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353 PACIFIC HWY , 2540, Coffs Harbour, Australia

Review Score

Based on 849 reviews

heart

7.3

Location

9.1

120 reviews

Service

8.3

179 reviews

Breakfast

5.5

27 reviews

Comfort

5.0

190 reviews

Wellness Area

4.7

9 reviews

Room

3.5

341 reviews

Amenities

3.0

46 reviews

Cleanliness

2.9

132 reviews

WiFi

2.6

40 reviews

Vibe

1.7

71 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location near lots of shopping. Excellent parking and car access.

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8.3

"Fantastic service"

Great management and service. Guests complain about reception, housekeeping, and general professionalism.

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5.5

"Breakfast is average"

Breakfast is average.

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5.0

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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4.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.5

"Room needs to be improved"

Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Large but poorly-maintained rooms, and uncomfortable beds. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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3.0

"Amenities are not the best"

Hotel grounds not rated highly, with outdated facilities. Architecture not so nice.

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2.9

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Fine for a budget trip.

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9.3

"Great location"

Great location. Excellent parking and car access.

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8.3

"Fantastic service"

Average reception, but good overall service.

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7.7

"Delicious food"

Food is great, especially the desserts.

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5.4

"Breakfast is average"

Breakfast is average.

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4.6

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.6

"Room needs to be improved"

Untidy rooms, with poor A/C, beds and bathrooms. Old, poorly-maintained rooms with poor minibars and kitchenettes. Spacious rooms. Shower can be a problem.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.9

"Could use a good cleaning"

Unclean rooms and pool area.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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9.0

"Great location"

Great location with good access by car.

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8.7

"Fantastic service"

Friendly service, and excellent management.

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5.2

"Breakfast is average"

Breakfast is average.

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4.8

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.5

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Rooms need better maintenance with complaints about beds, furniture, and bathrooms. Spacious rooms. Shower can be a problem.

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3.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Great location"

Great location with good access by car.

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8.6

"Fantastic service"

Friendly service.

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5.1

"Comfortable"

Noisy but acceptably comfortable rooms with okay beds.

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3.9

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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