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Hotel - Review and Rate

Review Score
Based on 2122 hotel reviews

heart_hoteldetailed

6.8

Location

9.3

Room

4.1

Service

4.1

Vibe

3.8

Food

3.8

Comfort

3.7

WiFi

3.7

Cleanliness

3.0

Amenities

2.5

Breakfast

1.3

CASA HEINRICH GUESTHOUSE

CASA HEINRICH GUESTHOUSE

HEINRICHSTRASSE 68, 8005, Zurich, Switzerland

Rating: 6.8 out of 10 (2122 Reviews)

100% Verified Real Reviews

9.3

Great location

  • Great location.
  • Close to public transport and the train.
  • Central location with great sightseeing, dining out and shopping.
  • Accessible by car, but parking is a hassle.

4.1

Room needs to be improved

  • Lovely view, although rooms are small, old and poorly cleaned.
  • Inadequate cleaning and maintenance, with complaints about furnishing and bathrooms.
  • Kitchenettes, TV's, beds, and A/C are all substandard.
  • Shower can be a problem.

4.1

Service could be improved

  • Service could be improved.
  • Reception and management are fine.
  • Friendly, professional service, however housekeeping is less well rated.
  • Booking process is sufficient.
  • Accommodation security can be an issue.

3.8

Vibe is not too good

  • Vibe is not too good.
  • Accommodation could use some updating.
  • Entrance area is not particularly attractive.
  • Atmosphere could be friendlier.
  • Accommodation is fairly plain.
  • Accommodation is relatively stylish.

3.8

Food could be better

  • Decent menu, but restaurant is poorly cleaned and subpar overall.

3.7

More comfort would be nice

  • Uncomfortable, cramped rooms, with poor beds.
  • Deficient A/C and too noisy rooms.

3.7

Complaints about WiFi

  • Wifi quality could be improved.

3.0

Could use a good cleaning

  • Rooms, bathrooms and dining area all need more cleaning.
  • Accommodation facilities could use a good clean.

2.5

Amenities are not the best

  • Terrace is nice but entrance area is not so wonderful.
  • Elevator in need of updating.

1.3

Breakfast can be improved

  • Breakfast can be improved.

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Hotel:

CASA HEINRICH GUESTHOUSE