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Mcleod St 231, 4870, Cairns, Australia

Review Score

Based on 995 reviews

heart

6.7

Service

7.0

179 reviews

Location

6.6

163 reviews

Breakfast

4.7

43 reviews

WiFi

4.5

48 reviews

Comfort

3.7

218 reviews

Amenities

3.7

96 reviews

Room

3.4

370 reviews

Bar and Beverages

3.3

12 reviews

Cleanliness

2.8

159 reviews

Food

1.7

36 reviews

100% Verified Real Reviews

grey circle

7.0

"Fantastic service"

Service is welcoming, but housekeeping is not great. Decent management and adequately professional staff.

grey circle

6.6

"Location is ok"

Location is ok. Far from city centre, but close to good shopping, restaurants, and bars. Easy car access but inadequate parking. Near to public transport and the airport.

grey circle

4.7

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

grey circle

4.5

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

grey circle

3.7

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

grey circle

3.7

"Amenities are not the best"

Guests like the grounds but not the buildings or lobby.

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3.4

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Cramped rooms with bad beds and substandard A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Adequate balcony.

grey circle

3.3

"Bar could improve"

Bar could improve.

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2.8

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

grey circle

1.7

"Food could be better"

Bad overall dining experience with a bad menu.

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9.1

"Great pool"

Great pool.

grey circle

6.8

"Service is adequate"

Friendly service and acceptable reception.

grey circle

6.6

"Location is ok"

Location is fine but far from the city centre. Deficient parking, but near the airport.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

grey circle

4.6

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

grey circle

3.0

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Weakness include A/C, furnishings, and bathroom cleanliness.

grey circle

2.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

grey circle

1.5

"Food could be better"

Food could be better.

grey circle

7.0

"Fantastic service"

Service is average, but very friendly.

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6.4

"Location is ok"

Location is ok.

grey circle

4.5

"Breakfast can be improved"

Breakfast can be improved.

grey circle

4.5

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

3.6

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

grey circle

3.2

"Room needs to be improved"

Rooms are small with complaints about cleanliness and A/C. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Uncomfortable beds, run-down rooms, and low rated minibars. Shower can be a problem.

grey circle

2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

grey circle

9.0

"Great pool"

Great pool.

grey circle

7.0

"Great location"

Great location near the airport.

grey circle

7.0

"Fantastic service"

Friendly service.

grey circle

4.7

"Breakfast can be improved"

Breakfast can be improved.

grey circle

3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

grey circle

3.2

"Room needs to be improved"

Rooms are small with complaints about cleanliness and A/C. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds.

grey circle

2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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