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560 HAY STREET , 6000, Perth, Australia

Review Score

Based on 1724 reviews

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7.1

Location

9.2

500 reviews

Value for money

8.8

185 reviews

Service

7.8

327 reviews

Comfort

5.1

279 reviews

Breakfast

5.0

29 reviews

Room

4.9

534 reviews

Cleanliness

4.5

212 reviews

WiFi

4.4

113 reviews

Bar and Beverages

3.2

9 reviews

Amenities

2.6

132 reviews

Vibe

2.5

187 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to public transport and the train. Standard parking prices.

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8.8

"Best value for money"

Best value for money. Free internet. Acceptable breakfast prices. Food is a bit overpriced.

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7.8

"Fantastic service"

Reception is decent, with overall friendly and professional service. Poorly rated housekeeping and restaurant service. Room service is perfect.

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5.1

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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5.0

"Breakfast is average"

Decent and moderately priced breakfast.

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4.9

"Room needs to be improved"

Poorly maintained and cleaned rooms. Bathrooms are large but with substandard cleaning. Decent beds and minibars. Outdated room and furniture, and problems with the A/C. Spacious rooms with charming balconies. Shower can be a problem. No view and poor quality kitchenette.

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4.5

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.2

"Bar could improve"

Poor bar with subpar drinks.

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2.6

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Fine for a budget trip. Good choice for a city trip. Suitable for solo travelers.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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4.8

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.9

"Room needs to be improved"

Large rooms but untidy and need updating. Beds are alright, but rooms are badly-maintained with poor A/C and furniture. Shower can be a problem.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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7.8

"Fantastic service"

Friendly service.

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5.3

"Food is all right"

Food is all right.

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5.0

"Comfortable"

Noisy room lacking in comfort. Rooms are spacious with standard beds.

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4.8

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.5

"Room needs to be improved"

Outdated, insufficiently maintained rooms with poorly rated bathrooms. Large, reasonably clean rooms and comfortable beds. Shower can be a problem.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.8

"Fantastic service"

Friendly service.

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5.0

"Comfortable"

Okay beds but not comfortable overall.

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3.9

"Could use a good cleaning"

Could use a good cleaning.

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3.8

"Room needs to be improved"

Beds are average but bathrooms could use better maintenance.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great location"

Great location.

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