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Bernsttorffsgade 4, 1577, Copenhagen, Denmark

Review Score

Based on 3730 reviews

heart

7.8

Location

9.2

1017 reviews

Bar and Beverages

8.3

123 reviews

WiFi

8.2

31 reviews

Service

8.0

655 reviews

Breakfast

7.6

600 reviews

Food

6.4

171 reviews

Vibe

6.2

421 reviews

Amenities

6.1

260 reviews

Room

5.0

1175 reviews

Value for money

3.5

174 reviews

Cleanliness

3.0

258 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Close to the train station and the airport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.3

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Pool bar needs better service.

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8.2

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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8.0

"Fantastic service"

Professional, friendly service, and great reception and management. Fine restaurant service but inadequate housekeeping. Pool bar needs better service. Concierge service is average. Booking process should be better organized.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Food is all right"

Decent menu, but restaurant is poorly cleaned and subpar overall. Food is somewhat pricey, but side dishes are good. Great desserts but pork dishes were not highly recommended.

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6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is ok. Luxurious Hotel. Luxury hotel.

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6.1

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities. Elevator is ok. Unspectacular architecture.

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5.0

"Room is all right"

Average rooms, poorly cleaned and maintained. Small rooms and poorly cleaned bathrooms. Beds and balcony are alright. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem. Acceptable minibar.

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3.5

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.0

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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9.4

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping.

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8.2

"Bar is awesome"

Bar is awesome.

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7.6

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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7.2

"Good internet service"

Good internet service. Average wifi quality.

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6.7

"Breakfast is average"

Breakfast is average.

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6.1

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings. Architecture not so nice. Elevator is ok.

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5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Luxurious Hotel.

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5.9

"Food is all right"

Food is all right.

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5.5

"Room is all right"

Reasonable rooms, however slightly degraded with poor air conditioning. Small rooms and poorly cleaned bathrooms. Complaints about age, cleanliness, and furnishing of the rooms. Shower can be a problem.

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3.4

"Value for money could be better"

Value for money could be better.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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8.4

"Bar is awesome"

Bar is awesome.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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7.0

"Good internet service"

Regular internet service.

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5.8

"Ordinary amenities"

Buildings are fine with old facilities, but the grounds are wonderful. Elevator is ok.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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5.0

"Room is all right"

Old, poorly cleaned rooms with okay beds and acceptable sizes. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower can be a problem.

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3.7

"Value for money could be better"

Value for money could be better.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.0

"Great location"

Great location with excellent sightseeing. Train station is close.

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8.0

"Bar is awesome"

Bar is awesome.

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7.9

"Fantastic service"

Service is professional and friendly.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.9

"Ordinary amenities"

Average hotel building.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Stylish hotel.

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4.9

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average sized rooms.

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4.8

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and A/C. Small rooms and poorly cleaned bathrooms. Average sized rooms.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.3

"Value for money could be better"

Value for money could be better.

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9.4

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.7

"Decent vibe"

Decent vibe.

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5.1

"Comfortable"

Comfortable.

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4.3

"Room needs to be improved"

Poor rooms and bathrooms.