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Hotel - Review and Rate

Review Score
Based on 735 hotel reviews

heart_hoteldetailed

6.4

Location

9.3

Service

5.3

Value

4.8

Breakfast

4.8

Room

4.3

Amenities

4.0

Comfort

2.4

Cleanliness

1.9

Wellness Area

1.6

WiFi

1.3

HOTEL CASTILLOS DEL MAR

HOTEL CASTILLOS DEL MAR

KM 29,5 CARRETERA LIBRE TIJUANA, 22711, Rosarito, Mexico

Rating: 6.4 out of 10 (735 Reviews)

100% Verified Real Reviews

9.3

Great location

  • Excellent location close to the beach.

5.3

Service is adequate

  • Restaurant service is OK, but general service is inefficient.
  • Service friendliness is ok, but reception and housekeeping were substandard.

4.8

Value for money could be better

  • Value for money could be better.
  • Fair breakfast prices.
  • Food is a bit overpriced.

4.8

Breakfast can be improved

  • Breakfast affordable but not highly reviewed.

4.3

Room needs to be improved

  • Poorly maintained rooms with subpar A/C, minibars, and kitchenettes.
  • Lovely view, although rooms are small, old and poorly cleaned.
  • Guests complain about the furniture, balconies, beds, and TVs.
  • Small rooms and poorly cleaned bathrooms.
  • Shower can be a problem.

4.0

Amenities are not the best

  • Older facilities and unpleasant entrance area.
  • Adequate terrace.
  • Architecture not so nice.

2.4

More comfort would be nice

  • Rooms with complaints about size, comfort, and A/C.
  • Rooms are small and noisy, with subpar beds.

1.9

Could use a good cleaning

  • Bathrooms and rooms are untidy.
  • Hotel facilities could use a good clean.

1.6

Wellness & sports facilities could be improved

  • Wellness & sports facilities could be improved.

1.3

Complaints about WiFi

  • Wifi quality could be improved.

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HOTEL CASTILLOS DEL MAR