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4-39 KARASHIMA-CHO , 860 0804, Kumamoto-shi, Japan

Review Score

Based on 1962 reviews

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7.2

Location

8.8

492 reviews

Breakfast

8.7

168 reviews

Service

7.9

344 reviews

WiFi

7.1

12 reviews

Room

4.9

502 reviews

Amenities

4.7

126 reviews

Cleanliness

4.4

139 reviews

Vibe

4.2

154 reviews

Comfort

3.5

271 reviews

Wellness Area

3.0

10 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Near downtown with great sightseeing and shopping. Decent, but pricey, parking. Close to public transport. Good accessibility by car. Train station is a bit far.

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8.7

"Tasty breakfast"

Great and affordable breakfast.

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7.9

"Fantastic service"

Friendly service, especially good laundry service. Professional service and great reception, but poor housekeeping. Smooth booking process.

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7.1

"Good internet service"

Good internet service. Wifi quality could be improved.

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4.9

"Room needs to be improved"

Small, outdated rooms with okay beds but cleanliness issues. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

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4.7

"Amenities are not the best"

Facilities in need of refurbishment. Decent hotel grounds and entrance area. Smoking area is not nice.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Luxurious Hotel. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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3.5

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.8

"Great location"

Great, central location, and okay parking.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.0

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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5.0

"Room is all right"

Bad bathrooms with deficient A/C and inadequately clean rooms.

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4.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"More comfort would be nice"

Some problems with A/C and room comfort.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.4

"Room needs to be improved"

Untidy rooms with acceptable beds but poor bathrooms.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"More comfort would be nice"

More comfort would be nice. Okay beds and quiet enough rooms.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Great location near lots of shopping.

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8.5

"Best value for money"

Best value for money.

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8.1

"Fantastic service"

Fantastic service.

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4.4

"Room needs to be improved"

Rooms could be larger.

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3.2

"More comfort would be nice"

Small and uncomfortable rooms.

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8.8

"Great location"

Great location.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.5

"Best value for money"

Best value for money.

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8.3

"Fantastic service"

Fantastic service.

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4.3

"Room needs to be improved"

Rooms could be larger.

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3.4

"More comfort would be nice"

Small and uncomfortable rooms.

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