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409 Flinders St. , 4810, Townsville, Australia

Review Score

Based on 2073 reviews

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8.1

Value for money

9.1

287 reviews

Service

9.0

533 reviews

Location

7.4

718 reviews

Breakfast

6.8

23 reviews

Room

6.4

816 reviews

Beach

5.0

5 reviews

WiFi

4.0

62 reviews

Amenities

3.8

134 reviews

Pool

3.5

47 reviews

Wellness Area

0.9

27 reviews

100% Verified Real Reviews

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9.1

"Best value for money"

Best value for money. Food is a bit overpriced.

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9.0

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping is satisfactory. Room service could have been improved.

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7.4

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping. Standard parking prices.

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6.8

"Breakfast is average"

Breakfast is average.

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6.4

"Room is all right"

Excellent beds but only average cleanliness and furnishing. Mediocre sized, poorly cleaned bathrooms. Rooms are decent-sized but a little outdated. Poor views, and A/C, TV and minibar are lacking. Shower was ok. Kitchenette needs more attention.

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5.0

"Reasonable beach"

Reasonable beach.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture. Adequate meeting & event facilities.

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3.5

"Pool should be renewed"

Pool should be renewed.

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0.9

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.9

"Best value for money"

Best value for money.

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7.6

"Great location"

Great location. Parking is rare. Centrally located, near restaurants, bars, and shopping. Standard parking prices.

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6.4

"Room is all right"

The relatively modern rooms are clean enough and the beds are excellent. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Shower was ok. Average sized rooms.

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4.0

"Amenities are not the best"

Facilities in need of refurbishment.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Pool should be renewed"

Pool should be renewed.

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9.3

"Fantastic service"

Friendly service and great reception.

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9.2

"Best value for money"

Best value for money.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.8

"Room is all right"

Decently rooms of alright size, but not well maintained. Comfortable beds. Bathrooms are moderately-sized, but substandard. Substandard furniture, A/C, TV's and kitchenettes. Shower was ok.

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6.7

"Comfortable"

Room size and comfort are OK, but beds are great. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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6.6

"Location is ok"

Decent location, but problems with parking. Great shopping.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.0

"Pool should be renewed"

Pool should be renewed.

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0.7

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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9.1

"Fantastic service"

Friendly service and great reception.

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9.0

"Best value for money"

Best value for money.

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7.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Centrally located, near restaurants, bars, and shopping.

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5.9

"Room is all right"

Excellent beds with mediocre bathrooms, and not that clean. Decent rooms of alright size, but poorly maintained and furnished. Shower was ok.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.2

"Best value for money"

Best value for money.

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9.1

"Fantastic service"

Friendly service.

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7.5

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.7

"Room is all right"

Great beds in okay rooms.

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