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401 West Summit Hill Drive , 37902, Knoxville, United States of America

Review Score

Based on 797 reviews

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9.1

Service

9.4

240 reviews

Location

9.2

236 reviews

Wellness Area

8.8

14 reviews

Room

7.6

185 reviews

Breakfast

7.6

41 reviews

Food

7.4

38 reviews

Comfort

5.3

91 reviews

100% Verified Real Reviews

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9.4

"Fantastic service"

Friendly and professional bar service and reception. Housekeeping is satisfactory. Room service is average. Recreation staff is nice.

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

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8.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.6

"Great room"

Tidy rooms with great views and relatively good beds and TV's. Poorly-maintained, old, reasonably-sized rooms, and inadequate A/C. Small but relatively clean bathrooms. Great shower.

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7.6

"Tasty breakfast"

Great and affordable breakfast.

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7.4

"Delicious food"

Uninspiring menu, but good food nonetheless.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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9.5

"Fantastic service"

Friendly service.

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9.3

"Great location"

Great location for shopping and parking was alright.

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7.0

"Great room"

Clean rooms, decent beds and bathrooms.

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6.2

"Ordinary amenities"

Average hotel building.

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5.2

"Comfortable"

Noisy but acceptably comfortable rooms with okay beds.

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9.1

"Fantastic service"

Friendly service.

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8.9

"Great location"

Great location with good parking availability.

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8.4

"Clean"

Clean rooms.

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6.8

"Room is all right"

Rooms are clean and decent overall with okay beds.

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4.9

"More comfort would be nice"

Okay beds but not comfortable overall.

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9.4

"Fantastic service"

Friendly service.

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9.3

"Great location"

Great location near lots of shopping.

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6.8

"Room is all right"

Room is all right.

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6.6

"Ordinary amenities"

Ordinary amenities.

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9.5

"Fantastic service"

Friendly service.

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9.2

"Great location"

Great location.

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