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BOULEVARD KUKULKAN KM 18 5 , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2794 reviews

heart

8.5

Location

9.0

300 reviews

WiFi

8.8

29 reviews

Value for money

8.7

139 reviews

Service

8.4

876 reviews

Breakfast

7.6

33 reviews

Food

6.8

705 reviews

Room

6.6

527 reviews

Comfort

4.3

166 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby. Near to public transport and the airport. Medium distance to city centre.

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8.8

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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8.7

"Best value for money"

Best value for money. Well-priced food and beverages. Free internet.

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8.4

"Fantastic service"

Friendly service overall, with especially great housekeeping and bar service. Service staff are professional with particularly good restaurant service and great childcare. Recreation staff is nice. Poor reception but decent management. Booking process should be better organized. Room service is average. Hotel security is ok. Concierge service is average.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.8

"Food is all right"

Decent snacks, but poorly rated overall dining experience. Menu is okay and dining room is clean enough. Well-priced restaurant with great steak. Great desserts & fruits. Fish & seafood is acceptable.

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6.6

"Room is all right"

Rooms are okay size and cleanliness, but old, and the A/C is poor. Poorly-maintained rooms with low rated beds, furniture, and TVs. Great balconies with pleasant views. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.3

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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8.7

"Best value for money"

Best value for money.

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8.7

"Great location"

Great location near the airport.

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8.2

"Fantastic service"

Great childcare and friendly service. Recreation staff is nice. Reception should be more attentive. Booking process should be better organized.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.4

"Good internet service"

Good internet service. Average wifi quality.

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6.1

"Food is all right"

Decent food and menu.

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6.0

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Out-of-date, poorly maintained rooms with bad bathrooms and beds.

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4.4

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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8.9

"Great location"

Great location.

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8.8

"Best value for money"

Best value for money.

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8.4

"Great pool"

Great pool.

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8.3

"Fantastic service"

Friendly service.

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6.9

"Food is all right"

Decent food and menu.

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6.3

"Ordinary amenities"

Average hotel building.

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6.2

"Room is all right"

Decent rooms with great views.

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4.1

"More comfort would be nice"

More comfort would be nice.

Photos from travellers