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Boulevard Atlixcayotl Km 5 Fraccionamiento La Vista, 72810, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 548 reviews

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7.5

Breakfast

8.4

30 reviews

Location

7.6

66 reviews

Service

5.3

122 reviews

Cleanliness

4.0

34 reviews

Pool

3.8

21 reviews

Room

3.7

155 reviews

Vibe

3.4

45 reviews

Value for money

3.2

70 reviews

Bar and Beverages

1.7

6 reviews

WiFi

1.6

33 reviews

Wellness Area

1.1

5 reviews

100% Verified Real Reviews

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8.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.6

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

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5.3

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Room service could have been improved.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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3.8

"Pool should be renewed"

Pool should be renewed.

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3.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel. Hotel is relatively luxurious. Suitable for solo travelers.

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3.2

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Food is a bit overpriced. Acceptable breakfast prices.

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1.7

"Bar could improve"

Bar could improve.

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1.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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1.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.7

"Great location"

Great location.

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6.6

"Ordinary amenities"

Nice buildings, and decent amenities.

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4.9

"Service could be improved"

Complaints about reception service.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.5

"Pool should be renewed"

Pool should be renewed.

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3.3

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Old, poorly maintained rooms.

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3.1

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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1.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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5.1

"Service is adequate"

Service is adequate.

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4.8

"More comfort would be nice"

More comfort would be nice.

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3.9

"Room needs to be improved"

Room needs to be improved.

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3.6

"Vibe is not too good"

Vibe is not too good.

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2.9

"Value for money could be better"

Value for money could be better.

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5.6

"Service is adequate"

Service is adequate.

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4.8

"More comfort would be nice"

More comfort would be nice.

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3.8

"Room needs to be improved"

Room needs to be improved.

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3.2

"Value for money could be better"

Value for money could be better.

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