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Jalan Sultan Ismail 2, 50250, Kuala Lumpur, Malaysia

Review Score

Based on 7735 reviews

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8.4

Location

9.4

1938 reviews

Breakfast

8.8

1369 reviews

Service

8.3

1559 reviews

Food

7.9

638 reviews

Comfort

6.2

740 reviews

Room

6.2

1765 reviews

WiFi

1.4

342 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Parking is rare. Convenient car access and well-priced parking.

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8.8

"Tasty breakfast"

Great and affordable breakfast.

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8.3

"Fantastic service"

Professional, friendly service, and great reception and management. Average wait staff and housekeeping. Room service is average. Great concierge service. Good shuttle service. Booking process should be better organized. Recreation staff is nice. Great hotel security.

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7.9

"Delicious food"

Great menu with excellent food, especially dessert. Okay food prices, and tasty side dishes. Bad snacks.

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6.2

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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6.2

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Untidy bathrooms and bad A/C, minibar and furniture. Outdated rooms with low rated balconies and lacking maintenance. Shower was ok. Standard TV.

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1.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

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9.0

"Tasty breakfast"

Great and affordable breakfast.

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8.1

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Great concierge service. Room service is average. Great hotel security. Good shuttle service.

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5.9

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Old rooms and poorly cleaned bathrooms. Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. Shower was ok.

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5.6

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Easy car access but inadequate parking.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Great management and friendly, professional staff. Decent reception and housekeeping. Room service is average.

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6.0

"Comfortable"

Beds are decent and generally comfortable. Large, but poorly air conditioned rooms.

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5.6

"Room is all right"

Decent rooms with passable beds, but badly kept up. Out-dated rooms with OK TV's, but poor furnishings and A/C. Spacious rooms with excellent views.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location. Close to public transport and the train. Near to downtown with good options for sightseeing. Easy car access but inadequate parking.

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8.6

"Tasty breakfast"

Great and affordable breakfast.

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7.9

"Fantastic service"

Efficient, friendly service with a nice reception. Average wait staff and housekeeping. Room service is average.

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6.1

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.3

"Room is all right"

Decent rooms with passable beds, but badly kept up. Out-dated rooms with OK TV's, but poor furnishings and A/C. Spacious rooms with excellent views. Shower was ok.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Best value for money"

Best value for money.

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8.3

"Delicious food"

Delicious food.

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6.7

"Room is all right"

Okay bathrooms and beds in decently clean rooms. Rooms are big but old and in need of maintenance.

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6.1

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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