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166-172 Grafton Street, 4870, Cairns, Australia

Review Score

Based on 1718 reviews

heart

7.9

Location

9.0

343 reviews

Service

8.7

473 reviews

Value for money

8.1

172 reviews

Breakfast

7.6

158 reviews

Comfort

5.7

291 reviews

Room

5.3

491 reviews

WiFi

4.2

58 reviews

Vibe

4.0

85 reviews

Amenities

3.0

188 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Average parking. Convenient car access and well-priced parking. Medium distance to train station.

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8.7

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping can be a problem. Booking process should be better organized.

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8.1

"Best value for money"

Best value for money. High priced breakfast. Free internet.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.7

"Comfortable"

So-so comfort, noisy rooms, and poor beds. Large rooms with so-so air conditioning.

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5.3

"Room is all right"

Decent balconies and reasonably clean rooms. Problems with bathroom cleanliness, furnishing, and kitchenettes. Large rooms with standard TV's. Inadequate minibars in older, poorly-maintained rooms. No views, but acceptable A/C. Shower can be a problem.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Good choice for a city trip. Suitable for solo travelers.

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3.0

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.9

"Great location"

Great location with good parking availability. Near the city centre and great nearby nightlife.

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8.3

"Best value for money"

Best value for money. High priced breakfast.

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7.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.8

"Comfortable"

Large rooms with average comfort and standard beds. A/C is fine, but rooms are a little noisy.

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5.4

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Old, poorly-maintained rooms with deficient furniture and bathrooms. No views, but acceptable A/C. Shower can be a problem.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.9

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service and great reception.

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8.0

"Best value for money"

Best value for money.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.5

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.4

"Room is all right"

Rooms spacious and relatively tidy. Poorly-maintained rooms, badly rated bathrooms and beds.

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4.2

"Vibe is not too good"

Vibe is not too good.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.1

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.0

"Best value for money"

Best value for money.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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6.0

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.5

"Room is all right"

Rooms are spacious and acceptably tidy, but beds are not great.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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