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Calle Tabachines 2, 39690, Acapulco de Juárez, Mexico

Review Score

Based on 1845 reviews

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7.7

Location

6.8

233 reviews

Service

6.1

417 reviews

Amenities

5.2

180 reviews

Room

5.0

331 reviews

Cleanliness

4.6

94 reviews

Breakfast

4.4

16 reviews

Value for money

4.1

140 reviews

Pool

3.8

130 reviews

Vibe

3.2

79 reviews

WiFi

1.1

42 reviews

100% Verified Real Reviews

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6.8

"Location is ok"

Location is ok. Pricey, inconvenient parking. Excellent location with good bars, restaurants, shopping and beaches nearby.

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6.1

"Service is adequate"

Complaints about quality and professionalism of management and reception. Service is relatively friendly. Decent housekeeping, but poor restaurant service. Valet service could be better. Booking process should be better organized. Hotel security is ok. Pool bar needs better service.

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5.2

"Ordinary amenities"

Average hotel building. Elevator in need of updating. Hotel grounds not rated highly, with outdated facilities.

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5.0

"Room is all right"

Guests complain about bathrooms, minibars, and general room maintenance. Acceptable beds, balconies, and cleanliness. Okay-sized rooms with good views. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

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4.6

"Could use a good cleaning"

Rooms are moderately tidy but pool area could use more attention. Moderately clean hotel facilities.

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4.4

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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3.8

"Pool should be renewed"

Pool in need of cleaning.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel. Good for traveling with friends. Awesome for a beach holiday. Awesome for families.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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6.8

"Location is ok"

Location is ok. Pricey, inconvenient parking. Beach nearby.

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5.4

"Service is adequate"

Service and reception staff are unprofessional, but quite friendly.

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4.6

"Amenities are not the best"

Hotel grounds not rated highly, with outdated facilities. Average hotel building. Elevator in need of updating.

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4.5

"Could use a good cleaning"

Unclean rooms and pool area. Moderately clean hotel facilities.

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4.4

"Food could be better"

Food and menu are not highly reviewed. Food is a bit overpriced.

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4.2

"Room needs to be improved"

Untidy rooms with acceptable beds but poor bathrooms. Less well maintained, older rooms with poor A/C, although views are pleasant. Shower can be a problem.

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3.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.6

"Pool should be renewed"

Pool in need of cleaning.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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7.0

"Great location"

Location is ok.

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6.8

"Reasonable beach"

Reasonable beach.

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5.6

"Service is adequate"

Service is relatively friendly. Restaurant could offer better service.

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5.4

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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5.2

"Room is all right"

Decent beds and rooms, great views. Rooms need regular maintenance.

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4.8

"Food could be better"

Food and menu are not highly reviewed.

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4.4

"Could use a good cleaning"

Could use a good cleaning.

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4.2

"Value for money could be better"

Value for money could be better.

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3.7

"Pool should be renewed"

Pool should be renewed.

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3.3

"Vibe is not too good"

Vibe is not too good.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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