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VIA MARSALA 36 , 185, Rome, Italy

Review Score

Based on 3003 reviews

heart

5.9

Location

9.4

593 reviews

Breakfast

4.7

96 reviews

Service

4.6

423 reviews

Value for money

4.4

331 reviews

Room

3.8

719 reviews

Cleanliness

3.5

258 reviews

Comfort

2.9

391 reviews

Vibe

2.4

160 reviews

WiFi

2.4

205 reviews

Amenities

2.2

108 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, but hard to reach by car. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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4.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.6

"Service could be improved"

Complaints about reception service. Relatively friendly and professional service. Housekeeping and management are lacking. Hotel security can be an issue.

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4.4

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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3.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Great views from small rooms with subpar beds. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is fairly plain. Hotel is relatively stylish.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.2

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice.

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9.3

"Great location"

Great location, close to the train station.

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4.8

"Service could be improved"

Service is not great, but is acceptably professional. Service friendliness is ok, but reception and housekeeping were substandard.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.8

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. People dislike the TVs, A/C, and furniture.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.8

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.4

"Complaints about WiFi"

Poor, over-priced WiFi.

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9.3

"Great location"

Great location, close to the train station.

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4.2

"Service could be improved"

Complaints about reception and the friendliness of staff. Housekeeping can be a problem.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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3.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.5

"Room needs to be improved"

Poorly maintained and cleaned rooms with substandard A/C. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Shower can be a problem.

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3.1

"More comfort would be nice"

Poor beds, with complaints about A/C and noise.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Great location, close to the train station.

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4.6

"Value for money could be better"

Value for money could be better.

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4.5

"Service could be improved"

Service could be friendlier.

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3.6

"Room needs to be improved"

Outdated rooms with poor beds but adequately-sized.

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3.3

"More comfort would be nice"

Uncomfortable, noisy, average sized rooms with subpar beds.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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