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BOULEVARD KUKULKAN KM 18 5 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2416 reviews

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8.4

Value for money

8.7

140 reviews

Location

8.7

279 reviews

Service

8.3

794 reviews

Breakfast

7.2

34 reviews

WiFi

7.1

34 reviews

Room

5.3

494 reviews

Comfort

3.9

159 reviews

100% Verified Real Reviews

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8.7

"Best value for money"

Best value for money. Affordable food.

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8.7

"Great location"

Great location. Close to the beach, with great shopping and sightseeing nearby. Near to public transport and the airport. Medium distance to city centre. Restaurants & bars in the area are ok.

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8.3

"Fantastic service"

Friendly service overall, with especially great housekeeping and bar service. Service staff are professional with particularly good restaurant service and great childcare. Recreation staff is nice. Poor reception but decent management. Booking process should be better organized. Concierge service is average. Room service is average.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.1

"Good internet service"

Good internet service. Average wifi quality.

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5.3

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Outdated room with substandard furniture, beds and TV. Poorly-maintained rooms with inadequate A/C and bad minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.9

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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8.7

"Best value for money"

Best value for money.

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8.2

"Great location"

Great location near lots of shopping. Good access to airport.

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7.9

"Fantastic service"

Great, friendly wait staff but poor reception. Recreation staff is nice. Booking process should be better organized. Great childcare.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.5

"Regular internet service"

Average wifi quality.

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6.3

"Food is all right"

Decent food and menu.

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4.8

"Room needs to be improved"

Excellent views, but some issues with beds and room maintenance. Old, reasonably-sized rooms with poor bathrooms.

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4.1

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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8.6

"Best value for money"

Best value for money.

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8.4

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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6.3

"Food is all right"

Decent food and menu.

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6.0

"Quite clean"

Quite clean.

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5.5

"Room is all right"

Decent rooms with great views.

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3.8

"More comfort would be nice"

More comfort would be nice.

Photos from travellers