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1-5 Spencer Street , 3008, Melbourne, Australia

Review Score

Based on 5772 reviews

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8.4

Location

9.1

1192 reviews

Service

8.8

1325 reviews

Breakfast

8.2

425 reviews

Room

6.5

1732 reviews

Value for money

5.6

401 reviews

Vibe

3.2

357 reviews

WiFi

3.1

101 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car. Close to business sites.

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8.8

"Fantastic service"

Service is generally friendly, although bar service is poor. Professional service with great housekeeping and restaurant service. Room service is average. Great concierge service. Recreation staff is nice. Booking process should be better organized. Valet service could be better.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Room is all right"

Average sized rooms with great views and comfortable beds. Small rooms and poorly cleaned bathrooms. Old, inadequately maintained rooms with subpar TV's. Shower can be a problem. Poorly rated A/C, minibars, and furniture.

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5.6

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey.

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3.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel. Good for business people.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Fantastic service"

Average restaurant service, but friendly overall. Room service is average. Great concierge service. Booking process should be better organized. Valet service could be better.

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8.8

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Room is all right"

Average cleanliness and size in old rooms, but poorly maintained. Excellent beds and great views. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey.

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4.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Fantastic service"

Friendly service and great reception. Room service is average.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Room is all right"

Average sized rooms with great views and comfortable beds. Poor maintenance in rooms and bathrooms.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.8

"Room is all right"

Average sized rooms with great views and comfortable beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms. Shower can be a problem.

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6.7

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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5.8

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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3.5

"Complaints about WiFi"

Poor, over-priced WiFi.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.1

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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6.9

"Room is all right"

Rooms are alright, with great views, but poorly rated bathrooms.

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5.8

"Ordinary amenities"

Average hotel building.

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5.6

"Fairly good value for money"

Fairly good value for money.

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3.4

"Vibe is not too good"

Vibe is not too good.

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3.3

"Complaints about WiFi"

Complaints about WiFi.

Photos from travellers