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237 ONTARIO STREET , K7L 2Z4, Kingston, Canada

Review Score

Based on 2651 reviews

heart

7.3

Location

8.3

910 reviews

Service

7.8

461 reviews

WiFi

7.4

24 reviews

Value for money

6.4

284 reviews

Room

6.3

935 reviews

Cleanliness

4.2

333 reviews

Food

3.6

138 reviews

Breakfast

3.5

558 reviews

Bar and Beverages

3.3

15 reviews

Vibe

1.9

267 reviews

Amenities

1.2

208 reviews

100% Verified Real Reviews

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8.3

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby. Great shopping at the nearby city centre, and close to the beach.

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7.8

"Fantastic service"

Professional and warm service and acceptable housekeeping. Poorly managed with subpar restaurant service. Booking process is sufficient.

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7.4

"Good internet service"

Good internet service.

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6.4

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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6.3

"Room is all right"

Big enough rooms with awesome views. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Rooms need updating with bad TV's and A/C. Shower can be a problem. Good minibar.

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4.2

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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3.6

"Food could be better"

Dining is not great with untidy dining area and poor menu. Guests disliked the pork dishes, desserts, and fruits. Side dishes are all right. Untasty beef dishes & steak.

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3.5

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.3

"Bar could improve"

Bar could improve.

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1.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Nice lake hotel.

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1.2

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Decent enough hotel grounds, but unpleasant entrance area. Architecture not so nice.

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants.

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7.8

"Fantastic service"

Friendly, somewhat professional service and OK housekeeping.

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6.7

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Guests complain about cleanliness, maintenance, and furnishing. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Shower can be a problem.

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6.4

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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6.0

"Regular internet service"

Regular internet service.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.5

"Food could be better"

Food and menu are not highly reviewed. Bad desserts & fruits.

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3.1

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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1.2

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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8.1

"Great location"

Great location. Pricey, inconvenient parking. Near the city centre and great nearby nightlife.

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7.8

"Fantastic service"

Friendly, acceptably professional service.

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6.8

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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6.7

"Room is all right"

A/C is deficient and the rooms need more maintenance, but overall okay. Amply-sized rooms with excellent beds and superb views. Rooms and bathrooms are inadequately cleaned, with subpar TV's. Shower can be a problem.

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6.0

"Regular internet service"

Regular internet service.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.8

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.5

"Food could be better"

Food could be better.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.5

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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8.0

"Great location"

Great location.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.9

"Room is all right"

Room is all right.

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8.4

"Great location"

Great location.

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5.7

"Room is all right"

Room is all right.

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