cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Via Roma 477/a, 90139, Palermo, Italy

Review Score

Based on 1319 reviews

heart

7.8

Location

9.0

335 reviews

Service

8.8

291 reviews

WiFi

7.5

31 reviews

Breakfast

6.5

234 reviews

Cleanliness

6.4

88 reviews

Comfort

5.3

210 reviews

Room

5.3

352 reviews

Amenities

5.2

45 reviews

Food

4.9

67 reviews

Vibe

4.3

91 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Near to public transport and the airport. Reasonably accessible by car.

grey circle

8.8

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory.

grey circle

7.5

"Good internet service"

Good internet service. Average wifi quality.

grey circle

6.5

"Breakfast is average"

Decent and moderately priced breakfast.

grey circle

6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

grey circle

5.3

"Comfortable"

Reasonably comfortable rooms, and okay bathroom size. Rooms are spacious, but too noisy, with poor beds and A/C.

grey circle

5.3

"Room is all right"

Decent rooms and views. Rooms are large but outdated, badly-maintained, and beds are not great. Mediocre sized, poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem. Adequate balcony.

grey circle

5.2

"Ordinary amenities"

Okay buildings and entrance area.

grey circle

4.9

"Food could be better"

Poor dining experience with uninteresting menus and bad side dishes. Desserts & fruits are ok.

grey circle

4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Suitable for solo travelers.

grey circle

9.2

"Great location"

Great location. Near to downtown with good options for sightseeing.

grey circle

8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

7.0

"Tasty breakfast"

Tasty breakfast.

grey circle

5.9

"Quite clean"

Room cleanliness is acceptable.

grey circle

5.5

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

grey circle

5.4

"Ordinary amenities"

Average hotel building.

grey circle

5.0

"Room is all right"

Rooms spacious and relatively tidy. Poorly-maintained rooms, badly rated bathrooms and beds.

grey circle

4.5

"Food could be better"

Food could be better.

grey circle

8.8

"Great location"

Great location.

grey circle

8.5

"Fantastic service"

Friendly service.

grey circle

6.9

"Breakfast is average"

Breakfast is average.

grey circle

6.4

"Quite clean"

Room cleanliness is acceptable.

grey circle

5.2

"Comfortable"

Large rooms with average comfort and standard beds. Some rooms are noisy, and bathrooms are so-so.

grey circle

4.9

"Room needs to be improved"

Spacious, yet somewhat poorly rated rooms. Rooms are quite clean and beds are standard. Bathrooms are moderately-sized, but substandard.

grey circle

3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

9.1

"Great location"

Great location.

grey circle

8.7

"Fantastic service"

Friendly service.

grey circle

6.9

"Breakfast is average"

Breakfast is average.

grey circle

5.4

"Food is all right"

Food is all right.

grey circle

5.1

"Ordinary amenities"

Average hotel building.

grey circle

5.0

"Comfortable"

More comfort would be nice.

grey circle

4.5

"Room needs to be improved"

Poor rooms and bathrooms.

grey circle

3.3

"Vibe is not too good"

Vibe is not too good.

Upload your photos

Browse Cristal Palace Hotel traveller photo gallery

Photos from travellers