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2591 Gold Coast Highway , 4218, Mermaid Beach, Australia

Review Score

Based on 500 reviews

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6.9

Location

8.8

116 reviews

Breakfast

8.0

5 reviews

Comfort

6.7

120 reviews

Service

6.5

85 reviews

Pool

6.0

12 reviews

Room

4.8

206 reviews

Wellness Area

3.3

7 reviews

Food

3.3

7 reviews

WiFi

3.2

16 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location near shopping and public transport. Parking is rare.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.7

"Comfortable"

Comfort and noise level are okay, rooms are large. Great beds but poor A/C and small bathrooms.

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6.5

"Service is adequate"

Service is adequate. Great reception and management with friendly service.

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6.0

"Ordinary pool"

Ordinary pool.

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4.8

"Room needs to be improved"

Inadequate minibars in older, poorly-maintained rooms. Rooms are large and mostly clean, with great beds. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.3

"Food could be better"

Food could be better.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Great location.

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6.6

"Comfortable"

Fairly comfortable, but problems with A/C. Comfortable beds in spacious rooms.

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6.5

"Service is adequate"

Service is average, but very friendly.

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4.9

"Room needs to be improved"

Rooms needing maintenance, with bad bathrooms and A/C. Rooms are large and mostly clean, with great beds. Shower can be a problem.

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8.9

"Great location"

Great location.

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7.7

"Best value for money"

Best value for money.

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6.9

"Comfortable"

Decently comfortable, spacious rooms with great beds.

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6.7

"Service is adequate"

Service is average, but very friendly.

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4.5

"Room needs to be improved"

Outdated, insufficiently maintained rooms with poorly rated bathrooms. Rooms are large and mostly clean, with great beds.

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3.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.0

"Complaints about WiFi"

Complaints about WiFi.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Great location"

Great location.

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6.7

"Comfortable"

Relatively comfortable, with good beds.

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6.5

"Service is adequate"

Service is average, but very friendly.

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4.5

"Room needs to be improved"

Poor rooms and bathrooms. Comfortable beds.

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