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Crowne Plaza MELBOURNE

  • hotel stars
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1-5 Spencer Street , 3008, Melbourne, Australia

Review score

Based on 5236 hotel review

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8.4

Location

9.0

1137 reviews

Service

8.9

1272 reviews

Breakfast

8.4

393 reviews

Room

6.4

1571 reviews

Value for money

5.4

401 reviews

WiFi

5.1

106 reviews

Vibe

3.3

374 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Not great access by car, with poorly rated parking. Close to public transport and the train. Parking should be cheaper. Close to business sites.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is perfect. Great concierge service. Valet service is ok. Recreation staff is nice. Bar service is acceptable.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Room is all right"

Average cleanliness and size in old rooms, but poorly maintained. Excellent beds and great views. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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5.4

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey. Normally priced food. Standard beverage prices.

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5.1

"Regular internet service"

Average wifi quality. Relatively high internet cost.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Good for business people.

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8.8

"Fantastic service"

Reception and restaurant service are professional and friendly. Room service is average. Great concierge service. Booking process is sufficient. Valet service is ok.

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8.8

"Great location"

Good location, close to public transport. Not great access by car, with poorly rated parking. Centrally located, near restaurants, bars, and shopping. Parking should be cheaper.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Room is all right"

Average cleanliness and size in old rooms, but poorly maintained. Excellent beds and great views. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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4.6

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Normally priced food.

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4.4

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is average.

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9.2

"Great location"

Great location, near nice bars and restaurants. Parking is rare.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Room is all right"

Average sized rooms with great views and comfortable beds. Old, poorly-maintained rooms with deficient furniture and bathrooms.

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5.4

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey.

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4.9

"WiFi system needs upgrading"

Poor, over-priced WiFi. Average wifi quality.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.2

"Great location"

Near city centre in a great location.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.9

"Room is all right"

Average sized rooms which are decently clean, but with cleanliness problems in the bathrooms. Excellent beds and great views. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem.

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6.5

"Comfortable"

Room size and comfort are OK, but beds are great. Deficient A/C and too noisy rooms.

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5.7

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.4

"Regular internet service"

Average wifi quality. Internet is affordable.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.0

"Fantastic service"

Friendly service.

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9.0

"Great location"

Great location.

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6.5

"Room is all right"

Rooms are alright, with great views, but poorly rated bathrooms.

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6.0

"Ordinary amenities"

Average hotel building.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.5

"Regular internet service"

Regular internet service.

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3.2

"Vibe is not too good"

Vibe is not too good.

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