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Rue Chapelet 43, 64200, Biarritz, France

Review Score

Based on 2105 reviews

heart

7.4

Service

8.2

277 reviews

Location

7.6

308 reviews

WiFi

6.8

32 reviews

Room

6.2

467 reviews

Breakfast

5.9

150 reviews

Food

4.8

145 reviews

Beach

4.0

8 reviews

Amenities

3.9

66 reviews

100% Verified Real Reviews

grey circle

8.2

"Fantastic service"

Service is friendly, but so-so housekeeping. Good shuttle service.

grey circle

7.6

"Great location"

Great location. Near public transport, airport, and train station. Great accessibility by car with affordable parking. Far from city centre, but good shopping nearby. Beach is a bit far.

grey circle

6.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

6.2

"Room is all right"

Great beds in decently clean and large rooms. Bathrooms are large and somewhat clean, but poor overall. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower was ok.

grey circle

5.9

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

4.8

"Food could be better"

Food is unimpressive and pricey. Guests unimpressed by menu and desserts. Dining experience is okay, with acceptably clean dining area.

grey circle

4.0

"Beach is not so nice"

Beach is not so nice.

grey circle

3.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating. Good handicap accessible facilities.

grey circle

8.2

"Fantastic service"

Service is friendly, but so-so housekeeping.

grey circle

7.7

"Great location"

Great location near the airport. Great accessibility by car with affordable parking. City centre is hard to reach.

grey circle

6.0

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

6.0

"Room is all right"

Rooms are large and mostly clean, with great beds. Badly maintained rooms, with poor A/C and unclean bathrooms. Shower was ok.

grey circle

5.4

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

grey circle

4.7

"Food could be better"

Food and menu are not highly reviewed.

grey circle

4.6

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

8.3

"Fantastic service"

Friendly service and great reception.

grey circle

7.5

"Great location"

Great location near the airport.

grey circle

6.3

"Quite clean"

Quite clean.

grey circle

5.8

"Breakfast is average"

Breakfast is average.

grey circle

5.7

"Room is all right"

Typical rooms with comfy beds, although bathrooms are not highly reviewed.

grey circle

7.9

"Fantastic service"

Great service, especially at reception.

grey circle

7.8

"Great location"

Great location.

grey circle

5.8

"Breakfast is average"

Breakfast is average.

grey circle

5.4

"Room is all right"

Great beds in okay rooms.

grey circle

5.2

"Comfortable"

Excellent beds, but only decently comfortable overall and somewhat noisy.

grey circle

5.0

"Fairly good value for money"

Value for money could be better.

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