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Mid Valley City,Lingkaran Syed Putra, 59200, Kuala Lumpur, Malaysia

Review Score

Based on 8083 reviews

heart

7.8

Location

9.3

1894 reviews

Service

8.6

960 reviews

Value for money

6.5

319 reviews

Breakfast

6.3

300 reviews

WiFi

6.2

91 reviews

Room

4.5

1504 reviews

Comfort

2.6

817 reviews

Wellness Area

1.3

52 reviews

100% Verified Real Reviews

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Close to business sites.

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8.6

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Decent reception but complaints about management. Room service is perfect. Booking process should be better organized. Great concierge service. Recreation staff is nice. Great hotel security.

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6.5

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Free internet. Affordable food.

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6.3

"Breakfast is average"

Decent and moderately priced breakfast.

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6.2

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.5

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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2.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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1.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.7

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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8.6

"Great location"

Good location with shopping nearby but poor access to parking.

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6.4

"Breakfast is average"

Breakfast is average.

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6.1

"Fairly good value for money"

Fairly good value for money.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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4.2

"Room needs to be improved"

Impressive views, but rooms seem aged, small, and unmaintained. Okay beds and acceptably clean rooms, but poor TV's and furniture. Small rooms and poorly cleaned bathrooms.

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2.8

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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1.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.4

"Great location"

Great location near lots of shopping.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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6.3

"Fairly good value for money"

Fairly good value for money.

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6.1

"Breakfast is average"

Breakfast is average.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Room needs to be improved"

Small, poorly-maintained rooms with poor TV's. Rooms are old and bathrooms are poorly rated, but beds and room cleanliness are okay. Shower can be a problem.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.5

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.0

"Great location"

Good location with shopping nearby but poor access to parking.

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8.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.5

"Delicious food"

Delicious food.

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6.4

"Fairly good value for money"

Fairly good value for money.

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6.4

"Breakfast is average"

Breakfast is average.

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4.3

"Room needs to be improved"

Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Small rooms and poorly cleaned bathrooms.

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2.8

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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