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477 CHAPEL ROAD , 2200, Bankstown, Australia

Review Score

Based on 392 reviews

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6.8

Location

8.9

71 reviews

Service

6.7

88 reviews

Breakfast

6.5

17 reviews

Pool

4.0

17 reviews

Food

4.0

29 reviews

Room

3.3

141 reviews

Vibe

2.8

24 reviews

Wellness Area

2.8

18 reviews

Cleanliness

2.0

60 reviews

WiFi

1.0

9 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location and easy parking. Shopping, restaurants and bars in the area are great.

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6.7

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.5

"Breakfast is average"

Breakfast is average.

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4.0

"Pool should be renewed"

Pool should be renewed.

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4.0

"Food could be better"

Food could be better.

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3.3

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Spacious rooms with subpar beds and A/C. Shower can be a problem.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok.

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2.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location and easy parking.

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6.8

"Service is adequate"

Service is average, but very friendly.

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6.5

"Breakfast is average"

Breakfast is average.

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5.2

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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3.4

"Room needs to be improved"

Poorly cleaned rooms with uncomfortable beds, poor A/C and TV's. Large but run-down rooms with inadequate bathrooms.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.1

"Could use a good cleaning"

Rooms could be cleaner.

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8.8

"Great location"

Great location and easy parking.

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6.6

"Breakfast is average"

Breakfast is average.

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6.4

"Service is adequate"

Service is average, but very friendly.

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5.5

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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3.7

"Pool should be renewed"

Pool should be renewed.

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3.7

"Food could be better"

Food could be better.

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3.6

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Large but poorly-maintained rooms, and uncomfortable beds.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.9

"Could use a good cleaning"

Rooms could be cleaner.

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9.1

"Great location"

Great location.

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6.8

"Service is adequate"

Service is average, but very friendly.

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5.9

"Comfortable"

Rooms are big and moderately comfortable.

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3.8

"Food could be better"

Food could be better.

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3.4

"Room needs to be improved"

Big but poorly maintained rooms.

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