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5700 Westpark Drive , 28217, Charlotte, United States of America

Review Score

Based on 1381 reviews

heart

8.7

Service

8.8

300 reviews

Location

8.4

121 reviews

Cleanliness

7.4

153 reviews

Bar and Beverages

6.9

46 reviews

Comfort

6.5

164 reviews

Room

6.4

347 reviews

Value for money

5.6

93 reviews

Breakfast

5.2

69 reviews

Pool

5.0

52 reviews

Wellness Area

4.6

25 reviews

WiFi

3.6

11 reviews

100% Verified Real Reviews

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8.8

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is average. Good shuttle service.

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8.4

"Great location"

Great location near the airport. Good car access, but so-so parking. Centrally located, near restaurants, bars, and shopping.

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7.4

"Clean"

Clean hotel facilities. Clean rooms. Bathrooms and pool area are inadequately clean.

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6.9

"Standard bar"

Alright but spendy bar. Bar service is acceptable.

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6.5

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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6.4

"Room is all right"

Decently sized rooms with okay minibars. Decent, clean rooms with average beds and furnishing. Mediocre sized, poorly cleaned bathrooms. Neglected rooms with poor air conditioning, TV's, and kitchenettes. Shower was ok. Nice balcony.

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5.6

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Beverages could be cheaper.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.0

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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4.6

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Good fitness area.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Great location"

Great location.

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7.6

"Clean"

Clean hotel facilities. Clean rooms.

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7.0

"Bar is awesome"

Standard bar.

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6.9

"Room is all right"

Decent, clean rooms with great beds and awesome views. Poorly maintained rooms with substandard kitchenettes and bathrooms.

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6.7

"Comfortable"

Excellent beds, but only decently comfortable overall and somewhat noisy.

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5.9

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.5

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.8

"Fantastic service"

Friendly service.

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8.1

"Great location"

Great location.

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7.3

"Clean"

Clean hotel facilities. Clean rooms.

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6.9

"Ordinary amenities"

Average hotel building.

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6.3

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.8

"Room is all right"

Beds are alright, and rooms are moderately spacious, modern and tidy. Rooms needing maintenance, with poorly reviewed bathrooms and TV's.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.0

"Breakfast is average"

Breakfast can be improved.

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4.6

"Pool should be renewed"

Pool should be renewed.

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8.9

"Fantastic service"

Friendly service.

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8.4

"Great location"

Great location.

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7.1

"Great amenities"

Good amenities and hotel building is acceptable.

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6.7

"Quite clean"

Room cleanliness is acceptable.

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6.3

"Comfortable"

Beds are decent and generally comfortable.

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6.1

"Room is all right"

Rooms are quite clean and beds are standard.

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8.6

"Great location"

Great location.

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8.2

"Awesome vibe"

Awesome vibe.

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8.1

"Fantastic service"

Average reception, but good overall service.

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6.7

"Comfortable"

Comfortable.

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6.2

"Room is all right"

Room is all right.

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