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CHANEL PALACE HOTEL, 518040, Shenzhen, China

Review Score

Based on 803 reviews

heart

8.5

Location

9.7

247 reviews

Value for money

6.5

96 reviews

Service

6.4

132 reviews

Room

5.3

206 reviews

Amenities

4.0

117 reviews

Comfort

3.4

69 reviews

Breakfast

3.1

53 reviews

WiFi

1.6

17 reviews

100% Verified Real Reviews

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9.7

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.4

"Service is adequate"

Friendly, somewhat professional service with great reception but complaints about management.

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5.3

"Room is all right"

Tidy rooms with nice views. Small rooms with below average bathrooms and poor maintenance. Outdated rooms with below average beds and A/C.

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4.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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3.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Good location, close to public transport. Good accessibility by car.

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6.8

"Fairly good value for money"

Fairly good value for money.

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6.8

"Service is adequate"

Acceptable and friendly service with a great reception. Management should be more attentive.

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5.0

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Small, out of date rooms with complaints about beds and A/C.

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4.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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3.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Good location, close to public transport.

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6.4

"Service is adequate"

Service is adequate.

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5.6

"Room is all right"

Room is all right.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"More comfort would be nice"

More comfort would be nice.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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9.7

"Great location"

Great location.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.5

"Room is all right"

Room is all right.

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4.6

"Vibe is not too good"

Vibe is not too good.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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