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79 Spence Street , 4870, Cairns, Australia

Review Score

Based on 702 reviews

heart

8.4

Location

9.0

206 reviews

Service

7.9

135 reviews

Comfort

6.8

174 reviews

Room

6.5

316 reviews

Cleanliness

4.5

68 reviews

Wellness Area

3.3

6 reviews

WiFi

3.1

53 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location near the airport. Excellent location with good bars, restaurants, shopping and beaches nearby. Parking is good and affordable. City centre is hard to reach.

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7.9

"Fantastic service"

Great management and friendly, professional staff. Reception is OK but housekeeping is substandard. Room service could have been improved.

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6.8

"Comfortable"

Rooms are big and moderately comfortable. Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C.

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6.5

"Room is all right"

Average rooms, poorly cleaned and maintained. Great balconies and views in large, updated rooms. Complaints about the furniture, TVs, A/C, and beds. Small rooms and poorly cleaned bathrooms. Kitchenette is acceptable. Shower was ok.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.1

"Great location"

Great location near lots of shopping. Good access to airport.

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7.8

"Fantastic service"

Warm, efficient service, good management and a fair reception.

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6.5

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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6.5

"Room is all right"

Overall, rooms are average, yet poorly cleaned with complaints about bathrooms. Large rooms with beautiful balconies and charming views. Badly maintained rooms, uncomfortable beds, and deficient A/C. Kitchenette is acceptable.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location with good parking and shopping.

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7.5

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel.

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7.5

"Fantastic service"

Average reception, but good overall service.

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6.7

"Room is all right"

Rooms are acceptable but need cleaning. Large rooms with beautiful balconies and charming views. Rooms needing maintenance, with bad bathrooms and A/C. Beds and kitchenettes are so-so.

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6.6

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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6.1

"Ordinary amenities"

Ordinary amenities.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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8.0

"Fantastic service"

Fantastic service.

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