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Boulevard Atlixcayotl Km 5 Fraccionamiento La Vista, 72810, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 493 reviews

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7.6

Breakfast

8.3

27 reviews

Location

7.5

62 reviews

Service

5.7

112 reviews

Room

4.2

144 reviews

Cleanliness

3.6

32 reviews

Pool

3.5

22 reviews

Value for money

3.5

62 reviews

WiFi

1.9

27 reviews

Bar and Beverages

1.3

6 reviews

100% Verified Real Reviews

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

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5.7

"Service is adequate"

Guests complain about reception and service professionalism. Service is friendly, but so-so housekeeping. Room service could have been improved.

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4.2

"Room needs to be improved"

Poorly cleaned, outdated rooms with subpar TV's. Badly maintained and cleaned rooms with poor furnishings. Large rooms with nice views and OK beds. Shower can be a problem.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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3.5

"Pool should be renewed"

Pool should be renewed.

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3.5

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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1.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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1.3

"Bar could improve"

Bar could improve.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great location"

Great location.

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6.2

"Ordinary amenities"

Average hotel building.

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5.2

"Service is adequate"

Great service, but bad reception.

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4.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Old, poorly maintained rooms.

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3.4

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.2

"Pool should be renewed"

Pool should be renewed.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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5.5

"Service is adequate"

Service is adequate.

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5.1

"Comfortable"

Comfortable.

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4.6

"Vibe is not too good"

Vibe is not too good.

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4.3

"Room needs to be improved"

Room needs to be improved.

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3.1

"Value for money could be better"

Value for money could be better.

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5.8

"Service is adequate"

Service is adequate.

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5.2

"Comfortable"

Comfortable.

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4.3

"Room needs to be improved"

Room needs to be improved.

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3.4

"Value for money could be better"

Value for money could be better.

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