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Cristal Palace Hotel

  • hotel stars
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Via Roma 477/a, 90139, Palermo, Italy

Review score

Based on 804 hotel review

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8.0

Location

9.2

211 reviews

Service

8.4

199 reviews

Breakfast

7.7

152 reviews

Cleanliness

6.3

51 reviews

Food

6.0

47 reviews

Comfort

5.6

133 reviews

WiFi

5.6

21 reviews

Room

5.4

227 reviews

Vibe

3.9

45 reviews

100% Verified Real Reviews

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.4

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.0

"Food is all right"

Average dining experience. Great dessert and fruit, but overall a subpar menu.

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5.6

"Comfortable"

Comfortable enough, with large rooms and bathrooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.6

"Regular internet service"

Average wifi quality.

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5.4

"Room is all right"

Rooms are generally OK but old with poor air conditioning and TV's. Spacious rooms but not well-kept, with subpar beds and furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Suitable for solo travelers.

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9.3

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.7

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.6

"Food is all right"

Food is fine, with excellent desserts.

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5.3

"Room is all right"

Boring menu with tasteless desserts. Uncomfortable beds and old, poorly maintained rooms.

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4.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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8.0

"Fantastic service"

Service is friendly, but so-so housekeeping.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.3

"Food is all right"

Food is all right.

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6.1

"Quite clean"

Quite clean.

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5.9

"Regular internet service"

Average wifi quality.

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5.7

"Comfortable"

Comfortable enough, with large rooms and bathrooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.4

"Room is all right"

Big, decent rooms. Large, so-so bathroom. Subpar beds and ineffective A/C.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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8.3

"Fantastic service"

Service is professional and friendly.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.4

"Food is all right"

Food is all right.

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5.8

"Regular internet service"

Average wifi quality.

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5.6

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.4

"Room is all right"

Spacious rooms. Old, uncomfortable furniture and beds. Shower can be a problem.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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