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Mid Valley City,Lingkaran Syed Putra, 59200, Kuala Lumpur, Malaysia

Review Score

Based on 7766 reviews

heart

7.7

Bar and Beverages

10.0

5 reviews

Location

9.2

2017 reviews

Service

8.4

1007 reviews

Value for money

6.3

361 reviews

Breakfast

5.7

287 reviews

WiFi

4.4

124 reviews

Room

3.6

1533 reviews

Comfort

2.5

846 reviews

Vibe

2.4

322 reviews

Wellness Area

1.5

46 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is rare. Convenient car access and well-priced parking. Close to public transport and the train.

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8.4

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Decent reception but complaints about management. Room service is perfect. Great concierge service. Booking process should be better organized. Hotel security can be an issue. Recreation staff is nice.

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6.3

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Free internet. Affordable food.

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5.7

"Breakfast is average"

Decent and moderately priced breakfast.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.6

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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2.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Hotel could be more stylish. Good for business people. Suitable for solo travelers. Good choice for a city trip.

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1.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.8

"Great location"

Great location near lots of shopping. Parking is rare. Affordable parking.

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8.7

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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8.3

"Delicious food"

Delicious food.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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2.7

"More comfort would be nice"

Problems with room size, comfort, and A/C. Average beds.

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2.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive.

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1.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.9

"Great location"

Great location, close to the train station. Great shopping. Easy car access but inadequate parking.

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8.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.8

"Breakfast is average"

Breakfast is average.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Room needs to be improved"

Guests complain about maintenance, age, furnishing, and size of rooms. Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.3

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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9.4

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.6

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.4

"Breakfast is average"

Breakfast is average.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.2

"Room needs to be improved"

Impressive views, but rooms seem aged, small, and unmaintained. Okay beds and acceptably clean rooms, but poor TV's and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.5

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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2.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.4

"Great location"

Great location near lots of shopping.

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8.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.4

"Delicious food"

Delicious food.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.5

"Breakfast is average"

Breakfast is average.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard.

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2.4

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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