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166-172 Grafton Street, 4870, Cairns, Australia

Review Score

Based on 1843 reviews

heart

7.9

Location

9.1

382 reviews

Service

8.5

480 reviews

Value for money

8.2

167 reviews

Breakfast

7.4

181 reviews

WiFi

7.3

50 reviews

Room

5.8

536 reviews

Comfort

5.5

318 reviews

Vibe

4.4

91 reviews

Amenities

3.5

201 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Near downtown with great sightseeing and shopping. Average parking. Convenient car access and well-priced parking.

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8.5

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Great reception and laundry service.

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8.2

"Best value for money"

Best value for money. High priced breakfast. Free internet.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Good internet service"

Fast and cheap WiFi. Wifi quality could be improved.

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5.8

"Room is all right"

Decent balconies and reasonably clean rooms. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Large rooms with so-so air conditioning. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem. No view and poor quality kitchenette.

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5.5

"Comfortable"

So-so comfort, noisy rooms, and poor beds. Large rooms with so-so air conditioning.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Good choice for a city trip. Suitable for solo travelers.

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3.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.9

"Great location"

Great, central location, and okay parking.

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8.3

"Best value for money"

Best value for money. High priced breakfast.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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6.0

"Room is all right"

Rooms spacious and relatively tidy. Rooms need better maintenance with complaints about beds, furniture, and bathrooms. No views, but acceptable A/C. Shower can be a problem.

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5.8

"Comfortable"

So-so comfort, noisy rooms, and poor beds. Large rooms with so-so air conditioning.

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5.7

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.1

"Great location"

Great location.

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8.5

"Fantastic service"

Friendly service.

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8.0

"Best value for money"

Best value for money.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.3

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.2

"Room is all right"

TV's are nice, but beds aren't, accommodated in average, spacious rooms.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"Vibe is not too good"

Vibe is not too good.

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9.3

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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7.9

"Best value for money"

Best value for money.

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7.0

"Tasty breakfast"

Breakfast is average.

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5.8

"Comfortable"

Average comfort, but beds are not great.

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5.6

"Room is all right"

Rooms are acceptably cleaned, but the beds are subpar.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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