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560 HAY STREET , 6000, Perth, Australia

Review Score

Based on 1695 reviews

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7.0

Location

9.2

489 reviews

Value for money

8.8

185 reviews

Service

7.7

321 reviews

Food

4.9

67 reviews

Breakfast

4.5

31 reviews

Bar and Beverages

4.4

8 reviews

Cleanliness

4.2

201 reviews

Room

3.9

519 reviews

Amenities

3.3

127 reviews

WiFi

3.0

109 reviews

Vibe

2.4

183 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Close to public transport and the train. Standard parking prices.

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8.8

"Best value for money"

Best value for money. Free internet. Acceptable breakfast prices.

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7.7

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service is average. Booking process should be better organized.

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4.9

"Food could be better"

Dining is not great with untidy dining area and poor menu.

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4.5

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.4

"Bar could improve"

Poor bar with subpar drinks.

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4.2

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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3.9

"Room needs to be improved"

Poorly maintained and cleaned, with old but spacious, rooms. Bathrooms are large but with substandard cleaning. Decent beds and minibars. No views, poor A/C, TV's and furniture. Shower can be a problem.

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3.3

"Amenities are not the best"

Older facilities and unpleasant entrance area. Unspectacular architecture.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Fine for a budget trip. Good choice for a city trip. Suitable for solo travelers.

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9.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.3

"Food is all right"

Food is all right.

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4.9

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.4

"Room needs to be improved"

Large rooms but untidy and need updating. Beds are alright, but rooms are badly-maintained with poor A/C and furniture. Shower can be a problem.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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7.9

"Fantastic service"

Friendly service.

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5.2

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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4.8

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.7

"Food could be better"

Food could be better.

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4.1

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Room needs to be improved"

Older, poorly maintained rooms, suboptimal bathrooms and A/C. Large, reasonably clean rooms and comfortable beds. Shower can be a problem.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish.

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9.1

"Great location"

Good location with shopping nearby but poor access to parking.

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7.6

"Fantastic service"

Friendly service.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.6

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are spacious with standard beds.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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4.5

"Room needs to be improved"

Room needs to be improved.

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