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1-2-1 Honjo,Matsumoto-City,, Nagano, 390-0814, Matsumoto-shi, Japan

Review Score

Based on 894 reviews

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8.4

Wellness Area

9.3

63 reviews

Service

8.2

333 reviews

Breakfast

7.9

152 reviews

Location

7.9

157 reviews

Room

7.6

338 reviews

WiFi

3.2

8 reviews

100% Verified Real Reviews

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.2

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Good shuttle service. Booking process is sufficient. Great hotel security.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great location"

Great location with excellent sightseeing. Medium distance to train station. Average parking. Standard parking prices.

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7.6

"Great room"

Great views and excellent furnishing in clean rooms. Beds, room sizes and maintenance levels are average. Decently-clean rooms with spacious bathrooms. Rooms in need of an update. Shower can be a problem.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area.

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8.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.4

"Clean"

Clean rooms.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great room"

Clean rooms with nice bathrooms and beautiful views. Average sized rooms.

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8.0

"Bar is awesome"

Bar is awesome.

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7.9

"Great location"

Great location with good parking availability.

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7.7

"Great amenities"

Great hotel buildings and entrance area.

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7.2

"Delicious food"

Delicious food.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area.

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8.1

"Great location"

Great location with good parking availability.

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7.4

"Great room"

Excellent rooms and bathrooms. Excellent views from decently sized rooms with okay beds.

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7.2

"Best value for money"

Best value for money.

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9.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.2

"Fantastic service"

Average reception, but good overall service.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.0

"Great room"

Excellent rooms and bathrooms. Okay-sized rooms with good views.

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7.8

"Great location"

Great location.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.8

"Great location"

Great location.

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7.7

"Clean"

Clean rooms.

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7.2

"Great room"

The rooms are average sized, but are clean and have excellent views.

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5.9

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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