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Calle Tabachines 2, 39690, Acapulco de Juárez, Mexico

Review Score

Based on 1842 reviews

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7.7

Wellness Area

9.0

6 reviews

Location

7.3

236 reviews

Service

6.8

430 reviews

Room

6.3

346 reviews

Breakfast

5.6

20 reviews

Pool

4.1

148 reviews

Vibe

3.8

92 reviews

Value for money

3.8

145 reviews

WiFi

1.3

46 reviews

100% Verified Real Reviews

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.3

"Great location"

Great location. Pricey, inconvenient parking. Close to the beach, with great shopping and sightseeing nearby. Restaurants & bars in the area are ok.

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6.8

"Service is adequate"

Acceptably professional staff and mediocre bar service. Service is friendly, but so-so housekeeping. Reception is poor, as is the restaurant service. Valet service is ok. Booking process should be better organized.

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6.3

"Room is all right"

Average-sized rooms with alright beds. Rooms are run down with bad furniture and TVs and filthy bathrooms. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Shower can be a problem.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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4.1

"Pool should be renewed"

Pool in need of cleaning.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively luxurious. Pleasant entrance area. Good for traveling with friends. Awesome for a beach holiday. Awesome for families.

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3.8

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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7.2

"Great location"

Excellent location close to the beach. Pricey, inconvenient parking.

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6.1

"Service is adequate"

Service professionalism and housekeeping are average. Reception and restaurant service are not great, but is friendly.

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5.8

"Breakfast is average"

Breakfast is average.

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5.5

"Room is all right"

Rooms are quite clean and beds are standard. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Shower can be a problem.

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5.5

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.

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5.2

"Ordinary amenities"

Average hotel building. Hotel grounds not rated highly, with outdated facilities. Elevator in need of updating.

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4.2

"Pool should be renewed"

Pool in need of cleaning.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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7.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.3

"Service is adequate"

Friendly, acceptably professional service. Reception is poor, as is the restaurant service.

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6.1

"Room is all right"

Excellent views from decently sized rooms with okay beds. Poor maintenance in rooms and bathrooms.

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5.3

"Quite clean"

Quite clean.

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5.3

"Food is all right"

Poor menus and okay food.

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4.0

"Value for money could be better"

Value for money could be better.

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3.9

"Vibe is not too good"

Vibe is not too good.

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3.9

"Pool should be renewed"

Pool should be renewed.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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6.3

"Service is adequate"

Service is adequate.

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