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1-5 Spencer Street , 3008, Melbourne, Australia

Review Score

Based on 5552 reviews

heart

8.4

Location

9.1

1190 reviews

Service

8.9

1318 reviews

Breakfast

8.3

421 reviews

Room

6.4

1664 reviews

Amenities

5.9

445 reviews

Value for money

5.6

419 reviews

WiFi

4.7

107 reviews

Vibe

3.3

392 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train. Reasonably accessible by car. Close to business sites.

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8.9

"Fantastic service"

Professional and warm service and acceptable housekeeping. Room service is perfect. Great concierge service. Old, neglected rooms with uncomfortable beds, yet lovely views. Booking process should be better organized. Recreation staff is nice. Valet service could be better.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Room is all right"

Rooms are moderately sized and clean but could use some updates. Excellent beds and great views. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem.

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5.9

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Poorly reviewed entrance area and poor handicap accessibility. Grounds are fine, but with outdated facilities. Architecture not so nice. Elevator is ok.

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5.6

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey. Normally priced food. Standard beverage prices.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel. Good for business people.

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8.9

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping. Reasonably accessible by car.

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8.8

"Fantastic service"

Reception and restaurant service are professional and friendly. Room service is average. Great concierge service. Booking process should be better organized. Valet service is ok.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.3

"Room is all right"

Average cleanliness and size in old rooms, but poorly maintained. Excellent beds and great views. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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4.8

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Normally priced food.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is perfect.

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9.2

"Great location"

Great location, near nice bars and restaurants. Parking is rare.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Decent sized rooms, but old and poorly-maintained with lacking bathrooms.

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5.7

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.2

"Great location"

Great location.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Fairly clean, but aged, poorly maintained rooms with less clean bathrooms. Average sized rooms with great views and comfortable beds. Shower can be a problem.

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5.8

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.0

"Regular internet service"

Average wifi quality. Relatively high internet cost.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.2

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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6.4

"Room is all right"

Rooms are alright, with great views, but poorly rated bathrooms.

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6.0

"Ordinary amenities"

Average hotel building.

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5.7

"Fairly good value for money"

Fairly good value for money.

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4.8

"Complaints about WiFi"

Complaints about WiFi.

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3.2

"Vibe is not too good"

Vibe is not too good.

Photos from travellers