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353 QUEEN STREET , 3000, Melbourne, Australia

Review Score

Based on 3390 reviews

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8.5

Location

9.6

1224 reviews

Wellness Area

9.1

33 reviews

Value for money

8.9

435 reviews

Service

8.2

874 reviews

Room

6.7

1333 reviews

Breakfast

5.7

16 reviews

WiFi

4.9

162 reviews

Comfort

4.5

667 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking. Standard parking prices.

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9.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.9

"Best value for money"

Best value for money. Internet is affordable.

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8.2

"Fantastic service"

Service is professional and friendly. Management and housekeeping are decent. Standard laundry service. Room service is average. Great hotel security. Booking process should be better organized. Good shuttle service. Concierge service is average.

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6.7

"Room is all right"

Somewhat maintained rooms with typical minibars. New, clean rooms with well-equipped kitchens are pleasant views. Lovely beds, but substandard room maintenance with poor A/C. Small but relatively clean bathrooms. Shower can be a problem.

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5.7

"Breakfast is average"

Breakfast is average.

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4.9

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.5

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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9.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.3

"Best value for money"

Best value for money. Internet is affordable.

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8.0

"Fantastic service"

Professional and warm service and acceptable housekeeping. Standard laundry service. Great hotel security.

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6.3

"Room is all right"

Somewhat maintained, clean and modern rooms with beautiful views. Small rooms with insufficient A/C and subpar furniture. Small but clean bathrooms. Good kitchenette. Adequate balcony. Shower can be a problem.

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4.6

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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9.6

"Great location"

Great location with good access by car. Near to the city centre with good shopping options nearby. Close to public transport.

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7.6

"Fantastic service"

Friendly service and great reception.

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6.7

"Room is all right"

Decently-maintained rooms, great beds, and good views. Small rooms and bathrooms with inadequate A/C. Clean rooms, and nice kitchenettes.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.5

"Great location"

Great location near shopping and public transport.

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8.6

"Best value for money"

Best value for money. Internet is affordable.

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8.2

"Fantastic service"

Friendly service and great reception.

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6.6

"Room is all right"

Nice view, decent beds and standard maintenance levels. Clean rooms, and nice kitchenettes. Rooms are small with poor air conditioning.

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5.0

"Regular internet service"

Wifi quality could be improved. Internet is affordable.

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4.7

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.4

"Great location"

Great location.

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8.8

"Best value for money"

Best value for money.

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8.2

"Fantastic service"

Friendly service.

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6.4

"Room is all right"

Small, but acceptable, rooms.

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4.7

"More comfort would be nice"

Small and uncomfortable rooms.

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