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88 TIAN CHENG ROAD , 310020, Hangzhou, China

Review Score

Based on 1690 reviews

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8.1

Location

9.5

456 reviews

Service

6.2

281 reviews

Cleanliness

6.0

91 reviews

Vibe

4.5

423 reviews

WiFi

4.4

8 reviews

Room

4.2

398 reviews

Breakfast

3.6

57 reviews

Amenities

3.4

234 reviews

Comfort

3.3

162 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location, close to the train station. Easy car access but inadequate parking. Shopping, restaurants and bars in the area are great.

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6.2

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Housekeeping and management are lacking.

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6.0

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

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4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Badly maintained rooms, uncomfortable beds, and deficient A/C. Small rooms and poorly cleaned bathrooms.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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3.4

"Amenities are not the best"

Great entrance area, but outdated facilities. Elevator in need of updating.

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3.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.6

"Great location"

Great location with good access by car. Close to shopping and the train.

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6.4

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.0

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception.

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4.4

"Room needs to be improved"

Old rooms with poor quality beds, furniture, and A/C. Small but clean enough rooms, with low quality bathrooms.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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3.5

"Amenities are not the best"

Great entrance area, but outdated facilities.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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9.5

"Great location"

Great location, close to the train station.

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6.1

"Service is adequate"

Service is adequate.

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5.5

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.9

"Room needs to be improved"

Guests complained about size, comfort, cleanliness, and bathrooms.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.4

"Breakfast can be improved"

Breakfast can be improved.

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3.1

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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9.6

"Great location"

Great location.

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7.7

"Best value for money"

Best value for money.

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4.6

"Vibe is not too good"

Vibe is not too good.

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4.1

"Room needs to be improved"

Room needs to be improved.

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9.3

"Great location"

Great location.

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5.9

"Service is adequate"

Service is adequate.

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4.7

"Vibe is not too good"

Vibe is not too good.

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4.4

"Room needs to be improved"

Room needs to be improved.

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