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Crowne Plaza SHANGHAI

  • hotel stars
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400 Pan Yu Road , 200052, Shanghai, China

Review score

Based on 1866 hotel review

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8.9

Location

9.4

512 reviews

Service

8.4

387 reviews

Breakfast

8.2

137 reviews

Pool

7.5

6 reviews

Room

4.7

404 reviews

Comfort

4.6

165 reviews

Vibe

3.8

387 reviews

Amenities

3.4

211 reviews

Wellness Area

3.3

7 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Easy car access but inadequate parking. Great sightseeing, restaurants and shopping nearby. Near to public transport and the airport. Close to business sites.

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8.4

"Fantastic service"

Well managed hotel with professional, cheery service and thorough housekeeping. Reception is all right. Great concierge service.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great pool"

Great pool.

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4.7

"Room needs to be improved"

Poorly-maintained but clean rooms, awesome beds, and great views. Small, outdated rooms with poorly rated A/C and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.6

"More comfort would be nice"

Problems with room size, comfort, and A/C. Peaceful rooms with great beds.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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3.4

"Amenities are not the best"

Great entrance area, but outdated facilities.

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3.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.5

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Shopping, restaurants and bars in the area are great.

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8.0

"Fantastic service"

Service is professional and friendly. Reception and management are fine.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.1

"Room is all right"

Rooms are OK, but old and poorly maintained. Poor A/C and furnishing, and room size is lacking. Clean rooms with wonderful beds and stunning views.

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4.7

"More comfort would be nice"

Problems with room size, comfort, and A/C. Excellent beds, decently quiet.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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3.3

"Amenities are not the best"

Great entrance area, but outdated facilities.

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3.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.6

"Great location"

Great location, near nice bars and restaurants. Good car accessibility, and close to public transport.

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8.6

"Fantastic service"

Service is professional and friendly.

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8.2

"Tasty breakfast"

Tasty breakfast.

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5.0

"Room is all right"

Small, old rooms with substandard bathrooms. Rooms are spotless with comfy beds.

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4.8

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

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3.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.2

"Amenities are not the best"

Facilities in need of refurbishment.

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9.2

"Great location"

Great location.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Professional service.

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4.5

"Room needs to be improved"

Rooms are tidy, but guests complain about bathrooms, room size, and outdated design.

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4.3

"More comfort would be nice"

Small and uncomfortable rooms.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.3

"Great location"

Great location.

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8.5

"Fantastic service"

Fantastic service.

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8.0

"Tasty breakfast"

Tasty breakfast.

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4.3

"More comfort would be nice"

Small and uncomfortable rooms.

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4.2

"Room needs to be improved"

Rooms could be larger.

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3.4

"Amenities are not the best"

Facilities in need of refurbishment.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

Photos from travellers