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477 CHAPEL ROAD , 2200, Bankstown, Australia

Review Score

Based on 260 reviews

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6.7

Location

8.7

43 reviews

Breakfast

6.7

9 reviews

Service

6.6

60 reviews

Comfort

5.1

61 reviews

Food

3.8

19 reviews

Room

3.2

93 reviews

Pool

3.0

12 reviews

Amenities

2.8

16 reviews

Wellness Area

2.5

14 reviews

Vibe

2.4

14 reviews

Cleanliness

1.6

45 reviews

WiFi

1.4

6 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location and easy parking. Shopping, restaurants and bars in the area are great.

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6.7

"Breakfast is average"

Breakfast is average.

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6.6

"Service is adequate"

Adequately professional and very friendly service with good reception.

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5.1

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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3.8

"Food could be better"

Food could be better.

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3.2

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Spacious rooms with subpar beds and A/C. Shower can be a problem.

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3.0

"Pool should be renewed"

Pool should be renewed.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.4

"Complaints about WiFi"

Complaints about WiFi.

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8.8

"Great location"

Great location.

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7.4

"Best value for money"

Best value for money.

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6.8

"Service is adequate"

Service is average, but very friendly.

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5.0

"Comfortable"

Big rooms but uncomfortable with subpar beds.

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3.2

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Spacious rooms.

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2.5

"Vibe is not too good"

Vibe is not too good.

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1.7

"Could use a good cleaning"

Rooms could be cleaner.

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8.5

"Great location"

Great location and easy parking.

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6.2

"Service is adequate"

Service is adequate.

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5.2

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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3.6

"Room needs to be improved"

Large but poorly cleaned rooms with substandard bathrooms and beds.

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1.4

"Could use a good cleaning"

Rooms could be cleaner.

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6.7

"Service is adequate"

Service is adequate.

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5.7

"Comfortable"

Rooms are big and moderately comfortable.

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3.2

"Room needs to be improved"

Spacious, yet somewhat poorly rated rooms.

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