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Laufenstr. 82, 52156, Monschau, Germany

Review Score

Based on 1354 reviews

heart

7.5

Breakfast

8.5

376 reviews

Service

8.2

280 reviews

Pool

7.7

135 reviews

Location

7.7

269 reviews

WiFi

5.9

40 reviews

Cleanliness

5.3

139 reviews

Food

4.9

239 reviews

Vibe

4.5

145 reviews

Room

4.5

454 reviews

Amenities

4.5

76 reviews

Comfort

4.2

214 reviews

100% Verified Real Reviews

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Service and restaurant service relatively professional and friendly. Great service at reception, bar, and housekeeping.

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7.7

"Great pool"

Clean pool area.

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7.7

"Great location"

Great location. Accessible by car, but parking is costly. Near to downtown with good options for sightseeing.

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5.9

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.3

"Quite clean"

Acceptably clean rooms and dining area. Pool area is clean, but the bathrooms are less so. Moderately clean hotel facilities. Moderately clean wellness & sports facilities.

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4.9

"Food could be better"

Bad overall dining experience with a bad menu. Side dishes and vegetables are not well rated. Dining area is okay, with decent dessert and fruits. No good fish & seafood. Pork dishes are not good. Salads are ok.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is ok. Hotel is relatively luxurious. Great for a wellness holiday.

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4.5

"Room needs to be improved"

Badly maintained rooms with subpar minibars and TVs. Acceptably clean, older rooms with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Decent views and room sizes. Shower can be a problem.

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4.5

"Amenities are not the best"

Grounds are reasonable, but hotel buildings need work. Facilities and entrance area are okay. Elevator in need of updating. Architecture not so nice.

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4.2

"More comfort would be nice"

Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms. Average sized rooms.

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8.6

"Bar is awesome"

Bar is awesome.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great location"

Near city centre in a great location. Pricey, inconvenient parking.

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7.9

"Fantastic service"

Friendly, fairly professional service from reception and wait staff.

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7.8

"Great pool"

Great pool.

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5.2

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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4.7

"Food could be better"

Poor dining experience with uninteresting menus and bad side dishes. Desserts & fruits are ok.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"More comfort would be nice"

Uncomfortable, noisy, average sized rooms with subpar beds.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.7

"Room needs to be improved"

Neglected rooms with uncomfy beds, unstocked minibars and poor TV's. Old, reasonably-sized rooms with poor bathrooms. Shower can be a problem.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Friendly service.

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7.7

"Great pool"

Great pool.

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7.7

"Great location"

Awesome location near city centre, but inconvenient parking.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.7

"Food could be better"

Food and menu are not highly reviewed.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"Vibe is not too good"

Vibe is not too good.

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3.8

"More comfort would be nice"

Noisy room lacking in comfort.

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3.7

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Friendly service.

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7.2

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.0

"Quite clean"

Could use a good cleaning.

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4.8

"Food could be better"

Food could be better.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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4.1

"More comfort would be nice"

Noisy room lacking in comfort.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.5

"Room needs to be improved"

Poor rooms and bathrooms.

Photos from travellers