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131-135 BOURKE STREET , 3000, Melbourne, Australia

Review Score

Based on 4804 reviews

heart

8.9

Bar and Beverages

10.0

6 reviews

Location

9.7

1834 reviews

Pool

9.0

106 reviews

Service

9.0

1436 reviews

Wellness Area

8.7

92 reviews

WiFi

8.4

135 reviews

Amenities

7.4

385 reviews

Room

7.2

1944 reviews

Breakfast

3.7

43 reviews

100% Verified Real Reviews

grey circle

10.0

"Bar is awesome"

Bar is awesome.

grey circle

9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good accessibility by car. Parking should be cheaper.

grey circle

9.0

"Great pool"

Clean pool area.

grey circle

9.0

"Fantastic service"

Efficient, friendly service with a nice reception. Management is alright, but housekeeping is not great. Room service could have been improved. Standard laundry service. Booking process should be better organized. Great hotel security.

grey circle

8.7

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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8.4

"Good internet service"

Good wifi quality. Free internet.

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7.4

"Great amenities"

Good outdoor sports facilities. Facilities are modern with a lovely conference area. Nice hotel grounds and entrance area is alright. Elevator in need of updating. Handicap accessible facilities are all right.

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7.2

"Great room"

Spacious, modern, relatively well-kept rooms with nice views. Clean rooms with excellent beds and kitchenettes. Bathroom is relatively clean. Poorly rated A/C, minibars, and furniture. Shower was ok.

grey circle

3.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

grey circle

9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking should be cheaper. Good accessibility by car.

grey circle

8.9

"Great pool"

Great pool.

grey circle

8.7

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Room service could have been improved. Standard laundry service. Booking process should be better organized.

grey circle

8.5

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

grey circle

8.5

"Good internet service"

Good wifi quality. Free internet.

grey circle

6.9

"Room is all right"

Tidy rooms, with alright views, and average beds. New, large rooms, and good kitchenettes. Bathrooms are not great, but moderately clean. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower was ok.

grey circle

3.8

"Breakfast can be improved"

Breakfast can be improved.

grey circle

9.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport.

grey circle

9.0

"Great pool"

Great pool.

grey circle

8.8

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

grey circle

8.6

"Good internet service"

Good wifi quality. Free internet.

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8.3

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Room service could have been improved.

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7.2

"Great room"

Great views from updated, clean rooms. Average, relatively well-kept rooms and bathrooms. Large rooms with nice kitchenettes. People dislike the TVs, A/C, and furniture. Shower was ok.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

grey circle

9.5

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Average parking.

grey circle

9.1

"Great pool"

Great pool.

grey circle

8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.1

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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6.9

"Room is all right"

Views and maintenance are mediocre, but rooms are big and very clean. Decent beds and mostly clean bathrooms. Substandard A/C and furniture. Good kitchenette. Shower can be a problem.

grey circle

9.8

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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8.5

"Best value for money"

Best value for money.

grey circle

7.3

"Great room"

Large, clean rooms with excellent beds.

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