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477 CHAPEL ROAD , 2200, Bankstown, Australia

Review Score

Based on 491 reviews

heart

6.8

Location

9.1

92 reviews

Service

7.4

109 reviews

Breakfast

6.4

22 reviews

Pool

4.5

18 reviews

Room

3.6

178 reviews

WiFi

3.6

10 reviews

Wellness Area

3.5

18 reviews

Vibe

2.8

40 reviews

Cleanliness

2.4

76 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location, close to the train station. Excellent parking and car access. Shopping, restaurants and bars in the area are great.

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7.4

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.4

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.5

"Pool should be renewed"

Pool should be renewed.

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3.6

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Bathrooms are large but with substandard cleaning. Spacious rooms. Shower can be a problem.

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3.6

"Complaints about WiFi"

Poor, over-priced WiFi. Average wifi quality.

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3.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.0

"Great location"

Great location and easy parking.

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7.4

"Fantastic service"

Friendly service.

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6.6

"Breakfast is average"

Breakfast is average.

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5.2

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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3.8

"Room needs to be improved"

Poorly cleaned rooms with uncomfortable beds, poor A/C and TV's. Large but run-down rooms with inadequate bathrooms.

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3.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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2.5

"Could use a good cleaning"

Rooms could be cleaner.

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8.9

"Great location"

Great location and easy parking.

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7.2

"Fantastic service"

Friendly service.

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6.5

"Breakfast is average"

Breakfast is average.

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5.5

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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4.3

"Food could be better"

Food could be better.

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4.1

"Pool should be renewed"

Pool should be renewed.

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3.7

"Room needs to be improved"

Large but poorly cleaned rooms with substandard bathrooms and beds. The rooms need maintenance with poor A/C, furniture, and bathrooms.

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3.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.0

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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9.1

"Great location"

Great location.

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7.4

"Fantastic service"

Friendly service.

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4.6

"Food could be better"

Food could be better.

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3.8

"Room needs to be improved"

Poorly maintained and cleaned, with old but spacious, rooms.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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