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327 BOURKE STREET MALL , 3000, Melbourne, Australia

Review Score

Based on 2926 reviews

heart

8.0

Location

9.6

1078 reviews

Service

8.9

562 reviews

Value for money

7.9

335 reviews

Breakfast

6.3

347 reviews

Comfort

4.4

703 reviews

Room

4.3

1019 reviews

WiFi

3.7

113 reviews

Vibe

1.9

156 reviews

Amenities

1.8

221 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Not great access by car, with poorly rated parking.

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8.9

"Fantastic service"

Friendly and professional housekeepers. Booking process should be better organized. Great hotel security.

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7.9

"Best value for money"

Best value for money. Internet is affordable. Fair breakfast prices.

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6.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.4

"More comfort would be nice"

Problems with room size, comfort, and A/C. Excellent beds, decently quiet.

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4.3

"Room needs to be improved"

Old, badly-maintained rooms with poor views. Beds are great, and rooms are tidy, but small, and TV's are not so good. Small rooms and poorly cleaned bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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1.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Suitable for solo travelers. Good for traveling with friends. Good choice for a city trip.

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1.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is rare.

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8.9

"Fantastic service"

Service is professional and friendly.

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7.9

"Best value for money"

Best value for money. Fair breakfast prices. Internet is affordable.

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6.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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3.7

"Room needs to be improved"

Poorly maintained rooms with complaints about furnishing, views, and A/C. Rooms are small and old, though clean with comfy beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.5

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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1.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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9.6

"Great location"

Good location, close to public transport. Near to the city centre with good shopping options nearby.

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9.0

"Fantastic service"

Friendly service.

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7.7

"Best value for money"

Best value for money. Relatively high internet cost. Fair breakfast prices.

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5.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.3

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Rooms are spotless with comfy beds. Small, old rooms with no views, and some complaints about A/C. Shower can be a problem.

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4.6

"More comfort would be nice"

Small, not so comfortable rooms with nice beds but poor A/C.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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1.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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9.8

"Great location"

Great location near lots of shopping.

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8.6

"Fantastic service"

Friendly service.

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6.3

"Breakfast is average"

Breakfast is average.

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4.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Excellent beds, decently quiet.

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4.1

"Room needs to be improved"

Small, poorly-maintained rooms with poor A/C and no views. Bathrooms not great but beds are good, and room acceptably clean.

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3.2

"Complaints about WiFi"

Complaints about WiFi.

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1.8

"Vibe is not too good"

Vibe is not too good.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.2

"Great location"

Great location.

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4.0

"More comfort would be nice"

More comfort would be nice.

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3.9

"Room needs to be improved"

Room needs to be improved.

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