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Rue Chapelet 43, 64200, Biarritz, France

Review Score

Based on 2004 reviews

heart

7.2

Service

8.3

286 reviews

Location

7.9

276 reviews

Breakfast

5.9

150 reviews

Beach

5.6

8 reviews

Room

5.3

485 reviews

WiFi

4.3

31 reviews

100% Verified Real Reviews

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8.3

"Fantastic service"

Housekeeping is typical but service staff are very professional. Good shuttle service.

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7.9

"Great location"

Great location. Near public transport, airport, and train station. Great accessibility by car with affordable parking. City centre is hard to reach. Good shopping nearby and not so far from the beach.

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5.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Reasonable beach"

Reasonable beach.

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5.3

"Room is all right"

Large room with acceptable beds and cleanliness. Bathrooms are large but with substandard cleaning. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower was ok.

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4.3

"Complaints about WiFi"

Complaints about WiFi.

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8.2

"Fantastic service"

Housekeeping is typical but service staff are very professional.

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7.8

"Great location"

Great location near the airport. Great accessibility by car with affordable parking. City centre is hard to reach.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.5

"Room is all right"

Large room with acceptable beds and cleanliness. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower can be a problem.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.3

"Fantastic service"

Friendly service and great reception.

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7.9

"Great location"

Great location near the airport.

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6.2

"Quite clean"

Room cleanliness is acceptable.

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6.0

"Breakfast is average"

Breakfast is average.

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5.3

"Room is all right"

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

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8.2

"Fantastic service"

Great service, especially at reception.

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8.1

"Great location"

Great location near the airport.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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5.9

"Breakfast is average"

Breakfast is average.

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5.3

"Comfortable"

Noisy but acceptably comfortable rooms with okay beds.

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5.0

"Room is all right"

Rooms are OK with average beds but poor bathrooms.

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