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79 Spence Street , 4870, Cairns, Australia

Review Score

Based on 689 reviews

heart

8.4

Location

8.6

198 reviews

Service

8.0

130 reviews

Comfort

7.0

173 reviews

Room

6.5

317 reviews

Cleanliness

4.5

65 reviews

Wellness Area

3.3

6 reviews

WiFi

2.9

54 reviews

100% Verified Real Reviews

grey circle

8.6

"Great location"

Great location near the airport. Excellent location with good bars, restaurants, shopping and beaches nearby. So-so car access and parking. City centre is hard to reach. Affordable parking.

grey circle

8.0

"Fantastic service"

Great management and friendly, professional staff. Reception is OK but housekeeping is substandard. Great hotel security.

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7.0

"Rather comfortable"

Spacious, comfortable room with acceptable beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.5

"Room is all right"

Average rooms, poorly cleaned and maintained. Great balconies and views in large, updated rooms. Beds and kitchenettes are so-so. People dislike the TVs, A/C, and furniture. Small rooms and poorly cleaned bathrooms. Shower was ok.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.9

"Great location"

Great location near the airport. Shopping and parking accessibility is top-notch.

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7.8

"Fantastic service"

Warm, efficient service, good management and a fair reception.

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6.7

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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6.6

"Room is all right"

Rooms are acceptable but need cleaning. Large rooms with beautiful balconies and charming views. Beds and kitchenettes are so-so. Rooms needing maintenance, with bad bathrooms and A/C.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location for shopping and parking was alright.

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7.6

"Fantastic service"

Average reception, but good overall service.

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7.2

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Entrance area is ok.

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6.7

"Room is all right"

Rooms are acceptable but need cleaning. Large rooms with beautiful balconies and charming views. Rooms needing maintenance, with bad bathrooms and A/C. Beds and kitchenettes are so-so.

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6.5

"Ordinary amenities"

Okay buildings and entrance area.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Great location"

Great location.

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