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409 Flinders St. , 4810, Townsville, Australia

Review Score

Based on 2319 reviews

heart

8.2

Service

9.1

543 reviews

Value for money

8.9

298 reviews

Location

7.7

774 reviews

Breakfast

6.7

33 reviews

Room

6.6

895 reviews

Beach

6.4

7 reviews

WiFi

4.4

65 reviews

Amenities

4.1

150 reviews

Pool

2.9

50 reviews

Wellness Area

1.5

26 reviews

Bar and Beverages

1.0

8 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception. Management and housekeeping are decent. Smooth booking process. Room service could have been improved.

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8.9

"Best value for money"

Best value for money. Food is a bit overpriced.

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7.7

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping. Standard parking prices. Relatively close to the beach.

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6.7

"Breakfast is average"

Breakfast is average.

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6.6

"Room is all right"

Rooms are clean but old, with a moderate size and comfortable beds. Insufficiently clean bathrooms and subpar kitchenettes. Shower was ok. Views and furnishings are standard. TV's and minibars are poor.

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6.4

"Reasonable beach"

Reasonable beach.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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4.1

"Amenities are not the best"

Meeting & event facilities should be improved. Older facilities and unpleasant entrance area. Beautiful architecture. Hotel grounds need more attention.

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2.9

"Pool should be renewed"

Pool should be renewed.

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1.5

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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1.0

"Bar could improve"

Bar could improve.

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9.3

"Fantastic service"

Friendly service and great reception.

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8.7

"Best value for money"

Best value for money.

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7.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

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6.8

"Room is all right"

Average-sized rooms with great beds. Out-dated rooms with OK TV's, but poor furnishings and A/C. Shower was ok.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Pool should be renewed"

Pool should be renewed.

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9.3

"Fantastic service"

Friendly service and great reception.

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9.0

"Best value for money"

Best value for money.

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6.9

"Breakfast is average"

Breakfast is average.

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6.9

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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6.7

"Room is all right"

Average sized rooms. Clean rooms, great beds, and decent furniture and bathrooms. Poorly-maintained rooms with subpar kitchenettes.

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6.7

"Location is ok"

Decent location, but problems with parking. Wonderful sightseeing.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.6

"Pool should be renewed"

Pool should be renewed.

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1.2

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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9.1

"Fantastic service"

Friendly service and great reception.

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8.9

"Best value for money"

Best value for money.

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7.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Near the city centre and great nearby nightlife.

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5.9

"Room is all right"

Excellent beds with mediocre bathrooms, and not that clean. Rooms are old and neglected, but size is OK. Shower was ok.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.3

"Fantastic service"

Friendly service.

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7.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.5

"Room is all right"

Great beds in okay rooms.

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