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4249 River Road , L2E 3E7, Niagara Falls, Canada

Review Score

Based on 492 reviews

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7.8

Wellness Area

10.0

8 reviews

Food

10.0

5 reviews

Service

9.0

108 reviews

Location

8.6

92 reviews

Room

6.6

166 reviews

Breakfast

5.0

8 reviews

WiFi

3.8

50 reviews

Pool

0.5

15 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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10.0

"Delicious food"

Delicious food.

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9.0

"Fantastic service"

Service is friendly with great housekeeping and management, though reception is only decent.

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8.6

"Great location"

Good location, close to public transport. Parking is good and affordable. Not many options for shopping.

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6.6

"Room is all right"

Great views from decent, somewhat clean rooms with okay beds. Mediocre sized, poorly cleaned bathrooms. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Large rooms, and good minibars. AC needs updating. Shower can be a problem.

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5.0

"Breakfast is average"

Breakfast is average.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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0.5

"Pool should be renewed"

Pool should be renewed.

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9.1

"Fantastic service"

Friendly service.

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8.7

"Great location"

Great location.

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6.7

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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6.4

"Room is all right"

Poorly-maintained, but clean enough rooms, and okay beds.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Best value for money"

Best value for money.

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8.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.7

"Great location"

Great location.

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6.9

"Quite clean"

Quite clean.

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6.0

"Room is all right"

Room is all right.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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