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353 QUEEN STREET , 3000, Melbourne, Australia

Review Score

Based on 3346 reviews

heart

8.5

Location

9.6

1234 reviews

Wellness Area

8.8

30 reviews

Value for money

8.6

446 reviews

Service

8.0

861 reviews

Room

6.6

1332 reviews

WiFi

5.6

183 reviews

Breakfast

4.8

18 reviews

Comfort

4.3

665 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Good car access, but so-so parking. Standard parking prices.

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8.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Best value for money"

Best value for money. Internet is affordable.

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8.0

"Fantastic service"

Great management and friendly, professional staff. Decent reception and housekeeping. Standard laundry service. Room service is average. Concierge service is average. Great hotel security. Good shuttle service. Booking process is sufficient.

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6.6

"Room is all right"

Decent rooms with passable beds, but badly kept up. New, clean rooms with well-equipped kitchens are pleasant views. Small rooms with poor furniture, A/C, and TV's. Small but relatively clean bathrooms. Shower can be a problem. Adequate balcony. Acceptable minibar.

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5.6

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

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9.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.3

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Standard laundry service. Great hotel security.

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8.2

"Best value for money"

Best value for money. Internet is affordable.

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6.2

"Room is all right"

Small and poorly maintained rooms. New, clean rooms with well-equipped kitchens are pleasant views. Small but relatively clean bathrooms. Beds and balcony are alright. Substandard A/C and furniture. Shower can be a problem.

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5.0

"Regular internet service"

Wifi quality could be improved. Internet is affordable.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.6

"Great location"

Great location near shopping and public transport.

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8.3

"Best value for money"

Best value for money. Internet is affordable.

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8.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.0

"Great room"

Decent beds and rooms, great views. Small, poorly-maintained rooms with inadequate A/C. New, clean rooms with great kitchenettes.

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5.4

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.6

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.6

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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8.7

"Best value for money"

Best value for money.

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7.4

"Fantastic service"

Friendly service, but housekeeping was less impressive.

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6.5

"Room is all right"

Decently-maintained rooms, great beds, and good views. Small rooms and bathrooms with inadequate A/C. Clean rooms, and nice kitchenettes.

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5.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.5

"Great location"

Great location.

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8.5

"Best value for money"

Best value for money.

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7.9

"Fantastic service"

Friendly service.

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6.3

"Room is all right"

Small, but acceptable, rooms.

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4.5

"More comfort would be nice"

Small and uncomfortable rooms.

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