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353 QUEEN STREET , 3000, Melbourne, Australia

Review Score

Based on 3356 reviews

heart

8.5

Location

9.6

1229 reviews

Value for money

8.4

447 reviews

Service

8.3

864 reviews

Breakfast

6.7

19 reviews

Room

6.7

1331 reviews

WiFi

5.8

197 reviews

Comfort

4.4

669 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Decent, but pricey, parking. Good accessibility by car.

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8.4

"Best value for money"

Best value for money. Internet is affordable.

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8.3

"Fantastic service"

Friendly service and great reception. Great laundry service and all-around professional staff. Management and housekeeping are decent. Room service is average. Concierge service is average. Great hotel security. Shuttle service is ok. Booking process is sufficient.

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6.7

"Breakfast is average"

Breakfast is average.

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6.7

"Room is all right"

Okay balcony and decently kept up rooms. New, clean rooms with well-equipped kitchens are pleasant views. Inadequate A/C and TVs in small rooms. Small but relatively clean bathrooms. Shower was ok.

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5.8

"Regular internet service"

Average wifi quality. Internet is affordable.

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4.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good car access, but so-so parking.

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8.4

"Fantastic service"

Friendly service, especially good laundry service. Professional service and good reception, but so-so housekeeping. Great hotel security.

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8.1

"Best value for money"

Best value for money. Internet is affordable.

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6.5

"Room is all right"

Okay balcony and decently kept up rooms. New, clean rooms with well-equipped kitchens are pleasant views. Inadequate A/C and TVs in small rooms. Small but relatively clean bathrooms. Shower was ok.

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6.2

"Breakfast is average"

Breakfast is average.

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5.6

"Regular internet service"

Average wifi quality. Internet is affordable.

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4.0

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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9.6

"Great location"

Great location near shopping and public transport.

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8.4

"Fantastic service"

Friendly service.

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8.0

"Best value for money"

Best value for money. Internet is affordable.

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7.2

"Great room"

New, acceptably maintained rooms with okay beds and fantastic views. Clean rooms, and nice kitchenettes. Rooms are small with poor air conditioning. Shower was ok.

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5.6

"Regular internet service"

Average wifi quality. Internet is affordable.

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4.6

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.5

"Great location"

Great location with good access by car. Near to the city centre with good shopping options nearby. Close to public transport.

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8.4

"Best value for money"

Best value for money. Internet is affordable.

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7.8

"Fantastic service"

Professional and warm service and acceptable housekeeping.

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6.5

"Room is all right"

Somewhat maintained, clean rooms with lovely views. Small rooms and bathrooms with inadequate A/C. Good kitchenette.

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5.7

"Regular internet service"

Average wifi quality. Internet is affordable.

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4.0

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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9.5

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service.

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8.4

"Best value for money"

Best value for money.

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6.1

"Room is all right"

Small, but acceptable, rooms.

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4.6

"More comfort would be nice"

Small and uncomfortable rooms.

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