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780 King Street West , K7G 2H5, Kingston, Canada

Review Score

Based on 593 reviews

heart

7.6

Location

9.7

106 reviews

Pool

8.8

64 reviews

Service

8.8

117 reviews

Wellness Area

8.5

28 reviews

Amenities

6.3

88 reviews

Comfort

5.2

129 reviews

Room

5.2

203 reviews

Breakfast

4.8

113 reviews

Food

4.6

33 reviews

Vibe

3.9

76 reviews

WiFi

2.9

37 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location and easy parking. Near to downtown with good options for sightseeing.

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8.8

"Great pool"

Good pool, acceptably clean.

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8.8

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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8.5

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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6.3

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities. Architecture not so nice.

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5.2

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms are small with poor air conditioning.

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5.2

"Room is all right"

Room relatively tidy with acceptable beds but minibar and A/C not great. Small, outdated rooms in need of better maintenance. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Shower can be a problem.

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4.8

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.6

"Food could be better"

Poorly rated food, particularly desserts.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Awesome for families. Good for traveling with friends. Great for a wellness holiday.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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8.7

"Great pool"

Great pool.

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6.3

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.1

"Breakfast is average"

Breakfast is average.

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5.0

"Comfortable"

Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned.

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4.9

"Food could be better"

Food could be better.

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4.3

"Room needs to be improved"

Rooms are lacking in maintenance, with subpar A/C and furnishing. Rooms are quite clean and beds are standard.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location. Near to downtown with good options for sightseeing.

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8.9

"Great pool"

Great pool.

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8.5

"Fantastic service"

Friendly service.

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6.3

"Ordinary amenities"

Average hotel building.

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5.2

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds.

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5.0

"Breakfast is average"

Breakfast can be improved.

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4.3

"Room needs to be improved"

Rooms are subpar, but beds are decent.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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