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1-5 Spencer Street , 3008, Melbourne, Australia

Review Score

Based on 6409 reviews

heart

8.4

Location

9.1

1164 reviews

Service

8.8

1325 reviews

Breakfast

8.3

443 reviews

Room

6.2

1775 reviews

Value for money

5.7

401 reviews

Wellness Area

3.8

25 reviews

WiFi

3.3

97 reviews

Vibe

3.1

369 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car. Close to business sites.

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8.8

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Professional service with great management and housekeeping. Room service is perfect. Great concierge service. Booking process should be better organized. Recreation staff is nice. Valet service is ok.

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8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.2

"Room is all right"

Average sized rooms with great views and comfortable beds. Small rooms and poorly cleaned bathrooms. Old, inadequately maintained rooms with subpar TV's. Shower can be a problem. Poorly rated A/C, minibars, and furniture.

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5.7

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Relatively high internet cost. Normally priced food.

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3.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Average fitness area.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel. Good for business people.

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8.8

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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8.7

"Fantastic service"

Friendly service, especially in the restaurant. Room service is perfect. Great concierge service. Booking process should be better organized. Valet service is ok.

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8.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.2

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Rooms are OK size, but old and neglected with poor furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Relatively high internet cost.

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4.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice.

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3.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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9.0

"Fantastic service"

Friendly service. Room service is perfect.

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8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.1

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Decent sized rooms, but old and poorly-maintained with lacking bathrooms.

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5.6

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.6

"Room is all right"

Average sized rooms with great views and comfortable beds. Outdated rooms and bathrooms not up to standard. Shower can be a problem.

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6.4

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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5.8

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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3.7

"Complaints about WiFi"

Poor, over-priced WiFi.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.1

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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7.7

"Delicious food"

Delicious food.

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6.5

"Room is all right"

Rooms are alright, but bathrooms are not great.

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5.8

"Ordinary amenities"

Average hotel building.

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5.7

"Fairly good value for money"

Fairly good value for money.

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3.1

"Vibe is not too good"

Vibe is not too good.

Photos from travellers