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7034 Lundy's Lane, L2G 1V9, Niagara Falls, United States of America

Review Score

Based on 849 reviews

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6.1

Location

8.4

76 reviews

Service

5.5

130 reviews

Comfort

4.7

182 reviews

Food

4.2

31 reviews

Room

3.6

326 reviews

Cleanliness

3.4

170 reviews

WiFi

3.3

34 reviews

Breakfast

3.1

121 reviews

100% Verified Real Reviews

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8.4

"Great location"

Excellent location and well priced parking. Good shopping and sightseeing. Close to public transport.

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5.5

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

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4.7

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Large, but noisy rooms with complaints about the A/C.

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4.2

"Food could be better"

Poorly rated food, particularly desserts. Menu is adequate.

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3.6

"Room needs to be improved"

Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Small rooms and poorly cleaned bathrooms. Rooms spacious and relatively new. Shower can be a problem.

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3.4

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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8.5

"Best value for money"

Best value for money.

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8.2

"Great location"

Great location.

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5.5

"Service is adequate"

Service is average, but very friendly.

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5.1

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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3.9

"Room needs to be improved"

Poorly cleaned rooms and unsightly furniture. Rooms are decent size and age, and have adequate beds. Deficient A/C in poorly-maintained rooms.

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3.8

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Great location.

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5.4

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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4.9

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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3.8

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Average sized rooms.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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2.8

"Breakfast can be improved"

Breakfast can be improved.

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