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401 West Summit Hill Drive , 37902, Knoxville, United States of America

Review Score

Based on 885 reviews

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9.0

Location

9.3

255 reviews

Service

9.2

265 reviews

Cleanliness

8.2

105 reviews

Room

7.1

218 reviews

Breakfast

6.3

45 reviews

Amenities

6.1

69 reviews

Vibe

5.9

60 reviews

Comfort

5.5

89 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Average parking. Standard parking prices.

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9.2

"Fantastic service"

Friendly and professional bar service and reception. Room service could have been improved.

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8.2

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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7.1

"Great room"

Picturesque views, cozy beds and standard TV's in clean rooms. Poorly-maintained, small, old rooms with inadequate A/C. Bathrooms are small but clean. Great shower.

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6.3

"Breakfast is average"

Decent and moderately priced breakfast.

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6.1

"Ordinary amenities"

Okay buildings and entrance area. Beautiful architecture. Elevator in need of updating.

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5.9

"Decent vibe"

Decent vibe. Entrance area is ok. Stylish hotel. Hotel could use some updating. Relatively friendly Atmosphere. Good choice for a city trip. Good for business people.

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5.5

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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9.4

"Fantastic service"

Friendly service and great reception.

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9.4

"Great location"

Great location with good parking availability. Shopping, restaurants and bars in the area are great.

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6.9

"Room is all right"

Clean, typical rooms with comfortable beds and standard bathrooms. Small and poorly maintained rooms.

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6.5

"Breakfast is average"

Breakfast is average.

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6.0

"Decent vibe"

Decent vibe. Entrance area is ok.

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5.8

"Ordinary amenities"

Okay buildings and entrance area.

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5.4

"Comfortable"

Smaller, noisy rooms but comfortable beds.

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9.2

"Great location"

Great location for shopping and parking was alright.

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9.0

"Fantastic service"

Friendly service and great reception.

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8.1

"Clean"

Clean rooms.

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7.7

"Bar is awesome"

Bar is awesome.

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6.7

"Room is all right"

Rooms, bathrooms and beds are decent. Small but clean rooms.

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6.0

"Ordinary amenities"

Average hotel building.

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5.9

"Decent vibe"

Decent vibe.

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5.0

"Comfortable"

Uncomfortable, small rooms, with decent beds.

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9.3

"Great location"

Great location for shopping and parking was alright.

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9.1

"Fantastic service"

Friendly service.

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7.1

"Best value for money"

Best value for money.

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6.5

"Room is all right"

Room is all right.

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6.1

"Ordinary amenities"

Ordinary amenities.

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5.1

"Comfortable"

Comfortable.

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9.3

"Fantastic service"

Friendly service.

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9.2

"Great location"

Great location.

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6.8

"Room is all right"

Room is all right.

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