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555 East Canal Street , 23219, Richmond, United States of America

Review Score

Based on 757 reviews

heart

8.0

Service

8.7

250 reviews

Location

8.1

141 reviews

Breakfast

7.8

52 reviews

Value for money

6.1

62 reviews

Cleanliness

5.8

95 reviews

Room

5.6

256 reviews

Comfort

5.1

85 reviews

WiFi

2.8

17 reviews

100% Verified Real Reviews

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service. Poor management, but okay housekeeping. Valet service could be better.

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8.1

"Great location"

Great location. Parking is rare. Standard parking prices. Wonderful sightseeing. Restaurants & bars in the area are ok.

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7.8

"Tasty breakfast"

Great and affordable breakfast.

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6.1

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.6

"Room is all right"

Okay beds, and room cleanliness and condition are acceptable. Guests had probelms with room cleanliness and maintenance, and complained about minibars. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

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5.1

"Comfortable"

Beds and comfort levels are average, but rooms are noisy with A/C problems.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Fantastic service"

Friendly service and great reception.

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8.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.0

"Great location"

Great location. Parking is rare. Standard parking prices.

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6.1

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices.

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5.6

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Room is all right"

Okay beds, and room cleanliness and condition are acceptable. Views are great but rooms are poorly-maintained and bathroom is substandard. Shower can be a problem.

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5.0

"Comfortable"

Noisy but acceptably comfortable rooms with okay beds.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Fantastic service"

Service is professional and friendly.

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8.0

"Great location"

Great location.

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7.6

"Tasty breakfast"

Tasty breakfast.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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5.0

"Room is all right"

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

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4.8

"More comfort would be nice"

Okay beds but not comfortable overall.

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8.8

"Fantastic service"

Friendly service.

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8.2

"Great location"

Great location.

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7.8

"Tasty breakfast"

Tasty breakfast.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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5.7

"Room is all right"

Room cleanliness is acceptable.

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5.4

"Ordinary amenities"

Average hotel building.

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8.8

"Fantastic service"

Friendly service.

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8.3

"Great location"

Great location.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.8

"Room is all right"

Room is all right.

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