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Calle Tabachines 2, 39690, Acapulco de Juárez, Mexico

Review Score

Based on 3033 reviews

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8.1

Location

6.8

349 reviews

Service

6.5

673 reviews

Room

6.5

474 reviews

Amenities

5.2

265 reviews

Breakfast

4.8

23 reviews

Value for money

4.3

227 reviews

WiFi

2.5

55 reviews

100% Verified Real Reviews

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6.8

"Location is ok"

Location is ok. Pricey, inconvenient parking. Close to the beach, with great shopping and sightseeing nearby. City centre is hard to reach.

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6.5

"Service is adequate"

Guests complain about the professionalism of the staff and management. Service is generally friendly, although bar service is poor. Reception is poor, as is the restaurant service. Valet service could be better. Room service could have been improved. Hotel security is ok. Recreation staff could be nicer.

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6.5

"Room is all right"

Fine room size and cleanliness. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Badly maintained rooms with poor air conditioning, televisions, and furniture. Clean but generally poor bathrooms. Shower can be a problem.

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5.2

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Hotel grounds not rated highly, with outdated facilities. Elevator in need of updating.

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4.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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6.8

"Location is ok"

Location is ok. Pricey, inconvenient parking.

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5.9

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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5.4

"Room is all right"

Decent rooms with great views. Poor maintenance in rooms and bathrooms. Shower can be a problem.

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4.7

"Amenities are not the best"

Hotel building is alright, but amenities are lacking. Elevator in need of updating.

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4.5

"Food could be better"

Food and menu are not highly reviewed. Food is a bit overpriced.

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4.1

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.7

"Pool should be renewed"

Pool in need of cleaning.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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6.9

"Location is ok"

Location is ok.

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6.8

"Reasonable beach"

Reasonable beach.

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6.4

"Service is adequate"

Service is average, but very friendly.

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6.1

"Room is all right"

Decent rooms with great views.

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5.5

"Ordinary amenities"

Average hotel building.

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4.9

"Food could be better"

Food could be better.

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4.7

"Value for money could be better"

Value for money could be better.

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4.1

"Pool should be renewed"

Pool should be renewed.

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