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2591 Gold Coast Highway , 4218, Mermaid Beach, Australia

Review Score

Based on 563 reviews

heart

6.9

Location

8.9

131 reviews

Value for money

8.4

53 reviews

Breakfast

8.0

5 reviews

Service

6.8

92 reviews

Comfort

6.7

138 reviews

Pool

5.5

15 reviews

Cleanliness

5.2

84 reviews

Room

4.9

234 reviews

WiFi

3.7

19 reviews

Amenities

3.1

44 reviews

Vibe

2.2

28 reviews

Wellness Area

2.1

8 reviews

100% Verified Real Reviews

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8.9

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.4

"Best value for money"

Best value for money. Internet is affordable.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.8

"Service is adequate"

Reception and service are alright. Friendly service, and excellent management.

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6.7

"Comfortable"

Decently comfortable, spacious rooms with great beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.5

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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5.2

"Quite clean"

Decently clean rooms and bathrooms. Moderately clean hotel facilities. Pool in need of cleaning.

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4.9

"Room needs to be improved"

Inadequate minibars in older, poorly-maintained rooms. Rooms are large and mostly clean, with great beds. Small but relatively clean bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.1

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Good choice for a city trip. Good for traveling with friends.

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2.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.0

"Great location"

Great location.

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8.2

"Best value for money"

Best value for money.

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7.0

"Fantastic service"

Service is average, but very friendly.

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6.8

"Comfortable"

Decently comfortable, spacious rooms with great beds.

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4.6

"Room needs to be improved"

Outdated, insufficiently maintained rooms with poorly rated bathrooms. Rooms are large and mostly clean, with great beds.

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3.5

"Complaints about WiFi"

Complaints about WiFi.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Great location.

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6.7

"Service is adequate"

Service is adequate.

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6.6

"Comfortable"

Decently comfortable, spacious rooms with great beds.

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5.0

"Room is all right"

Standard, large rooms with superb beds but substandard bathrooms. Shower can be a problem.

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3.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.1

"Great location"

Great location.

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6.8

"Service is adequate"

Service is average, but very friendly.

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6.7

"Comfortable"

Relatively comfortable, with good beds.

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4.5

"Room needs to be improved"

Poor rooms and bathrooms. Comfortable beds.

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