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Merced 562, Of. 819-A , 8320148, Santiago, Chile

Review Score

Based on 1158 reviews

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8.3

Location

9.6

270 reviews

Value for money

8.9

31 reviews

Service

6.4

149 reviews

Room

4.4

316 reviews

Cleanliness

2.8

60 reviews

WiFi

2.0

48 reviews

Pool

0.0

8 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking.

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8.9

"Best value for money"

Best value for money.

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6.4

"Service is adequate"

Decently friendly but unprofessional service at reception and housekeeping. Great hotel security.

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4.4

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Furniture and beds are acceptable. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.6

"Great location"

Great location near lots of shopping.

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8.9

"Best value for money"

Best value for money.

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6.5

"Service is adequate"

Decently friendly but unprofessional service at reception and housekeeping.

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4.4

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Poorly maintained kitchenettes and rooms, with subpar A/C. Furniture and beds are acceptable.

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2.7

"Could use a good cleaning"

Rooms could be cleaner.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location.

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7.0

"Fantastic service"

Service is average, but very friendly.

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3.9

"Room needs to be improved"

Small rooms with cleanliness complaints. Badly reviewed bathrooms and A/C.

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3.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C.

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2.8

"Could use a good cleaning"

Rooms could be cleaner.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location.

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6.7

"Service is adequate"

Service is average, but very friendly.

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4.4

"Room needs to be improved"

Room needs to be improved.

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3.8

"More comfort would be nice"

More comfort would be nice.

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