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11 FIRMAN DRIVE , 2450, Coffs Harbour, Australia

Review Score

Based on 1983 reviews

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8.3

Location

8.9

487 reviews

Amenities

8.2

359 reviews

Service

8.1

455 reviews

Breakfast

7.9

181 reviews

Room

4.8

772 reviews

Value for money

4.1

177 reviews

Cleanliness

4.0

203 reviews

Vibe

3.9

216 reviews

WiFi

2.7

68 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location near the beach, with great shopping and sightseeing nearby. Easy car access but inadequate parking.

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8.2

"Great amenities"

Good outdoor sports facilities. Hotel buildings and kids facilities are excellent. Hotel grounds are pleasant, but facilities are outdated. Poorly reviewed entrance area and poor handicap accessibility. Architecture not so nice.

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8.1

"Fantastic service"

Service generally professional but some complaints about housekeeping. Service at reception and in restaurant are okay. Recreation staff is nice. Room service could have been improved. Standard laundry service. Booking process should be better organized. Hotel security can be an issue.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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4.8

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Guests had probelms with room cleanliness and maintenance, and complained about minibars. Large rooms with nice views and OK beds. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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4.1

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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4.0

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Good resort hotel. Awesome for a beach holiday. Awesome for families.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Great shopping at the nearby city centre, and close to the beach.

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8.5

"Fantastic service"

Welcoming service and acceptable reception and restaurant service.

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8.1

"Great amenities"

Great outdoor sports facilities and impressive hotel buildings. Entrance area is not particularly attractive.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.2

"Delicious food"

Well-varied menu, containing great food, but spendy.

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6.8

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.6

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Large rooms with nice views and OK beds. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Shower can be a problem.

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4.3

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Relatively high internet cost.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.0

"Great location"

Great location near the beach, but subpar parking.

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8.1

"Great pool"

Great but poorly cleaned pool.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Professional service. Service at reception and in restaurant are okay. Recreation staff is nice. Room service could have been improved.

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4.3

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Large rooms with nice views and OK beds. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Shower can be a problem.

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3.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Relatively high internet cost.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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3.3

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.7

"Great location"

Great location.

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8.4

"Great pool"

Great pool.

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7.8

"Fantastic service"

Friendly service.

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6.5

"Food is all right"

Food is all right.

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4.5

"Room needs to be improved"

Beds are average but bathrooms could use better maintenance.

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4.3

"Vibe is not too good"

Vibe is not too good.

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