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1-5 Spencer Street , 3008, Melbourne, Australia

Review Score

Based on 6414 reviews

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8.3

Location

9.2

1135 reviews

Service

8.7

1298 reviews

Breakfast

8.4

438 reviews

Room

6.9

1779 reviews

Value for money

5.1

385 reviews

WiFi

5.1

85 reviews

Vibe

3.9

374 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car. Close to business sites.

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8.7

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine. Room service is perfect. Great concierge service. Booking process should be better organized. Recreation staff is nice. Bar service is acceptable. Valet service could be better.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.9

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Small rooms and poorly cleaned bathrooms. Old, cramped rooms with poor minibars. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey. Normally priced food. Affordable beverage prices.

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5.1

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel. Good for business people.

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8.9

"Fantastic service"

Average restaurant service, but friendly overall. Room service is perfect.

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8.7

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Shopping, restaurants and bars in the area are great. Reasonably accessible by car.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.9

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Guests complain about maintenance, age, furnishing, and size of rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.9

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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4.5

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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3.4

"Complaints about WiFi"

Poor, over-priced WiFi.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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9.0

"Fantastic service"

Friendly service. Room service is perfect.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Room is all right"

Rooms with great views and excellent beds. Small rooms with below average bathrooms and poor maintenance.

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5.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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8.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.9

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Small, old rooms with substandard bathrooms.

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6.2

"Comfortable"

Smaller, noisy rooms but comfortable beds.

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5.4

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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3.8

"Complaints about WiFi"

Poor, over-priced WiFi.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.2

"Great location"

Great location.

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8.9

"Fantastic service"

Fantastic service.

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7.7

"Delicious food"

Delicious food.

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6.5

"Room is all right"

Rooms are alright, but bathrooms are not great.

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5.6

"Ordinary amenities"

Average hotel building.

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5.1

"Fairly good value for money"

Fairly good value for money.

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3.4

"Vibe is not too good"

Vibe is not too good.

Photos from travellers