7.1

"Great location"

Great location.

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3.4

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms.

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3.4

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.5

"Could use a good cleaning"

Rooms could be cleaner.

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