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409 Flinders St. , 4810, Townsville, Australia

Review Score

Based on 2286 reviews

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8.1

Value for money

9.1

302 reviews

Service

8.9

553 reviews

Location

7.4

771 reviews

Beach

6.9

6 reviews

Breakfast

6.8

28 reviews

Room

6.7

886 reviews

WiFi

4.2

65 reviews

Amenities

3.7

148 reviews

Pool

3.1

48 reviews

Wellness Area

1.0

27 reviews

100% Verified Real Reviews

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9.1

"Best value for money"

Best value for money. Food is a bit overpriced.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Management should be more attentive. Room service could have been improved. Smooth booking process.

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7.4

"Great location"

Good location, close to public transport. Accessible by car, but parking is a hassle. Centrally located, near restaurants, bars, and shopping. Standard parking prices. Relatively close to the beach.

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6.9

"Reasonable beach"

Reasonable beach.

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6.8

"Breakfast is average"

Breakfast is average.

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6.7

"Room is all right"

Rooms and bathrooms are alright but air-conditioning was not so good. Beds are cozy and rooms are clean with average views and furniture. Old, poorly-maintained rooms with poor minibars and kitchenettes. Shower was ok.

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4.2

"Complaints about WiFi"

Complaints about WiFi.

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3.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture. Adequate meeting & event facilities.

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3.1

"Pool should be renewed"

Pool should be renewed.

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1.0

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.8

"Best value for money"

Best value for money.

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7.7

"Great location"

Great location. Parking is rare. Centrally located, near restaurants, bars, and shopping. Standard parking prices.

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6.6

"Room is all right"

Furnishings and room sizes are standard. Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C. Comfortable beds. Shower was ok.

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4.3

"Complaints about WiFi"

Complaints about WiFi.

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3.9

"Amenities are not the best"

Facilities in need of refurbishment.

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3.3

"Pool should be renewed"

Pool should be renewed.

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9.2

"Best value for money"

Best value for money.

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9.1

"Fantastic service"

Friendly service.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.9

"Comfortable"

Room size and comfort are OK, but beds are great. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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6.6

"Room is all right"

Rooms clean and decently-sized with great beds and alright furniture. Old, poorly maintained rooms with inadequate A/C and kitchenettes. Medium sized bathroom.

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6.6

"Location is ok"

Decent location, but problems with parking. Good shopping and sightseeing.

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4.3

"Complaints about WiFi"

Complaints about WiFi.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.8

"Pool should be renewed"

Pool should be renewed.

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0.8

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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9.1

"Best value for money"

Best value for money.

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9.1

"Fantastic service"

Friendly service and great reception.

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7.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Centrally located, near restaurants, bars, and shopping.

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6.0

"Room is all right"

Rooms are old and lacking maintenance but reasonably clean, with decent furniture. Rooms are average size with reasonable bathrooms, but beds are comfortable. Shower was ok.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.2

"Best value for money"

Best value for money.

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9.1

"Fantastic service"

Friendly service.

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7.4

"Great location"

Great location.

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6.8

"Room is all right"

Great beds in okay rooms.

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