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Jalan Ampang, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 3758 reviews

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8.0

Location

9.7

1119 reviews

Pool

8.9

114 reviews

Breakfast

8.3

406 reviews

Food

8.3

212 reviews

Service

7.9

668 reviews

Room

5.3

820 reviews

WiFi

4.9

77 reviews

Wellness Area

4.7

37 reviews

Vibe

2.7

328 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good car access, but so-so parking.

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8.9

"Great pool"

Great pool.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.3

"Delicious food"

Good, varied menu with great food, particularly the desserts, and average prices.

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7.9

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Average management, reception and housekeeping. Good shuttle service. Great concierge service. Booking process should be better organized. Hotel security is ok. Recreation staff is nice.

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5.3

"Room is all right"

Old, reasonably clean rooms, decent beds, and inadequate A/C. Small rooms and poorly cleaned bathrooms. Large rooms with beautiful balconies and charming views. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower can be a problem.

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4.9

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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4.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel. Good choice for a city trip. Awesome for families. Good for business people.

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9.7

"Great location"

Good location, close to public transport. Good shopping and sightseeing.

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8.9

"Great pool"

Great pool.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Delicious food"

Menu is excellent with tasty food.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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4.9

"Room needs to be improved"

Beds are OK, although rooms and bathrooms are insufficiently cleaned and maintained. Old rooms with poor furniture and A/C, but wonderful views. Shower can be a problem.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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8.8

"Great pool"

Great pool.

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8.4

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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8.3

"Delicious food"

Delicious food.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.0

"Room is all right"

Old rooms with lacking maintenance, furnishings, and bathroom cleanliness. Room cleanliness is acceptable. Shower can be a problem.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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9.6

"Great location"

Great location near lots of shopping.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.0

"Room is all right"

Outdated, insufficiently maintained rooms with poorly rated bathrooms. Rooms are quite clean and beds are standard.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.7

"Great location"

Great location near lots of shopping.

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8.6

"Delicious food"

Delicious food.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Fantastic service.

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8.0

"Best value for money"

Best value for money.

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5.9

"Comfortable"

Large rooms with average comfort and standard beds.

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5.2

"Room is all right"

Rooms are quite clean and beds are standard. Large rooms with below average bathrooms.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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