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Jalan Sultan Ismail 2, 50250, Kuala Lumpur, Malaysia

Review Score

Based on 8655 reviews

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8.3

Location

9.3

1900 reviews

Pool

8.8

226 reviews

Breakfast

8.6

1364 reviews

Value for money

8.2

590 reviews

Service

7.9

1586 reviews

Wellness Area

7.5

109 reviews

Comfort

6.1

803 reviews

Room

5.8

1857 reviews

Vibe

4.5

493 reviews

WiFi

1.6

366 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train. Parking is rare. Convenient car access and well-priced parking. Sufficient access to airport.

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8.8

"Great pool"

Clean pool area.

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8.6

"Tasty breakfast"

Great and affordable breakfast.

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8.2

"Best value for money"

Best value for money. Food and breakfast are well-priced.

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7.9

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Decent reception and housekeeping. Room service is average. Great concierge service. Booking process should be better organized. Recreation staff is nice. Shuttle service is ok. Great hotel security.

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7.5

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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6.1

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.8

"Room is all right"

Reasonably clean rooms with standard beds and TV's. Guests had probelms with room cleanliness and maintenance, and complained about minibars. Spacious rooms. Subpar balconies, A/C, and furniture in outdated rooms. Shower was ok.

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4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Hotel is relatively stylish. Suitable for solo travelers. Good choice for a city trip. Good for business people.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train. Easy car access but inadequate parking.

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9.0

"Tasty breakfast"

Great and affordable breakfast.

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8.4

"Best value for money"

Best value for money. Food and breakfast are well-priced.

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7.3

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Room service is average.

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6.0

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.8

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Old rooms with complaints about the furniture, minibars, and A/C. Bathrooms are dirty and rooms in need of maintenance. Shower was ok.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location with excellent sightseeing. Close to public transport and the train. Easy car access but inadequate parking.

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8.8

"Great pool"

Clean pool area.

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8.3

"Best value for money"

Best value for money.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Room service is average.

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5.7

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Old rooms with lacking maintenance, furnishings, and bathroom cleanliness.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Near to downtown with good options for sightseeing.

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8.6

"Tasty breakfast"

Great and affordable breakfast.

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8.3

"Best value for money"

Best value for money. Food and breakfast are well-priced.

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7.8

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Decent reception and housekeeping. Room service is average.

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7.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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5.8

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.0

"Room is all right"

Decent rooms with passable beds, but badly kept up. Out-dated rooms with OK TV's, but poor furnishings and A/C. Spacious rooms with excellent views. Shower was ok.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.8

"Fantastic service"

Reception is average, but service is professional.

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8.4

"Delicious food"

Delicious food.

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8.3

"Best value for money"

Best value for money.

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5.7

"Room is all right"

Rooms are quite clean and beds are standard. Spacious but outdated rooms.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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