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Crystal Bay on the Broadwater

  • hotel stars
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182 Marine Parade , 4215, Gold Coast, Australia

Review score

Based on 868 hotel review

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8.6

Value for money

9.6

47 reviews

Location

9.5

272 reviews

Wellness Area

9.4

51 reviews

Service

8.8

147 reviews

Amenities

8.0

73 reviews

Comfort

7.1

156 reviews

Room

7.0

410 reviews

Vibe

6.1

54 reviews

WiFi

4.0

60 reviews

100% Verified Real Reviews

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9.6

"Best value for money"

Best value for money. Free internet.

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9.5

"Great location"

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Great accessibility by car with affordable parking.

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9.4

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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8.8

"Fantastic service"

Service is so-so, but friendly, and management and reception are good. Great hotel security.

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8.0

"Great amenities"

Nice building. Poor quality lobby with mediocre facilities.

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7.1

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. AC needs updating.

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7.0

"Great room"

Kitchenettes and rooms, generally, are OK, although could use some maintenance. Big rooms with excellent views, excellent balconies, and excellent beds. Out-dated rooms with OK TV's, but poor furnishings and A/C. Shower can be a problem. Standard TV.

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6.1

"Decent vibe"

Decent vibe. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Awesome for families.

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4.0

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.7

"Best value for money"

Best value for money. Free internet.

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9.5

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.5

"Great location"

Great location. Close to the beach, with great shopping and sightseeing nearby. Excellent parking and car access.

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9.3

"Great pool"

Great pool.

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8.5

"Fantastic service"

Friendly service with good reception, but some complaints about professionalism.

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7.7

"Great amenities"

Great buildings but less impressive lobby area.

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6.5

"Room is all right"

Kitchenettes and rooms, generally, are OK, although could use some maintenance. Large rooms with great balconies and views. Out-dated rooms with OK TV's, but poor furnishings and A/C. Shower can be a problem.

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6.0

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is not particularly attractive.

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4.2

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.3

"Great location"

Great location, near nice bars and restaurants. Accessible parking.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Fantastic service"

Friendly service and great reception.

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8.2

"Great amenities"

Nice building.

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7.3

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. AC needs updating.

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6.9

"Room is all right"

Excellent beds, and fantastic views from the balcony. Large but poorly cleaned rooms and bathrooms. Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. Shower can be a problem.

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6.5

"Decent vibe"

Decent vibe. Stylish hotel.

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4.4

"WiFi system needs upgrading"

WiFi system needs upgrading.

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9.4

"Great location"

Great location.

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7.5

"Rather comfortable"

Rather comfortable.

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7.1

"Great room"

Lovely rooms with pleasant views.

Photos from travellers