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237 ONTARIO STREET , K7L 2Z4, Kingston, Canada

Review Score

Based on 2432 reviews

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7.3

Location

8.4

834 reviews

Service

7.6

410 reviews

Value for money

6.4

249 reviews

WiFi

5.6

23 reviews

Room

5.3

837 reviews

Food

4.0

117 reviews

Cleanliness

3.8

290 reviews

Breakfast

3.1

517 reviews

Amenities

1.2

189 reviews

Vibe

1.0

221 reviews

Bar and Beverages

0.0

11 reviews

100% Verified Real Reviews

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8.4

"Great location"

Great location. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby. Great shopping at the nearby city centre, and close to the beach.

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7.6

"Fantastic service"

Friendly service and great reception. Decent housekeeping, but poor restaurant service. Booking process is sufficient.

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6.4

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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5.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.3

"Room is all right"

Rooms are OK with typical minibars, although poorly-maintained. Complaints about age, cleanliness, and furnishing of the rooms. Spacious rooms with excellent views. Small rooms and poorly cleaned bathrooms. A/C and TV are subpar. Shower can be a problem.

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4.0

"Food could be better"

Bad overall dining experience with a bad menu. Desserts, fruits and side dishes are average. Untasty pork dishes and an insufficiently clean dining area.

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3.8

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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3.1

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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1.2

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Decent enough hotel grounds, but unpleasant entrance area. Architecture not so nice.

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1.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Atmosphere could be friendlier.

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0.0

"Bar could improve"

Bar could improve.

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants.

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7.9

"Fantastic service"

Friendly service and great reception.

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6.4

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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5.7

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Guests complain about cleanliness, maintenance, and furnishing. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Shower can be a problem.

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5.7

"Regular internet service"

Regular internet service.

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4.1

"Food could be better"

Food and menu are not highly reviewed. Desserts & fruits are ok.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.7

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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1.2

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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0.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive.

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8.2

"Great location"

Great location. Pricey, inconvenient parking. Near the city centre and great nearby nightlife.

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7.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.8

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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6.0

"Room is all right"

A/C is deficient and the rooms need more maintenance, but overall okay. Amply-sized rooms with excellent beds and superb views. Rooms and bathrooms are inadequately cleaned, with subpar TV's. Shower can be a problem.

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5.4

"Regular internet service"

Regular internet service.

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4.1

"Food could be better"

Food could be better. Desserts & fruits are ok.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.7

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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1.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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1.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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7.9

"Great location"

Great location.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.6

"Room is all right"

Room is all right.

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8.6

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service.

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6.5

"Fairly good value for money"

Fairly good value for money.

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5.6

"Room is all right"

Room is all right.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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1.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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