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Bernsttorffsgade 4, 1577, Copenhagen, Denmark

Review Score

Based on 3615 reviews

heart

7.6

Location

9.3

1035 reviews

Bar and Beverages

8.7

121 reviews

Service

7.3

665 reviews

Breakfast

6.5

576 reviews

WiFi

5.7

44 reviews

Vibe

4.8

415 reviews

Room

4.3

1157 reviews

Value for money

3.6

169 reviews

Wellness Area

2.8

13 reviews

Cleanliness

2.8

260 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

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8.7

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Beverages could be cheaper.

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7.3

"Fantastic service"

Lacking housekeeping and poor restaurant service, but friendly service overall. Decent management and adequately professional staff. Booking process should be better organized. Concierge service is average.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is ok. Luxurious Hotel. Luxury hotel.

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4.3

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Small rooms and poorly cleaned bathrooms. Great balconies and views, okay-size rooms. Poorly-maintained rooms, with substandard A/C and televisions. Shower can be a problem. Acceptable minibar.

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3.6

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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2.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.8

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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9.5

"Great location"

Great location with good access by car. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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7.0

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.4

"Food is all right"

Bad overall dining experience with a bad menu.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is ok. Luxurious Hotel.

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4.6

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Great balconies and views, okay-size rooms. Shower can be a problem.

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3.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.5

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Average parking.

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6.9

"Breakfast is average"

Breakfast is average.

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6.8

"Service is adequate"

Average reception and service professionalism is typical. Lacking housekeeping and poor restaurant service, but friendly service overall.

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5.8

"Regular internet service"

Average wifi quality.

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5.6

"Ordinary amenities"

Mediocre building with old facilities. Elevator is ok. Unspectacular architecture.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Luxurious Hotel.

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4.2

"Room needs to be improved"

Old, poorly cleaned rooms with okay beds and acceptable sizes. Small rooms and poorly cleaned bathrooms. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Shower can be a problem.

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3.6

"Value for money could be better"

Value for money could be better.

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2.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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7.2

"Fantastic service"

Friendly, if slightly unprofessional, service and subpar housekeeping.

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6.5

"Breakfast is average"

Breakfast is average.

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5.6

"Ordinary amenities"

Mediocre building with old facilities. Unspectacular architecture.

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5.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.7

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average sized rooms.

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4.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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4.1

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Room is decently sized but badly kept up, with poor furnishings. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.7

"Value for money could be better"

Value for money could be better.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.4

"Great location"

Great location, close to the train station.

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7.4

"Fantastic service"

Friendly service.

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6.5

"Breakfast is average"

Breakfast is average.

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5.0

"Decent vibe"

Vibe is not too good. Hotel could use some updating.

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4.8

"More comfort would be nice"

More comfort would be nice.

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4.0

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.