facebook
cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

401 West Summit Hill Drive , 37902, Knoxville, United States of America

Review Score

Based on 882 reviews

heart

9.1

Service

9.4

271 reviews

Location

9.2

264 reviews

Food

7.8

43 reviews

Room

7.5

214 reviews

Breakfast

7.1

50 reviews

Comfort

5.2

101 reviews

100% Verified Real Reviews

grey circle

9.4

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Room service is perfect. Recreation staff is nice.

grey circle

9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

grey circle

7.8

"Delicious food"

Uninspiring menu, but good food nonetheless.

grey circle

7.5

"Great room"

Tidy rooms with excellent TVs and marvelous views. Average-sized rooms with alright beds. Small but relatively clean bathrooms. Outdated, poorly maintained rooms with insufficient A/C.

grey circle

7.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

5.2

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

grey circle

9.5

"Fantastic service"

Friendly service.

grey circle

9.4

"Great location"

Great location with good parking availability. Shopping, restaurants and bars in the area are great.

grey circle

7.8

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

7.2

"Tasty breakfast"

Tasty breakfast.

grey circle

7.1

"Great room"

Small, clean rooms with decent beds but poorly rated bathrooms.

grey circle

6.1

"Ordinary amenities"

Okay buildings and entrance area.

grey circle

5.2

"Comfortable"

Beds are decent and generally comfortable. Small rooms with some noise issues.

grey circle

9.0

"Great location"

Great location for shopping and parking was alright.

grey circle

9.0

"Fantastic service"

Friendly service and great reception.

grey circle

8.0

"Clean"

Clean rooms.

grey circle

6.9

"Room is all right"

Rooms are clean and decent overall with okay beds.

grey circle

4.9

"More comfort would be nice"

Okay beds but not comfortable overall.

grey circle

9.2

"Fantastic service"

Friendly service.

grey circle

9.2

"Great location"

Great location for shopping and parking was alright.

grey circle

7.9

"Clean"

Clean.

grey circle

6.8

"Fairly good value for money"

Fairly good value for money.

grey circle

6.2

"Room is all right"

Room is all right.

grey circle

4.9

"More comfort would be nice"

More comfort would be nice.

grey circle

9.5

"Fantastic service"

Friendly service.

grey circle

9.1

"Great location"

Great location.

grey circle

6.9

"Room is all right"

Room is all right.

Upload your photos

Browse Crowne Plaza KNOXVILLE DOWNTOWN UNIVERSITY traveller photo gallery

Photos from travellers