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Rue Chapelet 43, 64200, Biarritz, France

Review Score

Based on 2045 reviews

heart

7.3

Location

8.2

294 reviews

Service

8.1

281 reviews

Breakfast

5.7

151 reviews

Beach

5.7

7 reviews

Room

5.4

487 reviews

WiFi

4.2

31 reviews

100% Verified Real Reviews

grey circle

8.2

"Great location"

Great location. Near public transport, airport, and train station. Great accessibility by car with affordable parking. City centre is hard to reach. Good shopping nearby and not so far from the beach.

grey circle

8.1

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Good shuttle service.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Reasonable beach"

Reasonable beach.

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5.4

"Room is all right"

Great beds in decently clean and large rooms. Bathrooms are large but with substandard cleaning. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower was ok.

grey circle

4.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated.

grey circle

8.0

"Great location"

Great location near the airport. Great accessibility by car with affordable parking. City centre is hard to reach.

grey circle

6.0

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Room is all right"

Rooms are large and mostly clean, with great beds. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower was ok.

grey circle

3.9

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

8.1

"Fantastic service"

Friendly service and great reception.

grey circle

8.1

"Great location"

Great location near the airport.

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6.9

"Quite clean"

Room cleanliness is acceptable.

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5.8

"Breakfast is average"

Breakfast is average.

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5.7

"Comfortable"

Excellent beds, but only decently comfortable overall and somewhat noisy.

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5.5

"Room is all right"

Awesome beds, and reasonably clean rooms. Rooms need regular maintenance.

grey circle

8.3

"Great location"

Great location.

grey circle

7.8

"Fantastic service"

Great service, especially at reception.

grey circle

6.8

"Quite clean"

Room cleanliness is acceptable.

grey circle

5.8

"Breakfast is average"

Breakfast is average.

grey circle

5.5

"Comfortable"

Excellent beds, but only decently comfortable overall and somewhat noisy.

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5.4

"Fairly good value for money"

Fairly good value for money.

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5.2

"Room is all right"

Bathrooms not great but beds are good, and room acceptably clean.

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