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237 ONTARIO STREET , K7L 2Z4, Kingston, Canada

Review Score

Based on 2133 reviews

heart

7.6

Location

8.6

762 reviews

Service

8.0

375 reviews

Value for money

6.8

233 reviews

Room

5.9

735 reviews

Cleanliness

4.7

244 reviews

Breakfast

3.7

442 reviews

WiFi

3.7

47 reviews

Bar and Beverages

3.3

9 reviews

Amenities

2.7

163 reviews

Wellness Area

2.4

22 reviews

Vibe

1.9

177 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby. Great shopping at the nearby city centre, and close to the beach.

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8.0

"Fantastic service"

Service is professional and friendly. Reception is alright, but restaurant service is disappointing.

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6.8

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices. Free internet.

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5.9

"Room is all right"

Big enough rooms with awesome views. Guests complain about cleanliness, maintenance, and furnishing. Mediocre sized, poorly cleaned bathrooms. Rooms need updating with bad TV's and A/C. Shower can be a problem. Kitchenettes and minibars are as expected.

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4.7

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Hotel facilities could use a good clean.

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3.7

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.3

"Bar could improve"

Bar could improve.

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2.7

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Good hotel grounds but the entrance area is not so good. Elevator in need of updating. Architecture not so nice.

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2.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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8.3

"Fantastic service"

Friendly service and great reception. Decent housekeeping, but poor restaurant service.

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6.3

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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5.8

"Room is all right"

Okay-sized rooms with good views. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem. Good minibar.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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1.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Near the city centre and great nearby nightlife.

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7.9

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.8

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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5.8

"Room is all right"

Big enough rooms with awesome views. Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms need updating with bad TV's and A/C. Shower can be a problem.

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4.4

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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8.7

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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6.0

"Room is all right"

Rooms are large and clean enough, with great views.

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4.9

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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3.8

"Complaints about WiFi"

Complaints about WiFi.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement. Architecture not so nice.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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8.4

"Great location"

Great location.

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6.1

"Room is all right"

Room is all right.

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