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  • hotel stars
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Merced 562, Of. 819-A , 8320148, Santiago, Chile

Review score

Based on 1115 hotel review

heart

8.3

Location

9.6

283 reviews

Amenities

7.5

51 reviews

Service

7.4

161 reviews

Room

5.5

301 reviews

Cleanliness

3.6

55 reviews

WiFi

2.9

39 reviews

Pool

1.8

11 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good parking, close to public transport.

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7.5

"Great amenities"

Great buildings but less impressive lobby area. Beautiful architecture.

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7.4

"Fantastic service"

Welcoming service and reception and housekeeping are alright. Great hotel security. Booking process is sufficient.

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5.5

"Room is all right"

Somewhat outdated rooms which lack in maintenance, but decent beds and furniture. Tiny, dirty rooms with bad televisions and air conditioning. Poor balconies and badly cleaned bathrooms. Good kitchenette.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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1.8

"Pool should be renewed"

Pool should be renewed.

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9.6

"Great location"

Great location with good parking and shopping.

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7.5

"Great amenities"

Nice building.

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7.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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5.0

"Room is all right"

Poorly maintained and cleaned rooms. Small rooms, inadequate A/C, and poor bathrooms. Standard beds, furniture, and rooms. Good kitchenette.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.2

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.7

"Great location"

Great location.

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7.5

"Fantastic service"

Service is professional and friendly.

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7.3

"Great amenities"

Nice building.

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4.8

"Room needs to be improved"

Tiny, dirty rooms with bad televisions and air conditioning. Excellent beds but rooms and bathrooms need maintenance.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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2.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.7

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great.

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7.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.7

"Room is all right"

Decent beds and rooms, great views. Poor maintenance in rooms and bathrooms. Good kitchenette.

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3.7

"Could use a good cleaning"

Could use a good cleaning.

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