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Mcleod St 231, 4870, Cairns, Australia

Review Score

Based on 988 reviews

heart

6.8

Service

6.9

186 reviews

Location

6.5

176 reviews

Breakfast

5.1

51 reviews

Amenities

3.8

87 reviews

Comfort

3.6

214 reviews

Room

3.4

365 reviews

WiFi

3.2

50 reviews

Cleanliness

2.7

148 reviews

Food

2.1

35 reviews

Bar and Beverages

1.3

13 reviews

100% Verified Real Reviews

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6.9

"Service is adequate"

Service is somewhat professional, but housekeeping is subpar. Great reception and management with friendly service.

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6.5

"Location is ok"

Location is ok. Easy car access but inadequate parking. Far from city centre, but close to good restaurants and bars. Near to public transport and the airport.

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5.1

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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3.8

"Amenities are not the best"

Guests like the grounds but not the buildings or lobby.

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3.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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3.4

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Uncomfortable beds, run-down rooms, and low rated minibars. Small rooms and poorly cleaned bathrooms. Poor quality TV's, furniture, and kitchenettes. Okay sized rooms with decent balconies. Shower can be a problem.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.7

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.1

"Food could be better"

Food and menu are not highly reviewed.

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1.3

"Bar could improve"

Bar could improve.

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8.9

"Great pool"

Great pool.

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6.8

"Service is adequate"

Acceptable and friendly service with a great reception. Management is acceptable.

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6.7

"Location is ok"

Location is fine but far from the city centre. Deficient parking, but near the airport.

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5.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.1

"Amenities are not the best"

Beautiful grounds but poorly reviewed buildings.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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3.0

"Room needs to be improved"

Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Reasonable rooms, however slightly degraded with poor air conditioning.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.7

"Food could be better"

Food could be better.

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7.1

"Fantastic service"

Friendly service and great reception.

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6.4

"Location is ok"

Location is fine but far from the city centre.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Room needs to be improved"

Rooms are poorly cleaned, as are the bathrooms, with substandard A/C and TV's. Inadequately maintained rooms, with poor beds, furniture, and minibars. Average sized rooms. Shower can be a problem.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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8.8

"Great pool"

Great pool.

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6.9

"Service is adequate"

Service is average, but very friendly.

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6.6

"Location is ok"

Decent location, but problems with parking. Good access to airport.

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5.1

"Breakfast is average"

Breakfast is average.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"More comfort would be nice"

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

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3.6

"Room needs to be improved"

Acceptably sized but poorly cleaned rooms and bathrooms. Badly maintained rooms, uncomfortable beds, and deficient A/C. Shower can be a problem.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.1

"Food could be better"

Food could be better.

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