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327 BOURKE STREET MALL , 3000, Melbourne, Australia

Review Score

Based on 2940 reviews

heart

8.0

Location

9.7

1086 reviews

Service

8.9

575 reviews

Value for money

8.0

338 reviews

Breakfast

6.3

358 reviews

WiFi

4.6

113 reviews

Room

4.5

1008 reviews

Comfort

4.2

707 reviews

Vibe

2.5

163 reviews

Amenities

2.4

220 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good car access, but so-so parking.

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8.9

"Fantastic service"

Friendly and professional housekeepers. Booking process is sufficient. Hotel security is ok.

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8.0

"Best value for money"

Best value for money. Fair breakfast prices. Internet is affordable.

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6.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.5

"Room needs to be improved"

Insufficiently maintained, small rooms with poor TV's and minibars. Beds are awesome, rooms are clean and have decent views. Small rooms and poorly cleaned bathrooms. Older rooms with badly maintained furniture and poor A/C, but decent kitchenettes. Shower can be a problem.

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4.2

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

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2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Suitable for solo travelers. Good for traveling with friends. Good choice for a city trip.

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2.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking.

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8.7

"Fantastic service"

Service is professional and friendly.

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7.7

"Best value for money"

Best value for money. Fair breakfast prices. Internet is affordable.

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6.6

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.0

"Room needs to be improved"

Poorly maintained rooms with low quality furniture. Beds are awesome, rooms are clean and have decent views. Older, small rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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2.4

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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9.6

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping.

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9.2

"Fantastic service"

Service is professional and friendly.

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7.8

"Best value for money"

Best value for money. Internet is affordable. Fair breakfast prices.

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6.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.2

"Room is all right"

So-so rooms with acceptable views. Tidy rooms with great beds, but needing better maintenance. Old, small rooms with poor quality bathrooms and A/C. Shower can be a problem.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.4

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

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2.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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9.9

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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8.6

"Fantastic service"

Friendly service.

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6.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.3

"Room needs to be improved"

Poor maintenance and small rooms and bathrooms. Awesome beds, and reasonably clean rooms. Poor A/C and no views to speak of.

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4.2

"Complaints about WiFi"

Complaints about WiFi.

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4.0

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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2.4

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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9.6

"Great location"

Great location.

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8.7

"Fantastic service"

Fantastic service.

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3.9

"Room needs to be improved"

Rooms could be larger.

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3.9

"More comfort would be nice"

Small and uncomfortable rooms.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.6

"Vibe is not too good"

Vibe is not too good.

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