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CHANEL PALACE HOTEL, 518040, Shenzhen, China

Review Score

Based on 701 reviews

heart

8.5

Location

9.7

213 reviews

Service

6.1

110 reviews

Value for money

6.0

82 reviews

Room

5.2

190 reviews

Comfort

3.8

62 reviews

Amenities

3.6

104 reviews

Breakfast

3.0

51 reviews

WiFi

1.7

12 reviews

100% Verified Real Reviews

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9.7

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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6.1

"Service is adequate"

Fairly professional and warm service, but poor management.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.2

"Room is all right"

Rooms are outdated, small and have insufficient A/C. Rooms are tidy, with great views, but need maintenance and beds are poor.

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3.8

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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3.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Good location, close to public transport. Good accessibility by car.

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6.3

"Fairly good value for money"

Fairly good value for money.

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6.3

"Service is adequate"

Friendly and acceptably professional service, with decent reception but lower quality management.

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5.0

"Room is all right"

Poorly-maintained rooms, badly rated bathrooms and beds. Older, small rooms with inadequate A/C.

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3.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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3.7

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Good location, close to public transport.

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5.9

"Service is adequate"

Service is adequate.

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5.4

"Room is all right"

Room is all right.

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5.4

"Decent vibe"

Decent vibe. Hotel could use some updating.

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3.7

"More comfort would be nice"

More comfort would be nice.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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9.7

"Great location"

Great location.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.4

"Room is all right"

Room is all right.

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4.5

"Vibe is not too good"

Vibe is not too good.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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