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4249 River Road , L2E 3E7, Niagara Falls, Canada

Review Score

Based on 448 reviews

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7.6

Value for money

9.3

55 reviews

Location

9.1

82 reviews

Wellness Area

8.5

9 reviews

Service

8.5

93 reviews

Room

5.4

143 reviews

Breakfast

3.3

7 reviews

WiFi

1.9

45 reviews

Pool

0.0

12 reviews

100% Verified Real Reviews

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9.3

"Best value for money"

Best value for money.

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9.1

"Great location"

Great location with excellent sightseeing. Parking is good and affordable. Close to public transport.

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8.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Fantastic service"

Reception is typical, although management is stand-out and service is friendly.

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5.4

"Room is all right"

Rooms are OK but aged, with standard beds and some complaints about A/C. Large, clean rooms with wonderful views. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.5

"Best value for money"

Best value for money.

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9.2

"Great location"

Good location, close to public transport.

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8.7

"Fantastic service"

Friendly service.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.4

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Older, poorly maintained rooms, suboptimal bathrooms and A/C. Shower can be a problem.

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6.1

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Large, but poorly air conditioned rooms.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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9.2

"Best value for money"

Best value for money.

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8.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.5

"Room is all right"

Room is all right.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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