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401 West Summit Hill Drive , 37902, Knoxville, United States of America

Review Score

Based on 829 reviews

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8.9

Service

9.4

251 reviews

Location

9.3

246 reviews

Cleanliness

7.6

102 reviews

Room

6.7

215 reviews

Vibe

6.2

63 reviews

Amenities

6.2

71 reviews

Breakfast

5.9

42 reviews

Comfort

5.3

94 reviews

100% Verified Real Reviews

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9.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Bar service is acceptable.

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

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7.6

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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6.7

"Room is all right"

Average-sized rooms with alright beds. Tidy rooms with excellent TVs and marvelous views. Small rooms and poorly cleaned bathrooms. Outdated, poorly maintained rooms with insufficient A/C. Shower was ok.

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6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Entrance area is ok. Hotel could use some updating. Stylish hotel. Good choice for a city trip. Good for business people.

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6.2

"Ordinary amenities"

Okay buildings and entrance area. Elevator in need of updating. Beautiful architecture.

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5.9

"Breakfast is average"

Decent and moderately priced breakfast.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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9.5

"Fantastic service"

Friendly service and great reception.

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9.5

"Great location"

Great location with good parking availability. Shopping, restaurants and bars in the area are great.

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7.5

"Clean"

Clean hotel facilities. Clean rooms.

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6.7

"Room is all right"

Decent bathrooms and beds in average sized rooms. Tidy rooms, but in need of better maintenance.

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6.0

"Breakfast is average"

Breakfast is average.

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5.9

"Ordinary amenities"

Okay buildings and entrance area.

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5.3

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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9.3

"Fantastic service"

Friendly service and great reception.

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9.0

"Great location"

Great location near lots of shopping.

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7.2

"Clean"

Clean rooms.

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6.5

"Room is all right"

Clean, decent rooms with standard beds, but bathrooms are lacking.

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5.2

"Comfortable"

Beds are decent and generally comfortable.

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9.4

"Fantastic service"

Friendly service.

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9.1

"Great location"

Great location near lots of shopping.

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6.3

"Ordinary amenities"

Average hotel building.

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6.2

"Room is all right"

Average rooms with standard beds.

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6.2

"Decent vibe"

Decent vibe.

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4.9

"More comfort would be nice"

Okay beds but not comfortable overall.

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9.5

"Fantastic service"

Friendly service.

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9.2

"Great location"

Great location near lots of shopping.

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6.4

"Room is all right"

Room is all right.

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5.3

"Comfortable"

Comfortable.

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