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Cititel Penang

  • hotel stars
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66 Jalan Penang, 10000, Mukim 13, Malaysia

Review score

Based on 3185 hotel review

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8.0

Service

9.5

783 reviews

Food

9.3

212 reviews

Bar and Beverages

9.2

9 reviews

Location

9.2

856 reviews

Breakfast

8.9

178 reviews

Room

5.2

726 reviews

WiFi

4.9

67 reviews

100% Verified Real Reviews

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9.5

"Fantastic service"

Friendly service and good housekeeping, with average wait staff. Professional service, management and reception. Room service is perfect. Great hotel security. Good shuttle service. Recreation staff is ok.

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9.3

"Delicious food"

Great menu and overall dining experience.

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9.2

"Bar is awesome"

Bar is awesome.

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is rare. Convenient car access and well-priced parking.

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8.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.2

"Room is all right"

Tidy rooms with nice views. Old, cramped rooms with poor minibars. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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4.9

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.4

"Delicious food"

Delicious food.

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is rare.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.2

"Clean"

Rooms are clean, but bathrooms are not. Moderately clean hotel facilities.

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5.0

"Room is all right"

Generally acceptable rooms with nice views and good cleanliness, but quite small. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Shower can be a problem.

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4.5

"WiFi system needs upgrading"

WiFi system needs upgrading.

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9.5

"Fantastic service"

Great, friendly housekeeping. Professional service, management and reception.

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9.4

"Delicious food"

Delicious food.

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9.0

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.7

"Room is all right"

Tidy rooms with nice views. Poor beds in small and less well maintained rooms. Old rooms with problems in furnishing and bathroom cleanliness.

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4.8

"WiFi system needs upgrading"

WiFi's cheap, but of subpar quality.

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9.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.3

"Great location"

Great location. Good shopping and sightseeing.

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9.0

"Delicious food"

Delicious food.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.2

"Best value for money"

Best value for money.

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5.2

"Room is all right"

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Small, old rooms with great views but subpar bathrooms.

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4.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.7

"Fantastic service"

Friendly service and great reception.

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9.4

"Delicious food"

Delicious food.

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9.2

"Great location"

Good location with shopping nearby but poor access to parking.

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9.1

"Tasty breakfast"

Tasty breakfast.

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7.2

"Clean"

Clean rooms.

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5.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.4

"Room is all right"

Clean, reasonable rooms. Old, small rooms with poor quality beds and bathrooms.

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