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327 BOURKE STREET MALL , 3000, Melbourne, Australia

Review Score

Based on 2900 reviews

heart

7.9

Location

9.6

1060 reviews

Service

8.4

552 reviews

Value for money

8.0

321 reviews

Breakfast

6.1

349 reviews

Comfort

4.5

688 reviews

Room

4.4

1009 reviews

WiFi

4.0

114 reviews

Amenities

1.9

217 reviews

Vibe

1.9

149 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Parking is average, and car access is inconvenient.

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8.4

"Fantastic service"

Friendly and professional housekeepers. Room service could have been improved.

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8.0

"Best value for money"

Best value for money. Fair breakfast prices. Internet is affordable.

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6.1

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.5

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

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4.4

"Room needs to be improved"

Small, poorly-maintained but reasonably clean rooms with substandard A/C. Comfortable beds. Small rooms and poorly cleaned bathrooms. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem. Decent views and okay minibars.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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1.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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1.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Suitable for solo travelers. Good for traveling with friends. Good choice for a city trip.

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is rare.

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8.8

"Fantastic service"

Service is professional and friendly.

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8.0

"Best value for money"

Best value for money. Fair breakfast prices. Internet is affordable.

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6.2

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.5

"Room needs to be improved"

Poorly maintained rooms with few views and insufficient A/C. Old, small but relatively tidy rooms with excellent beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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2.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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1.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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9.5

"Great location"

Great location near shopping and public transport.

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8.8

"Fantastic service"

Friendly service.

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7.8

"Best value for money"

Best value for money. Internet is affordable. Fair breakfast prices.

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5.7

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.3

"Room is all right"

Decent, clean rooms, so-so views, and comfortable beds. Smaller, poorly maintained rooms with subpar bathrooms and A/C. Shower can be a problem.

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4.7

"More comfort would be nice"

Small, not so comfortable rooms with nice beds but poor A/C.

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4.0

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.7

"Great location"

Great location near lots of shopping.

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8.4

"Fantastic service"

Friendly service.

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6.2

"Breakfast is average"

Breakfast is average.

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4.3

"More comfort would be nice"

Small and uncomfortable rooms. Excellent beds, decently quiet.

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4.3

"Room needs to be improved"

Small, poorly-maintained rooms with no views. Bathrooms not great but beds are good, and room acceptably clean.

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3.5

"Complaints about WiFi"

Complaints about WiFi.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good.

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