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Bernsttorffsgade 4, 1577, Copenhagen, Denmark

Review Score

Based on 3448 reviews

heart

7.6

Location

9.4

979 reviews

Bar and Beverages

8.4

121 reviews

Service

7.3

628 reviews

WiFi

7.0

35 reviews

Breakfast

6.9

561 reviews

Amenities

5.8

253 reviews

Vibe

5.4

384 reviews

Food

5.4

161 reviews

Room

4.2

1104 reviews

Wellness Area

3.2

13 reviews

Value for money

3.1

169 reviews

Cleanliness

3.0

247 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

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8.4

"Bar is awesome"

Good, but spendy, bar. Standard alcoholic drinks.

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7.3

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Average reception and restaurant service, but management is not great. Concierge service could be more helpful. Booking process should be better organized.

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7.0

"Good internet service"

Average wifi quality. Free internet.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Ordinary amenities"

Okay buildings and entrance area. Hotel grounds are pleasant, but facilities are outdated. Elevator is ok. Architecture not so nice.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is ok. Luxurious Hotel. Luxury hotel.

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5.4

"Food is all right"

Guests complain about the dining, with a poor menu and high prices. Side dishes are average, although dining area is poorly cleaned. Great desserts but pork dishes were not highly recommended.

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4.2

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Mediocre sized, poorly cleaned bathrooms. Decently sized rooms with okay minibars. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

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3.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Average fitness area.

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3.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper. Free internet.

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3.0

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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9.5

"Great location"

Great location. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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7.3

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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6.8

"Regular internet service"

Regular internet service.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Entrance area is ok.

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4.9

"Food could be better"

Bad overall dining experience with a bad menu.

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4.8

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Great balconies and views, okay-size rooms. Shower can be a problem.

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3.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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9.5

"Great location"

Great location with good parking availability. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.2

"Good internet service"

Good internet service. Average wifi quality.

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6.9

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated.

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5.9

"Food is all right"

Food is all right.

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5.7

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities. Elevator is ok. Architecture not so nice.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is ok. Luxurious Hotel.

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4.2

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Beds are OK, as is the room size, but A/C and furnishings are lacking. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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3.5

"Value for money could be better"

Value for money could be better.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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9.1

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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7.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.9

"Breakfast is average"

Breakfast is average.

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6.5

"Regular internet service"

Regular internet service.

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5.7

"Ordinary amenities"

Average hotel building. Architecture not so nice.

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5.5

"Food is all right"

Food is all right.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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5.1

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.5

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and A/C. Average-sized rooms with alright beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.4

"Value for money could be better"

Value for money could be better.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.5

"Great location"

Great location, close to the train station.

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7.5

"Fantastic service"

Friendly service.

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7.0

"Tasty breakfast"

Breakfast is average.

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5.5

"Decent vibe"

Decent vibe. Hotel could use some updating.

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4.0

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.