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166-172 Grafton Street, 4870, Cairns, Australia

Review Score

Based on 1446 reviews

heart

7.8

Location

9.0

327 reviews

Service

8.6

460 reviews

Value for money

8.1

154 reviews

Breakfast

7.5

133 reviews

Comfort

5.3

275 reviews

Room

5.3

473 reviews

WiFi

4.1

62 reviews

Vibe

3.9

78 reviews

Amenities

3.5

155 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location, close to the train station. Great shopping at the nearby city centre, and close to the beach. Great accessibility by car with affordable parking. Excellent sightseeing, restaurants and bars nearby.

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8.6

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping can be a problem. Booking process should be better organized.

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8.1

"Best value for money"

Best value for money. High priced breakfast. Free internet.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.3

"Comfortable"

Reasonably comfortable rooms, and okay bathroom size. Rooms are spacious, but beds are poor. A/C is fine, but rooms are a little noisy.

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5.3

"Room is all right"

Rooms are clean and spacious, with excellent balconies. Badly maintained rooms with poor views and uncomfortable beds. Rooms look old, with poor kitchenettes, minibars and furniture. Air conditioning and TV's are decent. Shower can be a problem. Bathrooms clean enough and adequately sized.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Good choice for a city trip. Suitable for solo travelers.

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3.5

"Amenities are not the best"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.1

"Great location"

Great location and easy parking. Centrally located, near restaurants, bars, and shopping.

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8.2

"Best value for money"

Best value for money. High priced breakfast.

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7.8

"Clean"

Clean hotel facilities. Clean rooms and pool area, mostly clean bathrooms.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Comfortable"

Large rooms with average comfort and standard beds. A/C is fine, but rooms are a little noisy.

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5.5

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Rooms and furniture show their age, and there's no views to speak of. Shower can be a problem. Average balconies and A/C. Bathroom is relatively clean.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area. Elevator in need of updating. Pleasant hotel grounds.

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9.0

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service and great reception.

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7.9

"Best value for money"

Best value for money.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.2

"Clean"

Clean rooms.

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5.4

"Room is all right"

Decent, large, and clean rooms. Poorly-maintained rooms, badly rated bathrooms and beds.

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5.2

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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4.3

"Vibe is not too good"

Vibe is not too good.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.2

"Great location"

Great location.

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8.6

"Fantastic service"

Friendly service and great reception.

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8.0

"Best value for money"

Best value for money.

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7.5

"Clean"

Clean rooms.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.8

"Room is all right"

Average rooms with standard beds. Spacious, clean rooms, but poorly maintained.

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5.8

"Comfortable"

Large rooms with average comfort and standard beds.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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