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Merced 562, Of. 819-A , 8320148, Santiago, Chile

Review Score

Based on 1106 reviews

heart

8.4

Location

9.6

283 reviews

Value for money

8.9

39 reviews

Service

5.8

158 reviews

Room

4.8

315 reviews

WiFi

3.5

44 reviews

Cleanliness

2.8

59 reviews

Pool

1.1

9 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking.

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8.9

"Best value for money"

Best value for money.

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5.8

"Service is adequate"

Okay reception, poor housekeeping, and friendly but unprofessional service. Great hotel security. Booking process should be better organized.

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4.8

"Room needs to be improved"

Rooms and bathrooms are inadequately cleaned, with subpar TV's. Small, poorly-maintained rooms with inadequate A/C. Beds and kitchenettes are so-so. Great balconies with beautiful views and excellent furniture. Shower can be a problem.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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1.1

"Pool should be renewed"

Pool should be renewed.

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9.6

"Great location"

Great location and easy parking. Good shopping and sightseeing.

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8.9

"Best value for money"

Best value for money.

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6.2

"Service is adequate"

Okay reception, poor housekeeping, and friendly but unprofessional service.

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4.5

"Room needs to be improved"

Rooms are small with complaints about cleanliness and A/C. Poor maintenance in rooms and bathrooms. Good furniture. Kitchenette is acceptable.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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9.7

"Great location"

Great location.

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8.7

"Best value for money"

Best value for money.

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6.1

"Service is adequate"

Service is average, but very friendly.

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4.1

"Room needs to be improved"

Beds are alright, but room cleanliness could be improved. Small rooms, inadequate A/C, and poor bathrooms.

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4.1

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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9.7

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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6.2

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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4.8

"Room needs to be improved"

Poor maintenance in rooms and bathrooms. Beds and kitchenettes are so-so.

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4.4

"More comfort would be nice"

Okay beds but not comfortable overall.

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