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Calle Tabachines 2, 39690, Acapulco de Juárez, Mexico

Review Score

Based on 1852 reviews

heart

7.7

Comfort

7.0

92 reviews

Location

6.6

231 reviews

Service

6.0

416 reviews

Breakfast

5.7

17 reviews

Room

5.7

321 reviews

Amenities

4.9

181 reviews

Food

4.5

174 reviews

Cleanliness

4.2

91 reviews

Value for money

3.7

142 reviews

Vibe

3.7

79 reviews

Pool

3.5

127 reviews

WiFi

1.6

41 reviews

100% Verified Real Reviews

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7.0

"Rather comfortable"

Comfortable rooms and beds. Noise levels are OK, but A/C is poor.

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6.6

"Location is ok"

Location is ok. Pricey, inconvenient parking. Great nearby restaurants, bars, and shopping right by beach. Sightseeing is average.

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6.0

"Service is adequate"

Guests complain about the professionalism of the staff and management. Service is generally friendly, although bar service is poor. Reception is poor, as is the restaurant service. Valet service could be better. Booking process should be better organized.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Room is all right"

Rooms with great views and excellent beds. The bathrooms, A/C, and minibars are problems, with insufficient maintenance. Complaints about age, cleanliness, and furnishing of the rooms. Shower can be a problem. Adequate balcony.

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4.9

"Amenities are not the best"

Hotel grounds not rated highly, with outdated facilities. Average hotel building. Elevator in need of updating.

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4.5

"Food could be better"

Guests complain about the dining, with a poor menu and high prices. Snacks are ok.

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4.2

"Could use a good cleaning"

Unclean rooms and pool area. Moderately clean hotel facilities.

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3.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel. Good for traveling with friends. Awesome for a beach holiday. Awesome for families.

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3.5

"Pool should be renewed"

Pool in need of cleaning.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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6.7

"Location is ok"

Location is ok. Pricey, inconvenient parking.

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5.5

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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4.8

"Room needs to be improved"

Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Excellent beds and great views. Shower can be a problem.

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4.5

"Amenities are not the best"

Hotel grounds not rated highly, with outdated facilities. Elevator in need of updating.

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4.1

"Food could be better"

Food and menu are not highly reviewed. Food is a bit overpriced.

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3.8

"Could use a good cleaning"

Unclean rooms and pool area. Moderately clean hotel facilities.

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3.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.3

"Pool should be renewed"

Pool in need of cleaning.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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7.4

"Beautiful beach"

Beautiful beach.

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6.8

"Location is ok"

Location is ok.

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6.0

"Room is all right"

Decent rooms with great views.

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5.4

"Service is adequate"

Service is average, but very friendly. Restaurant could offer better service.

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5.3

"Ordinary amenities"

Average hotel building.

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4.5

"Food could be better"

Food and menu are not highly reviewed.

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4.2

"Value for money could be better"

Value for money could be better.

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4.1

"Could use a good cleaning"

Could use a good cleaning.

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3.7

"Vibe is not too good"

Vibe is not too good.

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3.5

"Pool should be renewed"

Pool should be renewed.

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1.6

"Complaints about WiFi"

Complaints about WiFi.

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5.6

"Service is adequate"

Service is adequate.

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