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409 Flinders St. , 4810, Townsville, Australia

Review Score

Based on 2216 reviews

heart

8.2

Service

9.2

529 reviews

Value for money

8.9

284 reviews

Location

7.7

730 reviews

Room

7.3

835 reviews

Breakfast

6.9

29 reviews

WiFi

5.9

52 reviews

Amenities

4.2

146 reviews

Pool

2.4

47 reviews

Wellness Area

1.5

21 reviews

100% Verified Real Reviews

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9.2

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Smooth booking process. Room service could have been improved.

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8.9

"Best value for money"

Best value for money. Free internet. Food is a bit overpriced.

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7.7

"Great location"

Good location, close to public transport. Parking is rare. Central location with great sightseeing, dining out and shopping. Standard parking prices.

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7.3

"Great room"

Great beds in clean and decently sized rooms. Mediocre sized, poorly cleaned bathrooms. Fine furnishing and views, but poor room maintenance. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower was ok.

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6.9

"Breakfast is average"

Breakfast is average.

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5.9

"Regular internet service"

WiFi is good value.

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4.2

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Unspectacular architecture. Adequate meeting & event facilities.

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2.4

"Pool should be renewed"

Pool should be renewed.

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1.5

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.3

"Fantastic service"

Friendly service and great reception.

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7.9

"Great location"

Good location with shopping nearby but poor access to parking.

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7.5

"Great room"

Excellent rooms with wonderful beds. Clean enough room with okay furniture, but lacking maintenance. Old rooms and poorly cleaned bathrooms. Shower was ok.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.7

"Pool should be renewed"

Pool should be renewed.

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9.3

"Fantastic service"

Friendly service and great reception.

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9.0

"Best value for money"

Best value for money.

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7.3

"Great room"

Spacious rooms with excellent beds and average bathrooms. Rooms seem aged and relatively shabby, with poor kitchenettes.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.9

"Location is ok"

Decent location, but problems with parking.

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4.3

"Complaints about WiFi"

Complaints about WiFi.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.1

"Pool should be renewed"

Pool should be renewed.

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1.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.2

"Fantastic service"

Friendly service and great reception.

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8.9

"Best value for money"

Best value for money.

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7.5

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.6

"Room is all right"

Awesome beds, decent rooms and bathrooms. Old, poorly maintained rooms. Shower was ok.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.3

"Fantastic service"

Friendly service.

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7.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.6

"Room is all right"

Great beds in okay rooms.

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