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4-39 KARASHIMA-CHO , 860 0804, Kumamoto-shi, Japan

Review Score

Based on 1916 reviews

heart

7.3

Location

8.8

532 reviews

Breakfast

8.7

193 reviews

WiFi

8.0

11 reviews

Service

7.9

351 reviews

Room

4.0

517 reviews

Comfort

3.1

288 reviews

Vibe

3.1

139 reviews

Wellness Area

3.1

12 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Near downtown with great sightseeing and shopping. Good car access, but so-so parking. Close to public transport. Train station is a bit far.

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8.7

"Tasty breakfast"

Great and affordable breakfast.

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8.0

"Good internet service"

Good wifi quality.

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7.9

"Fantastic service"

Service is friendly, but so-so housekeeping. Great reception and laundry service. Smooth booking process.

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4.0

"Room needs to be improved"

Small, outdated rooms with okay beds but cleanliness issues. Small rooms and poorly cleaned bathrooms. Furniture was acceptable but rooms need maintenance with inadequate TV's and air conditioning.

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3.1

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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3.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great location"

Great location near lots of shopping.

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8.2

"Best value for money"

Best value for money.

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8.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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5.2

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.8

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Average beds.

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3.6

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Great location with good parking availability. Medium distance to city centre.

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7.8

"Fantastic service"

Friendly service and great reception.

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5.2

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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5.2

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.1

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms.

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3.3

"More comfort would be nice"

Some problems with A/C and room comfort.

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3.3

"Vibe is not too good"

Vibe is not too good.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Great location near lots of shopping.

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7.8

"Fantastic service"

Fantastic service.

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3.8

"Room needs to be improved"

Rooms could be larger.

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3.3

"Vibe is not too good"

Vibe is not too good.

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2.9

"More comfort would be nice"

Small and uncomfortable rooms.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Great location near lots of shopping.

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8.5

"Best value for money"

Best value for money.

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8.2

"Fantastic service"

Fantastic service.

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4.0

"Room needs to be improved"

Rooms could be larger.

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3.2

"More comfort would be nice"

Small and uncomfortable rooms.

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