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1-2-1 Honjo,Matsumoto-City,, Nagano, 390-0814, Matsumoto-shi, Japan

Review Score

Based on 871 reviews

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8.4

Wellness Area

9.7

69 reviews

Breakfast

8.6

159 reviews

Service

8.2

337 reviews

Room

7.6

342 reviews

Location

7.6

165 reviews

WiFi

0.6

6 reviews

100% Verified Real Reviews

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9.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Good shuttle service. Great hotel security.

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7.6

"Great room"

Lovely rooms with pleasant views. Average sized rooms which are fairly maintained. Fairly clean rooms, if old. Nice beds and lovely furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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7.6

"Great location"

Great location. Good car access, but so-so parking. Medium distance to train station. Near to the city centre with good shopping options nearby.

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0.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great room"

Clean rooms with great views, large bathrooms and excellent beds. Average sized rooms.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Luxurious Hotel. Hotel could use some updating.

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7.8

"Great amenities"

Pleasant lobby and architecture, but average grounds.

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7.3

"Great location"

Great location with good parking availability. Medium distance to train station.

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9.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Professional service and good reception.

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7.9

"Great location"

Great location with good parking availability. Train station is a bit far.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area.

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7.5

"Great room"

Great rooms, with comfortable beds and lovely views. Fine room size and cleanliness.

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7.4

"Best value for money"

Best value for money.

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9.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Great service, especially at reception.

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7.9

"Great room"

Large rooms, nice bathrooms, and good views. Modestly maintained rooms.

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7.7

"Great location"

Great location.

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7.3

"Best value for money"

Best value for money.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Great service, especially at reception.

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7.4

"Great amenities"

Nice building.

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7.4

"Great location"

Great location.

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7.2

"Great room"

Good rooms with great views. Excellent beds with mediocre bathrooms, and not that clean.

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6.9

"Quite clean"

Room cleanliness is acceptable.

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