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1-2-1 Honjo,Matsumoto-City,, Nagano, 390-0814, Matsumoto-shi, Japan

Review Score

Based on 753 reviews

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8.5

Wellness Area

9.5

64 reviews

Breakfast

8.6

155 reviews

Service

8.3

320 reviews

Location

7.7

157 reviews

Room

7.6

324 reviews

WiFi

3.0

6 reviews

100% Verified Real Reviews

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Good shuttle service. Booking process is sufficient. Great hotel security.

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7.7

"Great location"

Great location, close to the train station. Average parking. Particularly good for shopping with average sightseeing options closeby.

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7.6

"Great room"

Nice, reasonably clean rooms. Bathrooms are large but with substandard cleaning. Average sized rooms which are fairly maintained. Lovely furniture and great views. Rooms in need of an update. Shower can be a problem.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.1

"Great room"

Great rooms, with comfortable beds and lovely views. Average sized rooms which are decently clean, but with cleanliness problems in the bathrooms.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Hotel could use some updating.

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7.6

"Clean"

Relatively clean rooms. Bathroom needs cleaning.

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7.3

"Great amenities"

Great hotel buildings and entrance area.

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7.0

"Great location"

Good location with some sightseeing. Fairly good parking right across from the station.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Friendly service and great reception. Good shuttle service.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area.

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7.8

"Great location"

Great location, close to the train station. Average parking.

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7.4

"Great room"

Good rooms with great views. Excellent beds with mediocre bathrooms, and not that clean.

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7.3

"Best value for money"

Best value for money.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.1

"Best value for money"

Best value for money.

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7.9

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.5

"Great amenities"

Nice building.

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7.4

"Great location"

Great location.

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7.0

"Great room"

Lovely rooms with pleasant views. Acceptably sized and clean rooms with below average bathrooms.

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6.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Great service, especially at reception.

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8.1

"Best value for money"

Best value for money.

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7.8

"Great room"

Lovely rooms with pleasant views. Average sized rooms which are fairly maintained.

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7.7

"Great location"

Great location, close to the train station.

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