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West Bay Street , Nassau, Bahamas

Review Score

Based on 2012 reviews

heart

7.6

Breakfast

8.8

38 reviews

Location

8.6

353 reviews

Service

7.9

898 reviews

Room

5.5

578 reviews

Comfort

4.3

209 reviews

WiFi

3.3

48 reviews

100% Verified Real Reviews

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great location"

Great location somewhat accessible by car. Close to the city centre, the beach, restaurants, and bars, with fantastic sightseeing. Near to public transport and the airport. Shopping is ok.

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7.9

"Fantastic service"

Service professional and warm with good management and housekeeping. Recreation staff is nice. Bad service from reception and mediocre waitstaff. Good shuttle service. Room service could have been improved. Service at the pool/beach should be improved. Booking process should be better organized. Great hotel security.

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5.5

"Room is all right"

Rooms are large and clean enough, with great views. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Substandard furniture, beds and balcony. Badly maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

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4.3

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Great location. Central location close to the beach.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Service is welcoming but the reception is subpar. Recreation staff is nice.

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8.0

"Best value for money"

Best value for money.

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4.9

"Room needs to be improved"

Rooms need better maintenance with complaints about beds, furniture, and bathrooms. Rooms are somewhat clean but have fantastic views.

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4.5

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.0

"Fantastic service"

Friendly service.

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7.4

"Delicious food"

Delicious food.

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5.4

"Quite clean"

Quite clean.

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4.7

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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4.4

"More comfort would be nice"

Not very comfortable, with poor beds.

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