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560 HAY STREET , 6000, Perth, Australia

Review Score

Based on 1683 reviews

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7.0

Location

9.2

508 reviews

Value for money

8.8

194 reviews

Service

7.6

326 reviews

Comfort

4.9

283 reviews

Food

4.8

72 reviews

Cleanliness

4.4

207 reviews

Breakfast

4.1

30 reviews

Room

3.9

544 reviews

Amenities

3.6

129 reviews

Vibe

2.6

195 reviews

WiFi

2.6

116 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to public transport and the train.

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8.8

"Best value for money"

Best value for money. High priced breakfast. Free internet.

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7.6

"Fantastic service"

Restaurant service is friendly and professional. Reception is OK but housekeeping is substandard. Room service could have been improved.

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4.9

"More comfort would be nice"

Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned. Spacious rooms and bathrooms.

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4.8

"Food could be better"

Poor dining with a standard menu.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.1

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.9

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Bathrooms are large but with substandard cleaning. Rooms are spacious with standard beds. No view, with subpar minibars, furniture and air conditioning. Shower can be a problem.

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3.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Unspectacular architecture.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Fine for a budget trip. Good choice for a city trip. Suitable for solo travelers.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

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7.4

"Fantastic service"

Friendly service.

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5.4

"Food is all right"

Food is all right.

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4.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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3.5

"Room needs to be improved"

Large rooms but untidy and need updating. Beds are alright, but rooms are badly-maintained with poor A/C and furniture. Shower can be a problem.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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8.0

"Fantastic service"

Friendly service.

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4.9

"Could use a good cleaning"

Rooms could be cleaner.

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4.8

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.4

"Food could be better"

Food could be better.

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4.0

"Room needs to be improved"

Old, poorly cleaned rooms, with poor bathrooms and so-so beds Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Shower can be a problem.

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3.7

"Breakfast can be improved"

Breakfast can be improved.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Good location with shopping nearby but poor access to parking.

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7.6

"Fantastic service"

Friendly service.

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5.1

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.5

"Room needs to be improved"

Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Rooms are spacious with standard beds.

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3.3

"Amenities are not the best"

Facilities in need of refurbishment.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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7.7

"Fantastic service"

Fantastic service.

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4.4

"Room needs to be improved"

Room needs to be improved.

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