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Jalan Ampang, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 4555 reviews

heart

7.9

Location

9.6

1247 reviews

Pool

8.8

121 reviews

Food

8.0

235 reviews

Service

7.9

742 reviews

Breakfast

7.6

471 reviews

Value for money

7.1

255 reviews

Comfort

5.8

416 reviews

Room

4.8

900 reviews

Cleanliness

4.3

323 reviews

WiFi

3.8

83 reviews

Vibe

2.5

392 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Average parking. Convenient car access and well-priced parking.

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8.8

"Great pool"

Great pool.

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8.0

"Delicious food"

Great menu with excellent food, especially dessert. Acceptable restaurant prices, but poor overall dining experience.

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7.9

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Average management, reception and housekeeping. Room service is perfect. Good shuttle service. Great concierge service. Recreation staff is nice. Booking process should be better organized.

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7.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.1

"Best value for money"

Best value for money. Acceptable breakfast prices. Normally priced food. Free internet. Beverages could be cheaper.

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5.8

"Comfortable"

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.8

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Small rooms and poorly cleaned bathrooms. Beds and balcony are alright. Shower can be a problem.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel. Good choice for a city trip. Awesome for families. Suitable for solo travelers.

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9.6

"Great location"

Good location, close to public transport. Good shopping and sightseeing.

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8.2

"Fantastic service"

Reception is average, but service is professional.

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8.1

"Delicious food"

Delicious food.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.0

"Best value for money"

Best value for money.

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6.0

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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4.8

"Room needs to be improved"

Large rooms but untidy and need updating. Beds are alright, but rooms are badly-maintained with poor A/C and furniture.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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9.5

"Great location"

Great location. Good shopping and sightseeing.

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8.2

"Delicious food"

Delicious food.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.9

"Comfortable"

Large rooms with average comfort and standard beds.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.4

"Room needs to be improved"

Large rooms but untidy and need updating. Beds are standard, but furnishings and room maintenance are lacking. Shower can be a problem.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Great location"

Great location near lots of shopping.

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8.1

"Delicious food"

Delicious food.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.1

"Best value for money"

Best value for money.

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6.0

"Comfortable"

Beds are decent and generally comfortable.

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4.7

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Average beds.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.7

"Great location"

Great location near lots of shopping.

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5.4

"Comfortable"

Beds are decent and generally comfortable.

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4.9

"Room needs to be improved"

Rooms are subpar, but beds are decent.

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4.2

"Could use a good cleaning"

Could use a good cleaning.

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