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237 ONTARIO STREET , K7L 2Z4, Kingston, Canada

Review Score

Based on 2167 reviews

heart

7.4

Location

8.5

776 reviews

Service

7.6

372 reviews

Value for money

6.8

236 reviews

Room

5.5

741 reviews

WiFi

4.3

35 reviews

Cleanliness

4.2

247 reviews

Food

4.0

104 reviews

Breakfast

3.4

466 reviews

Wellness Area

2.7

29 reviews

Amenities

1.6

159 reviews

Vibe

1.1

186 reviews

Bar and Beverages

0.0

10 reviews

100% Verified Real Reviews

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8.5

"Great location"

Great location. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby. Great shopping at the nearby city centre, and close to the beach.

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7.6

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Decent reception and housekeeping.

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6.8

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices. Free internet.

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5.5

"Room is all right"

Rooms are OK with typical minibars, although poorly-maintained. Amply-sized rooms with excellent beds and superb views. Bathrooms and bedrooms are poorly cleaned and a bit old. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.2

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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4.0

"Food could be better"

Bad overall dining experience with a bad menu. Guests disliked the pork dishes, desserts, and fruits.

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3.4

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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2.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.6

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Good hotel grounds but the entrance area is not so good. Elevator in need of updating. Architecture not so nice.

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1.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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0.0

"Bar could improve"

Bar could improve.

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8.5

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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8.1

"Fantastic service"

Friendly service. Reception is alright, but restaurant service is disappointing.

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6.5

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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5.7

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Guests complain about cleanliness, maintenance, and furnishing. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Shower can be a problem.

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4.3

"Food could be better"

Food and menu are not highly reviewed. Bad desserts & fruits.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.4

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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2.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.4

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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0.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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8.3

"Great location"

Great location. Pricey, inconvenient parking. Near the city centre and great nearby nightlife.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.0

"Best value for money"

Fairly good value for money. Fair breakfast prices.

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5.9

"Room is all right"

Average rooms, poorly cleaned and maintained. Amply-sized rooms with excellent beds and superb views. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Shower can be a problem.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"Food could be better"

Poorly rated food, particularly desserts.

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3.9

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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2.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.8

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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8.7

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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6.9

"Fairly good value for money"

Fairly good value for money.

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5.5

"Room is all right"

Big enough rooms with awesome views.

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4.2

"Could use a good cleaning"

Could use a good cleaning.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.3

"Great location"

Great location.

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5.9

"Room is all right"

Room is all right.

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