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Bernsttorffsgade 4, 1577, Copenhagen, Denmark

Review Score

Based on 3520 reviews

heart

7.6

Location

9.3

963 reviews

Bar and Beverages

8.8

113 reviews

Service

7.6

621 reviews

Breakfast

7.2

559 reviews

WiFi

6.5

36 reviews

Food

6.0

163 reviews

Vibe

5.3

384 reviews

Room

4.1

1120 reviews

Cleanliness

2.9

252 reviews

Value for money

2.8

172 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

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8.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Beverages could be cheaper.

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7.6

"Fantastic service"

Service is professional and friendly. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Booking process should be better organized.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Regular internet service"

Average wifi quality. Free internet.

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6.0

"Food is all right"

Guests complain about the dining, with a poor menu and high prices. Untasty pork dishes and an insufficiently clean dining area. Good side dishes.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is ok. Luxurious Hotel. Luxury hotel. Good for traveling with friends.

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4.1

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Beds and balcony are alright. Decently sized rooms with okay minibars. Shower can be a problem.

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2.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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2.8

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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9.5

"Great location"

Great location. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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7.3

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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6.3

"Regular internet service"

Average wifi quality.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Luxurious Hotel.

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5.5

"Food is all right"

Food is all right.

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4.7

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Mediocre sized, poorly cleaned bathrooms. Great balconies and views, okay-size rooms. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

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2.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.5

"Great location"

Great location with good parking availability. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.8

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated.

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6.7

"Regular internet service"

Average wifi quality.

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5.8

"Ordinary amenities"

Mediocre building with old facilities. Elevator is ok. Unspectacular architecture.

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5.0

"Decent vibe"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel.

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4.3

"Room needs to be improved"

Old, poorly cleaned rooms with okay beds and acceptable sizes. Mediocre sized, poorly cleaned bathrooms. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Shower can be a problem.

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3.1

"Value for money could be better"

Value for money could be better.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.0

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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7.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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4.9

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Room and bathroom sized adequately.

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4.3

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and A/C. Mediocre sized, poorly cleaned bathrooms. Average sized rooms.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.1

"Value for money could be better"

Value for money could be better.

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9.3

"Great location"

Great location, close to the train station.

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7.8

"Fantastic service"

Friendly service.

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6.9

"Breakfast is average"

Breakfast is average.

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5.6

"Decent vibe"

Decent vibe.

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4.0

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.